Hi. The requirements for our product do not differ from the requirements for After Effects (https://helpx.adobe.com/after-effects/system-requirements.html).

You can contact us through a private support and we will discuss this in more detail, where you can describe the characteristics of your computer.

Hi. The license is valid for a year from the date of purchase.

Hi. Please contact us via private support channel and we will provide you with a preview of all the elements.

Sorry, I found the answer. I didn’t read property Text-Documentation-(Help)

Hi. We will be grateful if you contact us through the private support channel following the link and provide a more detailed description and exact names of the presets. So we can more accurately understand the essence of the problem and check it on our side.

Also, we would like to clarify one point that you may not know if you are using our product for the first time. We update our product regularly. And in addition to our own plans for the roadmap of the product, we also collect feedback from users and implement the most frequent requests or eliminate cases that users often encounter.

Before update 3.2, the presets were very different along with the current ones. It didn’t have that many presets or such a system for combining.

We often received requests regarding this and frequent difficulties, and based on this feedback, we completely redid all the animation presets and added new ones. In total, the package contains more than 1000 files of character animation presets that we physically made.

In addition to the huge amount of work, this is also a complex framework for animations, in which it had to be done in order to be able to combine many animations with each other. This also applies to presets “start” and “end”.

The release of this update with a new preset system gave much flexibility and convenience. But we understand that it is difficult to make such a volume of diverse animations the first time and take into account absolutely all cases, so this can have problems and we continue to collect feedback from users about such problems or new difficulties and also accept ideas for improvements. After that, we plan to refine and improve both the system and the presets themselves. Therefore, we will be very grateful to you if you can make our product better with your ideas and vision.

Hi. Yes, you can certainly do it. You need to go to the folder where you installed the plugin and find the folder “AinTrailers-Assistant” there and go inside.

In the “Character-Presets” folder you can find the type of character you need and rename the necessary presets inside.

Custom presets for animations or emotions are located in the corresponding folders, where you can find the folder with the word “custom”.

Hope this helps.

THANK YOU !!! This makes things so much easier =)

You are welcome!

Hi. Please make sure you are using up-to-date versions of both the plugin and the character template. This works 100% as we fixed this thing in the last update.

However, if you are using the new version of the plugin with the old character template, then this will not work, just like using the old version of the plugin with the new character template, as it has different data structures.

Hi. Thank you for your interest in our toolkit.

You can see the components included in the character pack at the link. Also, in a single character instance, you can add your own elements, that is, you can add your custom headgear.

Also, in single instances, you can make minor changes you need.

You can contact us through the private support channel and we can provide you with an archive with documentation, video tutorials and a preview of all the elements of the pack.

Hi. We have answered your private request that you sent to our email.

Hi. We have answered your private request via email. Further, it is also more efficient to continue the discussion through the private support.

But publicly, we also note for other users that such an error can only be in one case, when only the plugin file is installed, but the rest of the necessary files and folders are not installed.

In the documentation, this point is noted especially clearly to avoid such an error.

Hi Xabier. Thank you for your feedback!

Thanks to the unique features of our plugin with characters, you can make your task. The plugin allows you to save character animation or character emotion as a custom preset. And the saved preset from the male character can be applied to the female character. Thus, with the help of custom presets, you can transfer all the work you have done to another character.

Hi!

Thanks for your response!

Emotion problems can only occur if there are instances of characters with the same name in the project. This is especially emphasized in the documentation.

Unfortunately, in the comments, communication is limited and we cannot exchange materials. Please contact us through a private support channel and we can provide you with specific places from the documentation that will help you.

ohk, Sent message on private support channel

Hi. Thank you for your purchase. Our product has very good documentation that covers almost all aspects and situations when working with our toolkit. This has visual examples, both as GIFs and embedded video tutorials.

The documentation is included in the toolkit archive and is located in the “01-Text-Documentation-(Help)” folder. Starting with version 4 we will move the documentation to the online version.

We have received your request through our private support channel and will answer you there in more detail with screenshots.

Hi. We work according to the official rules of the Envato marketplace, in particular videohive.net.

The single end product in this case is the final video that you upload or show in public space at any site. For YouTube, there is a special case in the rules, according to which one license allows you to create up to 52 videos that must be a series, that is, one topic. The license is valid for a year from the date of purchase.

It would be better if you contact us through the private support channel to discuss questions regarding licenses.

Hi. Please contact us via the private support channel and provide your license number. We will check it on the license server.

Hi Xabier. Thank you for your interest in our product.

The transition to version 4 for those using version 3.2 will be smooth as we will adhere to the principle of gradual upgrade and introduction of new features.

Working with characters in version 4 will remain unchanged, as in version 3.2 we made the largest update on characters and completely redesigned all character animations, animation structure and characters. Therefore, all materials on characters from version 3.2 will be relevant in version 4.

As for update 4, this will primarily concern the transfer of all graphical content to the Ainforce extension panel. But here also we will adhere to the principle of a gradual upgrade. First, we will transfer all the content that is as it is now. Then, with the help of minor updates, we will update and improve the structure of each section and each element in it, thus completely improving the capabilities of each element.

Regarding the release date, we cannot say for sure. Our product has the largest graphics pack in the entire market and it takes time. Most likely you should be guided by the release for March. Then every 2-3 weeks there will be minor updates with an improvement in the structure of elements.

You can replace the face, but here it is worth considering the nuances of use. If you replace only the base of the face, and the eyes and mouth remain, then the emotions system from the plugin will work without problems. However, if you want to change the eyes and mouth, then you need to consider and do this within the framework in order to subsequently use the capabilities of the plugin.

You can contact us through the private support channel and we can provide you with a single character instance and toolkit documentation for testing.

Hi. Unfortunately, there is no such possibility in characters. However, you can contact us through a private support and we can provide you with a single character instance for testing.