978 comments found.
Hi, I am from Germany and I would like to buy your produkt. My english is not so good, so just one question. If I buy yours product, can I use the package from today the whole time, or is it limited for a month? Also can I use it for several movies non comercial youtube movies or just for one movie? Sorry for my bad english and thank you for yours replay. Stefan
Hi. You can use my project for 2 months with regular license or for a 1 year with extended license. Unlimited multi-use in all of your video projects (YouTube, freelance etc) + unlimited technical support are included (+ free updates).
And previous licenses were pretty sad actually https://videohive.net/licenses/standard (without any options of legal multi-use).
Thanks for the fast replay. I will think about it. Best regards from Germany, Stefan
Hello,
How to change accesibility in Win10? Can’t find anywhere 
Thank you
Hi! Please make sure you’re using the latest version (6.1) http://c2n.me/47tayqo.png
Thank you
You can not color footage and use these transitions. It is in no way seamless! Very unhappy!
Excuse me!? You’re bedside manner is horrible. How Rude! I have tried what you sent in your email and it did not help.
Have your read my reply to your latest message? Lumetri effects do work, I’ve made screen capture to prove that.
Why is this still not working in Premiere Pro?! Some issue with the Cliptool. I’ve given all the necessary permissions but still … error!
Hi. Please make sure plugin version number is 6.1 http://c2n.me/47tayqo.png
I’ve purchased. But your tutorial says to locate an install file. there is only one .zxp file which and one .prfpset file. I have a mac. Using Premiere Pro 2020, the .prfpset file says it’s not supported. What is the issue with this?
Hi. Please email me via my profile page to continue this discussion https://videohive.net/user/replayer
replayer, I downloaded the update (I think) and still getting same anti-virus/firmware error.Please advise.
Hi. If you’re getting 404 error, please disable your firewall / anti-virus (it blocks connection to the license server). After successful logging in you can enable them again.
Ok thanks,will try that.
I’m having an issue with a text transition, is this a bug? I made a video to show you https://youtu.be/7qIcWXgrR50
Hi Tom. It seems your text doesn’t fit main sequence resolution, that’s why you have this blank space on the right and left. Plus, if you’ve changed text position or anchor point, it could also cause this. Position and anchor point must always stay by default.
Just updated to the Extension version and it doesn’t work on Premiere 2018
Yes, you need CC 2020 to use the plugin. Version requirements are stated at the project page https://c2n.me/47uTIf9
Older versions of PPro can’t work with plugins, it’s very new technology which become available in CC 2020.
This pack looks pretty cool, but I’m having problems with my upgrade to PR 2020 and can’t get it to work. How do I get a refund?
Hi! If you’re having any issues please email me via my profile page https://videohive.net/user/replayer and I’ll assist you right away.
Crashes premier…
Where is your email address? you write “email me” but you don’t leave your email address??
I’m using Premier 2020 v14, just installed the new Transitions pack version and it crashes my premier. Once using Premier shuts down with an error.
Hi. I believe you’re still using old version of the plugin (6.0). New version works perfectly in PPro 14.1 and there are no crashes at all. You need to make sure that you’re using the latest version via ZXP Installer https://c2n.me/47tayqo
If you need any further assistance, please email me via my profile page https://videohive.net/user/replayer
I will double check the project version and contact you if needed. Thank you.
Hey, this update doesn’t work with V14. How about mentioning in BOLD letters in that email you send out that this latest update doesn’t work with the latest version of premier pro. I downloaded it and only see Lume preset and I get the message that the file format is not supported, what about the rest of those transitions? Am I supposed to pay for it?
Hi. I believe you’re still using old version of the plugin (6.0). New version works perfectly in PPro 14.1 and there are no crashes at all. You need to make sure that you’re using the latest version via ZXP Installer https://c2n.me/47tayqo
If you need any further assistance, please email me via my profile page https://videohive.net/user/replayer
Tried to follow your guide on how to install but it keeps saying “no application compatible with Seamless Transition was found on your computer” what the heck!!
You should have emailed me with this issue before leaving 1 star rating. The plugin works in CC 2020 and above, any older version is not supported.
If you do have the latest version 14.1 and you still get this error, email me via my profile page https://videohive.net/user/replayer
Well, I gave you 1 star review for the same reason, frustrations and waste of my time trying to get this to work. I’ll do have the latest version of this, and even tried the Adobe extension manage and is the same message and some times other saying the application is not compatible. You are a video editor like me and “TIME IS MONEY” and since I was looking to all the possible solutions “due to the late reply and support sometimes developers takes to respond” That’s why I leave a 1 star review.
I’m aware that time is money, but issues could happen even with a good projects. And we always solve all issues as soon as possible (you’ve received my response in 15 minutes). As for your error – never seen it before. I suggest you to email me for further assistance.
We also provide technical support via TeamViewer (if the issue is very unique). So it’s always better to contact me first. We care about our customers and provide support with all possible issues.
i need help with my transition pack please help
Hi. Please email me via my profile page and I’ll assist you https://videohive.net/user/replayer
Hi, I just downloaded the newest version and im getting the following Error message. Error: File import has failed. Please, make sure that your anti-virus software or firewall doesn’t block premiere pro.
Hi. Please email me via my profile page with this issue https://videohive.net/user/replayer
Hello, I bought this pack a week ago now and it looks good but now whenever I import a transition by double clicker them in the extension window my premiere seems to crash everytime. what should I do? I do have the latest version of Premiere
Hi. It seems you’re talking about previous version of the plugin. We had few issues actually in PPro v 14.1, but all issues has already been resolved. Please delete all previous versions of the plugin and download the latest one.
Hello, thanks for updated new version. But mine Pro CC version is 12.1.2 (build 69) click seamless-auto exit premiere. Please check this issue
and how i can download old version?
Hi. I believe you haven’t read about version requirements: CC 2020 and higher. As for the old version, it’s not available for download anymore.
Ok. How i can download old version?
Hi There, I just notice you have started a subscription based system. I purchase this item on 2020.03.26 but still I haven’t download yet you item (you can check from Envato system). as your new activation, I have to pay again to use your item after next two weeks and I feel it’s like you force to pay again after purchase the item. I don’t mind to pay if you released the item with a subscription system. then I know this is a subscription base item. so people can choose whether they buy it or not. you never mentioned it earlier. not all people who purchase your item are professional videographers. as I haven’t download your item can I get my full refund. I don’t want to spend this much money for non commercial and personal family videos. Thanks Regards Kushalitha
Hi Kushalitha. Feel free to use old version for as long as you want. New rules apply only to the new version with the plugin. And I have free bonus month before you’ll need to extended your old license. It’s not a subscription, you don’t need to buy new regular license when you don’t need it (regular license is valid for 2 months).
And just so you know, Videohive rules never gave an option of using transitions like a lifetime purchase with one license https://videohive.net/licenses/standard
How can I get old version. I bought it on March but haven’t download it yet. if I download it now, I’ll get new version.
how do you limit one end product for a 2 months. can you show me it of the regular license please https://videohive.net/licenses/standard As I know, someone can use one license for a one project. if he/she needs to use for an another project they need to buy another license. As your new rules I have to pay more money to use your item as I haven’t download the old versiosn
New licenses have only 1 limit – time limit https://replayer.net/promo/New_licenses.pdf
You can use it either for a 2 months with regular, or for a 1 year with extended. No other limits (you can make as many videos as you want). Plus free lifetime updates and unlimited technical support are included with new licenses. It’s a way better deal than it was before and the old rule “1 license for 1 end video” doesn’t apply anymore.
As for the old version: please email me via my profile page https://videohive.net/user/replayer so I could send you the old version. And you can compare it with the new one and see what’s the difference plugin actually makes.
I’m having a problem with it. I did 1. Open Security & Privacy 2. Go to “Privacy” tab and “Accessibility” option make sure that you have enabled all Premiere Pro versions. and I still get the request to give permission to enable Premiere pro version.
Hi! This issue already has been resolved in the latest version. Please re-download the project once again.
Thanks! It’s true, great work!! Thanks you!
You’re welcome! Please don’t forget to rate our project if you like it 
Did the price get discounted? Will it stay this price?
Price will stay the same for now. Discount will be applied on the next sale event (but sale only affects regular license, extended license never get discounted).
The price was $379 originally for extended. It was $199.00 this morning, it is $239 now. Why does the price keep changing?
Yes, but 379$ is too much I guess. Decided to stick with 239$, so it’s 19$ per month.
Ahh…. I thought I was going crazy. $199 felt like the perfect price but $239 isn’t too bad either. Your support is excellent!
Glad to hear! Please don’t forget to rate our project if you haven’t done it before
As you may have noticed such plugin requires much more attention, constant updates and technical support. For example, when Adobe has released version 14.1, plugin just stopped working for no reason. But it worked in 14.0.4 and other older versions of CC 2020. And we had to spent few weeks simply on resolving this issue and we’ve finally resolved it (in beta 14.2 there were no issues btw, so it was a personal bug in 14.1).
So it’s very different like it was before with the old version. And lots of awesome updates are coming ahead. I guess next huge update will be about duration control. It’s almost impossible to implement such option in Premiere Pro (since there are no expressions), but we’ll try our best to make it possible
how to use Cliptool fix on Windows 10
This issue shouldn’t occur with the very latest update. Have you updated the plugin?
yes i did it
i have windows and there only showing for mac, there have no tutorial for windows
and it is not showing at-first.. only showing when you are going to apply it.
It happened with previous versions, but not with the latest (which I’ve released about an hour ago). Please download the plugin again and make sure you install the latest version. Also I would recommend to delete all previous versions of the plugin (if you have them on your hard drive).
