657 comments found.

Hello I have a samsung i3 Nvidia 710 m, 4 grams, Is it normal for the pixi land to run slowly?

Hi,

Please open a ticket in our help desk. Our support staffs help you regarding this issue.

Regards

The theme is great. One suggestion: a pdf with all the objects and their folder.

Hi, Many thanks for your suggestion. It will really help us. Our product team working hard for new updates to make this theme more easier and faster and more handy.

uouapps

uouapps Purchased

Hello hope all is well, are you free for creating an animation, if not can you please recommend someone ? thanks Cheers UOU

Hi,

Please open a ticket in our help desk. Our support staffs help you regarding this issue. Screenshots really help us to solve your issue faster.

Regards

I have i5 2400(planing to upgrade on i7 2600) and have no video card, but want to buy.

Would video card have big impact while editing project or rendering it?!

I plan to buy GTX 650-750 OR GTX 660.

What can you advice?!

Please open a ticket in our help desk. Our support staffs help you regarding this issue.

Regards,

Pre sale question, can I change chracter designs? I mean if I draw some new chracters on Illustrator can I use them?

Hi,Of course you can, but with the Pixity land you won’t need that, this product gets you the ability to provide almost unlimited characters. If you have any other question, Please feel free to contact us. please open a ticket in our help desk.

Regards,

Hello, although the template looked amazing, it was a super slow process to work with. Now I have to render a 2 minute animation and its telling me that it will take 20 hours to render. I have reduced the project but still. I have sent you a ticket an hour ago, please let me know how to fix it as I have a deadline thank you.

Please open a ticket in our help desk. Our support staffs help you regarding this issue. Screenshots really help us to solve your issue faster.

Regards,

Hello, we are developing a platform/app where our subscribers pay to take a course and the course videos are downloaded in .mov format to their computers. We want to use this template (extended license) for the course videos. Is this possible using the extended license?

Hi,

Please open a ticket in our help desk and we will give you enough information for toolkits and licenses…

Regards

Should we be expecting an update to come through anytime soon? Nothing new for a year.

Hi,
Yes, but we don’t have a date for this yet. We’re working to sped up PixityLand workflow.

Please subscribe to our newsletter to be informed.

Regards

ceubri

ceubri Purchased

Hello, is there a solution to run it faster on after Effects CC (open / save) ?

Hi, Technically,the Pixityland is a big project with many comps inside, we test the file many times in AE CS without problem. Unfortunately, the AE CC opening file system needs more memory space for open/preview files like this and it takes time more than AE CS

ceubri

ceubri Purchased

Thanks for replying. Ok CS is faster but there is preview bugs (arms are disappearing….) is there a solution to quickly solve this (without update After effects ?)

Hi,

Please open a ticket in our help desk. Our support staffs help you regarding this issue. Screenshots really help us to solve your issue faster.

Regards,

Beautiful work!

Thanks :)

Hai, I love this template. However, I would like to add a hairstyle. How Is this possible? Thank you very much

Hi,

Please open a ticket in our help desk. Our support staffs help you regarding this issue. Screenshots really help us to solve your issue faster.

Regards,

Hi, I have a big problem. I just bought the package and when I want to use Adult-Controler Panel, I have nothing : my view screen is empty, it’s just black.

But If I click on Children Control Panel everything appear like on your tutorial (character+outfits, accessories, hair cuts etc).

I have the latest version of AE CC 2017, I’m on iMac OS Sierra with 24GB RAM… What can I do to start using the Adult Control Panel?

Please help!

Hi,

Please open a ticket in our help desk. Our support staffs help you regarding this issue. Screenshots really help us to solve your issue faster.

Regards,

Hi, I bought this package moths ago and now my old download doesn’t work and I can not download it again. Thank you for your help.

Hello! I love this kit and I am seriously considering buying it, but I have a pre-sale question. I need to create a predominately African-American cast of characters. I would like to know how I would go about designing African-American hairstyles or details about having a freelancer create them for me. Thanks :grin:

Hi, I can´t download pixity land. I tryed many times the download but it was impossible, always interrupted download, i need help with that. I alerted Envato, and they have offered no assistance. I get a failed Netword error every time.

Looks great! I wish you many sales!! :D

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