981 comments found.
Need Help !! I had purchased this pack in March 2020 and was happy using it.. I formatted my system and now when i downloaded the latest version I realised that it is no longer working for CC 2019.
Is there any way you can help me get this working ? Unfortunately, I will not be able to update from 2019.
I am starting a new channel which is not possible without your help.. Please help!!
Hi. Old PPro versions are not supported. That’s not our decision, Adobe simply doesn’t support plugins / extensions in any of the previous versions.
So the only solution is to update your PPro to CC 2020.
this is sad.. as I purchased this template for 2019, I would really appreciate if can get the files that I had purchased.. Upgrading 2019 is my decision and i cannot be forced to do so.. Hope you can place your self in my position..
That’s the reason I requested you..
Videohive doesn’t keep old files, so you can’t download any of the previous versions. The only available version is the current one 6.5.4 with the plugin.
p.s.: nobody is forcing you to do anything, so if you don’t want to update your PPro to CC 2020 (hence you don’t need the plugin) – that’s totally your decision.
I recently bought a new computer. My previous computer has been formatted, I try to install the template again, but I get an Error 23 Max registrations error. What should I do?
Hi. Please email me via profile page https://videohive.net/user/replayer with this question.
I have already downloaded the latest version. But Error: 23 You have reached the maximum of activations for this license. Please, remove the license from your previous computer via Setting and try again. This phrase pops up. I have formatted my old computer. What should I do?
I don’t provide support in the comments section (comments are for pre-sale questions only). As I’ve wrote you before, if you need my assistance – email me via profile page https://videohive.net/user/replayer
I sent your inquiry by e-mail
Hi! I bought the plugin from this link but when unpacking they were not there. I paid 72 dollars for them. Please give me a working download link
Hi. Have you followed installation manual, which is included with the project? If you need an extra assistance with the installation process, please email me via profile page https://videohive.net/user/replayer
I just downloaded this and its not popping up anywhere ?
I’ve already replied on your email.
Спасибо за помощь. Отличный проект!
You’re most welcome 
And thank you for the review, appreciate it!
I updated to the new version but Premiere does not allow the open my extension as it says that I have ERROR 21 “email address does not match purchase code” I verified my email is correct and is good. I submitted a message directly to you for you to help me solve this as I have a legit purchase code and I cannot use these awesome transitions.
I’ve already replied to your message via email.
Hi Replayer, I love the new interface very slick….worked great on the first 5 or so transitions then there was one I decided wasn’t quite the right pick for my video. I tried Edit Undo but it didn’t clear it so I highlighted the transition and hit delete. Next Transition attempt: After that the transition would install the files on the timeline but the newly installed transition wouldn’t work. I cleared Cache files on the system still no luck. Decided to rerun setup from ZXP installer for Seamless Transitions.zxp. After: double click on any transition it moves the pointer into position to install files but does not install any files to timeline? I have an AMD 2700X with a RTX 2070, 16GB ram with a 256GB SSD for Cache. Installed Adobe Premiere Pro V 14.3.2 Build 42. Any idea how to kickstart Seamless Transitions back up? Its like the script to install is stuck? Thanks
Hi. Please email me via profile page https://videohive.net/user/replayer to continue this discussion.
Hi, I bought this package and love it. My computer was having a power supply issue and the support shop wiped the hardrive for some reason and now I’m reinstalling everything and it says that my license has exceeded maximum usage, but I can undo the last usage because the harddrive got wiped. Help! Thanks
Hi. Please email me via profile page https://videohive.net/user/replayer with this question.
Hello i have bought this long time ago and always used it on windows, now im on mac i downloaded the file but there are no project files in it only a seamles transion.zxp file that i cant open. the rest are pdf and tutorials please what can i do ? i need transitions …..
Hi. Installation manual included with the project, simply follow it step-by-step. If you have any additional questions, email me directly via profile page https://videohive.net/user/replayer
I formatted my mac and I can’t activate license on the mac. how do I disable the old license?
Hi. Please email me via profile page https://videohive.net/user/replayer with this question.
Is there any way to use in cc 2019? please…........
Hi. Unfortunately, plugin works in CC 2020 and higher (it’s mentioned on the project page). In order to use the plugin, you need to update your PPro.
Hi! I have some problems. Bought this pack like 4 months ago and now Premiere is sending me that I need to put again the mail and the purchase code. Already made this but now it says that my mail is wrong and actually is with the one I’d bought it. Somebody could help me?
Hi. Please email me via profile page https://videohive.net/user/replayer with this question.
I’m having script and premiere 2020 shut down issues
Hi. Please email me via my profile page https://videohive.net/user/replayer
Is there any way to remotely log out of seamless transition extension? I don’t have access to my old computer and I can’t activate the extension on my new computer because it’s asking me to deactivate my old computer. Please help! Thank you!
Already replied on your email.
I updated the software and it now works as an extension on Premiere. It asks for my email address and the License code to register the product. I keep getting an Error 21: This email address doesn’t match license key. Please type the email address you have used to register the purchase code.
I have verified my email address with videohive and its my Gmail account. I keep putting my email address and the license code and I keep getting this error. Is there a fix for this?
Hello, I usually am working from a remote location with no internet and prefer to not update any of my Adobe Products. I read that “project works in Premiere Pro CC 2020 v14 and above”. I currently use Pro CC 2018 v13 on a Win10 64bit system. Does this mean I cant use your product?
Hi. Yes, CC 2018 is not supported. Also you won’t be able to activate the plugin without internet connection.
As I mention in a previous comment this package has effects that don’t always work.. I bought this package a few days ago and I can’t seem to get 80 percent of the effects to work..
I reach out the the developer and they told me they will get back to me in 24 hours… a good week has past and I never got help with the problems I am having with these effects. smh
Also on youtube theres a “Verified” youtuber promoting this package as part of her affiliates program telling people it works, but it all looks like its all a money grab since this bundle is BS… I usually don’t complain but I will NOT be taken advantage of since I spent my money for something I didn’t receive…
I would advice to look elsewhere if you are seriously looking for better customer service and a better WORKING effects.
Save yourself the frustration honestly….
You’ve emailed me on August 21, and I’m sorry I’ve missed your email (it was before a weekend, I’ve specifically mentioned response time on weekends are longer).
I believe the reason of the problem is your graphics card (most likely it doesn’t support GPU acceleration). There is a special requirement about GPU acceleration in the system requirements https://docs.google.com/document/d/14QRkX65A2p70XgqE_Q_PpIiwGrVloWzU30zXEhs3ceY/edit (link is available on the project page).
So I’m not really sure how I can assist you. Your Mac is very old (9 years old to be precise), so there is no surprise if it doesn’t support latest effects in PPro CC 2020. If you buy my competitor pack btw, you’ll face the very same issues with GPU acceleration. So it’s not something wrong with transitions, it’s a hardware problem which can’t be fixed (unless you’ll update your hardware).
I bought this bundle package yesterday. The install went fine, and verification went fine. The problem I am having is with everything else. Only SOME (very FEW less than 5) of the transition work, but maybe I am doing something wrong. I am following all the steps to apply the transitions but still nothing happens.
I would apply a text transition and nothing would happen… I would hear the sound fx, but nothing else would happen. Next I would apply a video transition, and then my computer would say I need “GPU needs exceleration”
This bundle is either not compatible with my 2011 MacBook Pro i5 single core processor with 16g Ram And 1 TB hard drive or I am clearly doing something wrong.
This is my first bundle package I am buying for premier pro and I would like some assistance with this issue. Thanks
Hi. Please email me via my profile page https://videohive.net/user/replayer to continue this discussion.
What’s new in the latest update i.e. August 12.2020?
When I release major update I always send automatic email notification to all buyers. Videohive makes new “last update” date even if I change project tags, so if you don’t get an email – no need to update.
Hi Replayer,
The warp transition doesn´t seem to be working as advertised
It shows in the preview with the `up warp` for example, that it´ll move upwards once, but when I use it, it spins and spins ; honestly it’s unusable and looks awful.
Any way to resolve this? If I’m not clear enough I could make a render and show you exactly what I mean
Hi. Warp doesn’t work like your describe, maybe you confused warp and panoramic? Please email me via my profile page https://videohive.net/user/replayer and provide screen capture video of the issue.
