825 comments found.
for some reason i cant import another project into the same file. very frustrating T.T
Hi,
Would you please mail us and explain more about your problem? Do you get any error?
I’ve got a real big problem with the “Adult Controller” panel, it doesnt open and i have no way to edit my characters. Please help me out!
Hi,
Would you please mail us your system details and screenshot of your problem?
video.pixflow@gmail.com
Regards
I’m running into the same problem as southwestfilm. The project takes forever to open up and when it does it is really slow to work with. I have a 16gb imac, and I have 12-13 gb of RAM dedicated to working with adobe products. I can’t even get some of the previews to load up. Really disappointed so far.
Hi,
Would you please mail us and we arrange a TeamViewer connection for finding the problem?
video.pixflow@gmail.com
Regards
I’m using this on CS6 and all 4 of the pre-made project files take about 5 minutes to open. When they do open, it’s impossible to work with because it’s painfully slow. My mac is maxed out so I don’t think it’s that. Rendering won’t even start. I’ve even tried it on CS5 and the same problem. Any ideas?
Hi,
Would you please mail us and we arrange a TeamViewer connection for finding the problem?
video.pixflow@gmail.com
Regards
Hi PixFlow
I bought the Pixity Land package and I’m currently in the process of animating my video and it seems really cool. However, I cannot figure out how the backgrounds work in layers. I want to put a character behind the desk in the ‘Office’ background.
How is that possible? I couldn’t find anything in the text help file but I could be blind
Thanks in advance!
Hi,
Thanks for your purchase
You can replace character holders in each background with a character composition or place character composition in BG as a layer. Just turn off the shy switch to see all layers. check this : https://youtu.be/gAcvN4ae4js?t=50s
Please send us a mail if you need more help and quick tutorial for this.
Hi Pixflow! Very expansive tookit, great! I was just curious: Do you have a PDF catalogue of all the items in this template pack? I saw this with another toolkit and I found it to be very convenient (more so than the videos). Can you provide such a thing? Thanks!
Hi,
You can find all of elements in the video presentation. However Please send us a mail and include that you want Element Guides of PixityLand
Regards
Hi, first of all thank you for the nice template. Regarding characters, when I open the characters folder I can’t find the 12 premade characters as shown in tutorials. I have only “Adult” folder, “Child” folder and “characters composition” folder. and I don’t know where to change the effects of them. Regards
Hi,
Thanks for your purchase
Would you please send me link of the tutorial ? I think you refer to old tutorials.
Regards
Thanks, for replying. I found out how to edit the characters. But I need to know if I want to change the outfit to along dress which covers the characters legs, how can I do that. Thanks
Great. Actually you can’t change the outfit to along dress which covers the characters legs. Because of character rigging system, you have limitation to design your character outfits.
Thanks for replying, I have another question. I can’t use a composition element more than once because when I edit the second copy the first copy got edited as well even when I rename the composition, any ideas. Regards
You need to duplicate it in project panel first. Not in the timeline.
Hi, is it possible to create a baby and a pregnant women with your template? If not, what would you suggest?
Hi,
No, It’s not possible. You can design and motion them as icons.You need to create them by your self.
Hi PixFlow, having some issues with the template. When I open it up I only see one character composition, not 15 like you see in your tutorial. I’ve tried downloading it twice but still the same problem. Please help.
Hello,
Thanks for your purchase
Please watch these tutorials : https://www.youtube.com/playlist?list=PLHIXUIKtmMRGXeNcLhfoNn2CNlVdDh4QB
Regards
I did watch them but I suppose I’m missing it and it’s right in front of my face. Can you tell me which one to watch?
Please watch this tutorial and ignore the version with 15 characters. (It was version 1.0 of Pixity Land). If you can not figure out how it works, please take screenshots from your problem and send it to us.
Hi,
I like your template and became interested.
But what happen if I want to add my own character?
Firsthand I am not a good After Effect user, I’m just learning..
Can you briefly put me through on how I can create my own characters in After Effect?
Nice template!
Thanks a lot
Hi, thanks for this good job ! I want to know how we can do the adult characters mors Fat ? and my second question is: have you a sounds effects library for explainer video ? thank you very much
Hi, thank you mate. Please send an email using our profile page and our video team will help you soon 
I am experimenting annoying bugs. I am running AE version 13.7.1.6 in english on Windows 10 (latest version).
1) Glasses
I am experimenting the bug described at http://videohive.net/item/pixity-land-character-explainer-toolkit/7139829/comments?page=26&filter=all#comment_12252440
After setting the first character with glasses #5, using the sitting pose displays all the glasses at the beginning.
2) Lab
I cannot drag and drop with Alt any of the Adult poses of this character onto Character Holder and Character Holder 2 of the Lab background. The character is simply added to the time line above or below. Note that I have successfully added characters to the holders of the classroom background.
Hi jlchereau,
Thanks for letting us know the problem. Your description helped us to find out the “Glasses” problem. I’ve recorded a video for you, so you can solve it. Unfortunately we can not find the “Lab” problem. If you can change character holder by “Alt” and “Drag&Drop” in a scene, so you can do it in all of scenes, However you can find a solution in the recorded video.
https://vid.me/vfOE
I want to buy this item, but it says 10 animated backgrounds yet in the video I see many more. (Classroom, Hospital, Chapel. Etc) Are those something I need to create or are they included?
Hi,
PixityLand includes 23 different backgrounds. All of them are included.
Hi, great template! I just wanted to change one of the buildings for my use. But there is a very thin line in the comp “Animated Apartment” and I cant seem to find how to fix it. Any ideas? Thnx!
Would you please send us a screenshot from your problem? video.pixflow@gmail.com
I sent you an email, it is the same problem in all the building comps btw