Hi. Thank you for your purchase. Yes, that’s right, one license allows you to create up to 52 videos of one series.

Please contact our private support or via email support@ainforce.freshdesk.com for a more detailed discussion regarding licensing and available options.

Hi. The requirements for our template do not differ from the requirements for After Effects . Your computer has an excellent configuration and it will certainly work well.

Hi. You can download the archive with the new version in your profile. As for the changes, only the character templates, plugin and documentation have changed. The documentation describes how to update the plugin. We made the documentation more convenient both in structure and in content.

Hi. Please contact us via email support@ainforce.freshdesk.com to discuss licensing issues. It will be more productive.

Hi. Thank you for letting us know about this, as the license server is in automatic mode. Please contact us via email support@ainforce.freshdesk.com and provide the details of the virtual server (IP address or mac address or OS Machine Name). We will clear this from the activation pool.

Hi. The character builder has shoe number 20. This is a foot without shoes. You can create a preset of your character with this option and then transfer to a single instance. After that, on both foot compositions (foot-L/foot-R), you can apply the “Fill” effect and specify the skin color.

Great, thanks!

Hi. Please contact us via email support@ainforce.freshdesk.com and provide a screenshot or video recording. This will help us quickly understand the problem and help you, since practically the control layer should be created regardless of whether problems happened during the conversion or not.

Hi.

1) You can add the bag icon to the “Hand-R Holder” composition or directly to the layers of the character and bind this layer to the C_hand-R controller.

2) The process of adding objects is the same as in any composition. Add your objects to the timeline and snap to the main layer, in the case of a character, this is a “Body” layer or “Head 3” layer depending on which object you are adding.

3) Please contact us via email support@ainforce.freshdesk.com and explain your question in more detail, since it is not clear from your description what you are trying to do and what you are failing.

Hi. Thank you for your interest in our product.

Yes, the extended license also allows you to make 52 videos per year. We recommend that you contact us via email support@ainforce.freshdesk.com for a more detailed discussion of questions regarding licenses.

AinTrailers has only one language – English.

Hi. Thanks for the screenshot provided, this allows you to quickly understand the problem. Unfortunately, neither Arabian costumes nor women’s dresses have the ability to deform under the animation of the legs. It is not possible to implement such a system.

However, you can contact us through a private support channel or via email support@ainforce.freshdesk.com and we will describe in more detail how you can bypass this manually.

thanks for ur reply, Unfortunately if this can’t be fixed automatically then i cant use the project, i bought the item to do all the job in auto way, may i ask for a refund please?

In automatic mode for such suits you will not find in any template or service.

The refund process on the videohive.net marketplace is directly handled by the Envato team. Therefore, regarding the refund, you need to contact the marketplace support. You can send a request for refund using the link https://videohive.net/refund_requests/new

Hi. Our product is not a scam and it works great. Please don’t mislead other users.

1) Please contact us via the support channel or email support@ainforce.freshdesk.com and describe in more detail what does not work for you. We will show you how to solve this or what you are doing wrong.

2) The refund process on the videohive.net marketplace is directly handled by the Envato team. Therefore, regarding the refund, you need to contact the marketplace support.
You can send a request for refund using the linkhttps://videohive.net/refund_requests/new

Hi. Thank you for your interest in our product.

1) The number of licensed videos (52) counts only for the video you make public. Renders that you don’t upload anywhere have no restrictions. That is, you can do any number of renders for education or until the desired ideal result is achieved.

2) It all depends on how exactly you plan to sell it. For example, if you enable monetization of a YouTube channel, then a Regular license is suitable in this case. But if the user needs to first pay for access to the video, then an Extended license is needed.

3) No, you don’t need to add credit.

If you have more detailed questions, please contact us for further discussion through a private support channel or via email support@ainforce.freshdesk.com.

Hi. Yes, face masks are included in the covid icon set. Also in the upcoming 3.2 release, which is planned for early August, face masks will be built into the set of attributes for the characters.

Hi. Thank you for your interest in our toolkit.

1) “an animal animation” – At the moment, there are no such plans for all upcoming releases, since there is a very large amount of higher priority tasks and content.

2) “a gui panel with thumbnail and drag drop for scene builder” – It’s planned for version 4. We cannot name the exact dates, but we are tentatively targeting January 2021

3) “design object, animation based on the famous youtube explainer channel” – We plan to add a variety of new content to our toolkit, but we will start doing this only after the release of version 4 and after a complete modification of the existing elements. In other words, updates will begin in 2021.

4) “support more poses as vyond studio” – In the next update 3.2, we will be releasing completely reworked character animations, as well as new animations. The pack will include 500 animations available in the form of 1000 presets (Start, End, Loop phases). The update will be released in early August.

Almost people which want to have an explainer youtube channel as me will start by based on the available famous channel. I had 14 days trial in Vyond studio and I think their animation and poses fit to any Youtuber.. I think I will buy your product at version 3.2. Hope it make me interest. Glad to know you also have a long roadmap. Thank you so much!

You are welcome. One license allows you to make up to 52 videos, that is, in other words, this is the limit that is available for the license. After the limit has been reached, but you want to continue working with our product, you will need a new license.

After purchasing in your profile, you get the opportunity to download the archive with the pack. Access to the product is permanently stored in your profile, so you will have access to updates at any time.

Tutorials on working with our product are available publicly on our YouTube channel https://www.youtube.com/user/AinforceAgency

Thank you for the clarification. is it necessary to have the latest Adobe after effects?

I will buy it!

You are welcome. You can work in any version convenient for you. Our toolkit works in After Effects versions such as CS6, CC, CC 2014, CC 2015, CC 2017, CC 2018, CC 2019, CC 2020.

Hi. Thank you for your interest. Yes, it is true that the license is not lifetime. Although physically access to the product you will still have lifetime. This is convenient, for example, if you want to download an update in the future and see what has changed in the product and whether it suits your task, and then you can decide to buy a new license.

As for the license, this allows you to make up to 52 videos within a year from the date of purchase, after which the license expires.

Hi. While we can not indicate the exact dates of version 4, because at the moment we are actively preparing for the release of update 3.2. We have mentioned this in previous comments. According to a more pessimistic scenario, this will be in January 2021, according to a more optimistic scenario, towards the end of autumn 2020.

In terms of the visual interface, we will experiment with views to find the best UI based on the volume of our content. In other words, we will rely on the capabilities of our product, since our characters have many times more elements in characters than FrameStory’s toolkit or any other toolkit on the market. If we make it in such a form as a FrameStory’s, then the plugin will have an infinite scroll of elements, which will be inconvenient from the point of view of usability. In any case, we will make it convenient.

After watching a video of someone browsing through the shear number of “element-types” there are in the “Element Guides”, I totally understand what you said but I still think it’s possible to achieve a fully fledged Built-in UI that supports element preview and selection (without causing any inconvenience whatsoever).

I did a bit of thinking and I came up with a brilliant idea. Instead of giving each sub-category a name, for example (animals, weather, food, etc); you could just have (A, W, F, etc) alongside a “Guides” tab that says (A= Animal, W= Weather, F= Food, etc).

This is just the basics of the system I’ve come up with; all within a few minutes. Based on my interpretation of the AinTrailer’s Roadmap for v4, you guys will probably just migrate the “Element Guide” as is. While this is OK and all, I think it would be truly revolutionary if you could build a fully fledged Built-in UI featuring element preview and selection. Even if this feature doesn’t make it to v4, please conciser doing something similar in the near future because it is a game changer.

I already have the complete visual structure of how the categories and sub-categories should be laid out for browsing with optimal speed and efficiency. If you are interesting in taking this path then I will gladly create and send the illustration for you to see.

Thank you very much for such a detailed and constructive feedback and ideas for improving our toolkit. This is valuable to us and we will certainly be glad to see a version of your visual structure. Please contact us directly via email support@ainforce.freshdesk.com

As for the plans from our side, the AinTrailers extension panel will have a built-in preview of all elements for the graphic pack and each element will be a separate template. Regarding the interface, I think empirically we will choose the optimal UI for such a volume of content.

As for the difficulty, which was mentioned in the previous post, this was related to the section with characters. Here we are going to think whether a visual interface with elements is needed or leave the principle as it is in the current AinTrailers Character Assistant plugin.

This is primarily due to the fact that the volume of character’s components is large, and the principle of working with characters differs from working with a graphic pack. In the graphic pack, you can scroll and view the elements in order to find the one you need, while when working with a character, character generation may require changing any part of the character and you need to return to the listing of parts over and over again and try a new look. Here we need to find a compromise in which the creation of the character design will be faster in speed. But, again, at least we can use the already tested current version of the plugin interface, but with improvements.