825 comments found.
Just purchased the product and I can’t seem to download the file. It keeps giving me a network timeout error. Is their an alternate means to download?
Just following up. I can’t get this to downloaad. I alerted Envato, and they have offered no assistance. I get a failed Netword error every time usally before i reach a gig. Can i get it another way. U send it or dropbox?
We answered your ticket by mail. Please check your mailbox.
The work you put on this project is awesome. But if I can suggest you an improvement that would take it to another level : For each character pose it would be really really great to put at the end an animation of the character coming back to the default pose. This way we could chain up many animations for a same character in the same scene. Unless I am mistaking, I don´t think it is possible right now.
Thanks for your suggestion.
As you said it’s not possible now. But we’ll try to make it available for newer versions.
We would like to know if the regular license we bought:
Adobe After Effect Pixity Land | Character Explainer Toolkit
allow us to:
1) create a number of sequential video tutorials for the same product 2) create small animations to episodes for web / social networks
Please note:
movies will refer to a single free product (app gainspotter) movies will be related to a single customer (gainspotter)
We await your response
Thank you
Kind Regards
Hi,
Yes it works. You can make unlimited videos for just one brand. No problem.
Best regards
Great! GLWS!
Hi there PixFlow. Great Template. Thanks for the great work. I just wanted to find out if I am able to add external .ai files as props for a scene and clothing for the character to wear. Basically adding these external .ai’s to the template selection for the characters appearance?
No problem, you can import other illustrator files and add your own outfit.
The faces are not working in Pixity Land. I have ensured I have the most recent download. When I add a face to the composition to replace the face, it does not work. As well, for many of them they only have female eyes (long eye lashes) even when I choose a male face.
I need help.
Hi,
We’ve checked the file and it works without the problem you mentioned. Please take a screenshot and send it to our mailbox.
video.pixflow@gmail.com
Hey PixFlow, great project but is there a way to make the character face another direction and not look directly at the camera?
Thanks for your purchase. No, character doesn’t have any other direction.
Regards
How do I extend a background scene longer than 20 seconds? I just want the background to stay static for longer than 20 seconds in my composition but it disappears once 20 seconds hit.
Thanks,
Hi,
We’ve answered it via mail. Please check your mailbox.
I recently downloaded pixity land. All my Adult – Faces from Adult 01 to Adult 20 are the exact same. They are all a happy smile face. The only difference is the eyes between male and female but all the faces are happy. Whether it is titled, sick, scary, sleep, stupid, tired, angry, etc… they are all happy faces.
Can I get some help or the proper download?
Thanks
Hi,
Face expressions have “start” and “end” situation. Most of them starts with “Happy” face and morph to another expression. You can find them by name. Please mail us if you have any problem. Also attach screenshot from your problem.
Hi PixFlow
I needed some clarification about license.
“Use, by you or one client, in a single end product ” Does this mean that using these project files:
a) I can create just “one” video
b) I can create “multiple” videos which I can use under “one” website/youtube_channel/...
c) Something else
Thanks!
Hmm… I even tried to ask in community forums But got no reply. Is this question that tough to answer? 
Hi,
Sorry for our delay answering. We actually support our customers by mail. Thanks for choosing PixityLand. If you want to use the package for yourself and it won’t be used in the other project for selling, you can use regular license. if you want to make several videos for one brand or one company you need to buy one regular license otherwise you should buy one regular licence for each brand.
Please let me know if you have any problem.
Oh! That cleared my confusion.
Thanks for your reply.
Is there a way to give a character no shirt?
I was trying to modify the Native African outfit, but I could not remove the top part of that outfit.
Sorry I’m blowing up your comment section. What is the superhero standing with hands on hips composition called? The template has been great so far!
End of Superman 2. Got it!
Glad to hear that 
Can I get connected to the freelance customizer? I need some custom backgrounds created.
Please send us a mail, and we send you contacts.
I need to make outfit 20 a bit more modest. Where are the outfit shapes located so I can modify.
Please watch this tutorial :
https://youtu.be/iRReCqPk1LU?t=10m36s
Perfect, thanks!
Hello PixFlow, it works super slow, is there anyway i can fix it please ? Thanks
Please purge your memory after each ram preview.
Perfect !! 
Hi I do not see a Child – Body Shadow comp. How am i supposed to customize the child outfits? I see how to do that for Adults, but not child
It’s same, but names are not same as adults. Child – Body Shadow comp is “Child 01 – Cloth overlay”.
Just checked the “new” tutorials. So your solution for the old tutorials was to release new ones without any speaking. Congartualtion man.
You have a popular product. Please take the effort to hire a native English speaker to check your grammar or even better, hire an English voiceover artist to be your voice.
Hi again,
Actually we recaptured new tutorials for most of tutorials. We tried to show more features and problem solutions. And it subtitled because we have customers all around the world and most of them don’t know English enough. However you’re tight and we’ll add voice soon.
Thank you
I am interested in purchasing this but am concerned about the issues people are having. It kind of sounds like it would be better to save individual parts and put the scenes and final video together in Premiere Pro. I am use to this. But I don’t have time to run into a lot of issues that will make this time consuming. Can you tell me: 1. Can the characters be saved individually. Can I turn off all other layers? 2. are the backgrounds and scenes layered or are they .mov files that cannot be edited. It would seem they should be layered, otherwise how would you put a character behind the desk? Otherwise the scenes would have time limits, especially since they are animated. 3. have you fixed the “slow” issue 4. have you fixed the error where the adults only get the “child clothes for adults”? Do they have access to adult clothes? 5. are there any other issues I need to know about before purchasing this for $53?
Thanks
Hi,
1- Yes , you can render each element separately.
2- They are layered and we don’t have any pre-rendered item in the package. BGs have only IN animation and no limit after that.
3-We released new version. It works better.
4- You can see adult and child outfits in the video preview.
5- We announced all the information in the product page. Please read it carefully.
Please let us know if you have any question.
Best regards