81 Reviews
Super!
by DMC87 5 years ago
My rating is primarily about the shady marketing that seems to be going on with Shape Elements and associated packages.
When I first bought this it was a pure AE project file but they brought out the AE Juice Pack Manager. Ok, that's fair enough, the author is extending their selection.
However, now there are newer packs that used to be free but now have a 'trial' period that ended. Ok, that's cool, whatever it's their product they can do that.
HOWEVER, to buy other packs you have to personally PayPal them, most of them are not on VideoHive and I find this very suspicious and has left a very bad taste in my mouth for AE Juice and the Shape Elements pack.
Get it if you need it, but expect some shady upsell requests.
Author response
Hi there!
1. The After Effects projects is still included in the download file, you’re free to use it anytime.
2. New packs were never free.
You used all free imports.
Most of the software programs offer trials. It can be a time-based (7 days, 14 days etc.) or a usage-based (10 imports, 10 launches etc.) trial. You had a usage-based trial with limited imports. It could have taken you 1 day or 1 year to use all imports but in any case, the trial is only to evaluate the plug-in and to continue using the plug-in you have to buy a license or use only free packs.
We do not offer usage-based trials anymore and we do not extend existing trials.
3. These are no upsells, these are different projects. Nobody is forcing you to buy or cross promoting packs. They are all on Videohive on a different unexclusive account /aejuice beside one that you’re asked about. It’s not released yet to Videohive. There we also no request from our side. You emailed us an inquired how you can buy the pack.
Have a great day!
Jacob.
everything is awesome
real easy real cool real fun!
Jacob was amazing in making sure I had all the elements I needed. Everything is so beautiful and organized! Thank you!!
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Author response
Hello, please write in english, envato doesn't allow me to read, I can only see "?????" Or contact me directly at yashkovskiy@gmail.com I'll try to help you. Cheers, Jacob.
