Support for Seamless Transitions

Popular questions for this item

I have an error with missing media files when I import your project file. What should I do?

Here is the solution:

  • Extract everything from the zip file (not only the project files)
  • Open up the “Premiere” folder
  • Open up the .prproj file with the resolution you want to use. Re-save this file.
  • After that import the presets into your project (make sure import settings looks like this, and the problem with missing media files won’t appear.

I have an error “this project was saved in newer version and cannot be opened in this version”.

In that case you need to update your Premiere Pro to the latest version. The project works in CC 2018 12.1.0 and above.

I see example footage instead of my footage. How to fix this?

It may happen only if you haven’t disabled video layer #1. Please make sure that layer #1 is not active (it must be gray) and the button which pointed with arrow is also gray. After that drag transition on the timeline again.

I have the problem that is not listed here. What should I do?

In that case please email me via my profile page

Also please provide description + screenshots or video of the issue you having. If you don’t have any screen capture software, feel free to use you smartphone to film the video.

Show more