825 comments found.
I buy this Pixity Land v3. and I have Mac. but when I open the project in AE 2015. I can’t show character and all plz tell how I fix it ? thanks
Sorry to hear about that , please contact us on http://help.pixflow.net and share some screen shot from the issue so we can help you there.
Hello guys! Excellent work, despite the fact that it has been done for a long time, but still looks relevant. I will be glad if my tracks are suitable for your projects. Come into my portfolio. Happy selling!
Hello there , thanks for your amazing compliment , surely we will be glad to take a look at your projects.
still experiencing issue with performance..
Please contact us by visiting http://help.pixflow.net so we can help you there
Hello, I would like to know does this licence work on AE CC 2019 version? Thanks.
If you are using this package for creating a project which will be sold to another person the regular license will be enough but if you are planning to create a package with our project and sell it to multiple person the extended package is required.
I am running a powerful gaming machine (i7 at 3Ghz, 24Mb Ram and 512Gb SSD), the project is super slow, even after increasing the ram allocation and everything..is there something I am missing, I am working on Quarter res while reviwing and struggling with the slowness of the worlkflow. thanks much, Abdel
Hello there , Please make sure wait until the Pixity land project load completely before starting working with it as it has lots of assets to load ( about 5 to 10 minutes ) and then check again.
Something is not right, everything is loaded and it is still slow. I used one character with simple movement – without a background, and it is taking forever to preview and I am on Quarter. there must be a way to work with this? how am I going to compose an entire animation like this. please advise. thanks
Sorry to hear about that , please contact us on http://help.pixflow.net so we can see what’s going wrong
is there chance to come this template in mogrt files…
Surely if we receive more request about this feature we will consider it for our future updates.
Ok.Meanwhile I am cancelling this order because Many other author offering the explainer toolkit with mogrt files and they seems very handy and user friendly .thankyou
Sorry to hear about that , hope you find a proper product based on you requirement.
Thank you:) Very excited to see your mogrt files.I will your first buyer when it will be available…with this template
Thanks for your concerns.
I have decided not to cancel this order…This is a magic toolkit.thanks for your hardwork to making this template….awesome
Sorry to hear about that , hope to see you again here.
Super elegant and eye catching. Congratulations!
thank you very much 
Please help, how to instal and use this? on my AE
Please take a look at https://www.youtube.com/watch?v=zT8WiwFVMCs
Why has not there been any updates lately? Does this package work with After Effects CC 2018?
Hello there , actually as this package is the completed one and we have some higher priority there was no update recently , about the compatibility yes it’s compatible.
Hello, Thanks for the amazing product. I am getting this error ” After effects error, cached preview needs 2 or more frames to play back” Please note what I have checked - Chaches are clear and I have purged all memory also to clear the space - laptop has over 100GB storage available - I am not getting this error message on any other project - I am using Macbook Pro 2.7 GHz Intel Core i5, 8 GB 1867 MHz DDR3, Intel Iris Graphics 6100 1536 MB
Hope for a timely response from your side. thanks
Hello there, thanks for contacting us please take a look at https://www.schoolofmotion.com/blog/cached-preview and follow each steps , also please know that due to assets sizes you should give the Pixity Land package to loads it’s asset about 5 minutes before starting
When I load the Pixity main file I get 171 script errors and nothing shows.
I had to wait for the assets to load then it worked. So I guess I need to be patient
Hello there , sorry but due to size of assets it may take some time for PixityLand load completely.
hi there, Im new to AE. All i see is character 1. i want to add new character from scratch and add in the scene. Please make a tutorial where we can make new character and add into the scene
Hello there , please take a look at https://www.youtube.com/channel/UCc4mx1_t-saO1r86j45qlXg and then if you were not able to find a solution please contact us by visiting http://pixflow.net/help
added a ticket please check
Sure we will , thanks
still waiting for ticket reply, thank you
Sorry about that , we will answer you in next 24 hours.
Hi there, It;s been 4days. still didnt hear from your team, sir
Sorry but we already answered all of our ticket in our help center , please mention the email address you’ve used so we can search your ticket in our help center.
i cannot disclose my email on public forum so. i have resend my issue via https://videohive.net/user/pixflow message section
Thanks , we’ve received your message now and we will take care of it as soon as possible.
thank you looking forward to learn your product. Not just me alot of people are having problem with tutorial on your product. im running adobe AE version 15.0.0
Thanks for your suggestion , surely we will consider them.
it been 13 days already 
Hello, Do you have a list of all the items included in Pixity land? Or do I have to go through all the project file to check if the icon I need exists? Thank you.
Sorry but there is no specific list but you can fund useful resource in https://www.youtube.com/channel/UCc4mx1_t-saO1r86j45qlXg
Hi
How to change adult pose – walking, from [right to left] which is default to [left to right]
Best regards
hello, simply inverse (flip horizontally) the main comp of the pose 
Hello!
I have a problem when i want to edit any thing. For example: If i want to change the shirt it doesn’t apply. Whats the problem?
And yes I have selcted the right character number on the “character selector” and the right adult nr on the panel. But it doesn’t help.
I am usin after effects CC 2017.
And I have even tested on AF CC 2015, doesn’t work. Same problem! Please help!
Hello there , Sorry to hear about that issue , please contact us by visiting http://pixflow.net/ticket so we can help you there as soon as possible.
according to the regular license I can only use once, so when I render the final video will my access be blocked until I buy a new license? I intend to use in my videos on youtube, I will not sell … it’s for personal use
Hello there , as long as it’s used for one brand you can use it with one license and unlimited video but for new brand or company you need to purchase another license.
The tutorials that come with this are the worst I have ever encountered. On top of that, changing the characters seems to be extremely complicated. Maybe if you spent so much time and effort building this - 10 trillion hours or whatever it was - you would consider putting more time into the tutorials.
Would it be that difficult to add voice to the tutorials? The text that presumably explains how to use it pops up and disappears in an instant.
If I knew the tutorials were this bad, I’d never have bought it.
Can I have a refund?
What a nightmare. I now have 59 expression errors. Tutorials that are useless, the most complicated workflow I’ve ever experienced, I still don’t know how to modify a character in the most basic way and add it to a scene (the tutorials don’t explain this even in their own terrible way), and now I have 59 expression errors, whatever the hell that means.
Hello there , sorry to hear about your experience with our product , please contact us by visiting http://pixflow.net/help so we can find a proper solution for your current situation as soon as possible.
I came back to say two things… well, three actually.
First is that I couldn’t be bothered going through your website help system.
Secondly, I still think the video tutorials let this down badly. My advice to anyone buying this is to use the html help file instead and devote hours to learning the workflow…
Thirdly, after hours upon hours of experimentation, I can finally see that this is actually a really fantastic thing.
Can anyone quickly explain how I would add my company name to a character’s t-shirt? I’m just trying to brand a character…
Thanks for your concerns and suggestion , please take a look at https://www.youtube.com/channel/UCc4mx1_t-saO1r86j45qlXg for more tutorials about the Pixitland
If I want to use this for my YouTube videos for commercial purposes, do I need to constantly purchase a Regular or Extended license? It seems financially impossible to create content on YouTube if I have to pay $59 for every video I post… Is there a work around to this or am I just simply screwed out of luck?
Hello there , if you are going to sell the video you’ve created with Pixity land you should purchase an extended license but if want to use it only on youtube as advertisement or just a presentation there is no need of extended license , about number of purchase , it’s based on client and not videos so if you are doing this only for one client one license will be enough , for each individual client you need to purchase extra license.
Sorry if I wasn’t clear. I am planning to create content on MY YouTube channel and will eventually monetize it by putting ADS on my videos. Would I need a Single License or Extended License? And would I need to constantly purchase another license every time I make a video?
This is what the admin @ Explainer Video Toolkit 3 said to me and I was wondering if you would have a similar answer….
””“
Hi gosusama, for youtube videos you should buy just regular license and you can create many videos with the single license because you are buying license per project, not per video
So assuming the videos are for the same company/project you just go with one license. more info here: https://videohive.net/licenses/faq
"""
Thank you.
Hello there , thanks for describing the situation , actually with one regular license you can implement the situation you’ve described.
Can you help with some customization like adding extra characters and custom backgrounds? If so how much do you charge per customization? Awesome work!
Hello there , unfortunately we ( Pixflow ) does not offer customization for its projects , but you can contact us by visiting http://pixflow.net/help so we can help you there.
Thank you very much 