825 comments found.
Can you tell me how I can edit the animation of your objects? For example change the animation of the cat walking? How can I add my own objects and also let them “walk” or animate?
Thank you!
Hi,
You need to animate them yourself. You can’t use PixityLand as animation maker.
Hey guys, pre-sale question: I would love to produce my explainer video with your tool. But I need a sweet looking dog – and only found the sheperd looking dog. Is it possible to get another dog for my video? This would be essential for my project.
Thank you!
Hi,
Please drop us a mail and we’ll redirect you to freelancers.
Regards
Hi,
I’m using PixityLand with After Effects CC 2015, and on opening any of the files, I get an initial message saying: “this project must be converted from version 10.0.2 (Windows 64). The original file will be unchanged.
After this it begins opening the project before eventually giving the error message: “After Effects warning: some layers have missing dependencies. Press Ctrl-C to copy this list.
9 dependencies are missing:
1) Text Layer: Font family: “BebasNeue”, Font style: “Regular”
2) Text Layer: Font family: “GiddyupStd”, Font style: “Regular”
3) Text Layer: Font family: “OpenSans”, Font style: “Bold”
4) Text Layer: Font family: “OpenSans”, Font style: “Extrabold”
5) Text Layer: Font family: “OpenSans”, Font style: “Light”
6) Text Layer: Font family: “OpenSans”, Font style: “Regular”
7) Text Layer: Font family: “OpenSans”, Font style: “Semibold”
Text Layer: Font family: “Quicksand”, Font style: “Bold”
9) Text Layer: Font family: “Quicksand”, Font style: “Regular”
On a few occasions, the images associated with the project also don’t load and as such the video looks incomplete and seems to have placeholders in their places.
Your team’s assistance in resolving these issues would be much appreciated.
Many thanks.
Hi,
Thanks for your purchase
Thsi is not an error. It’s just a regular message for any template : “After Effects: this project must be converted from version 10.0.2 (Windows 64) and will open as an untitled project. The original file will be unchanged.”
Please first install the fonts. You can find the links in “01 Text Documentation (Help)” folder.
All the best
Hi Guys, great template however I’m having the same comments coming up with the facial expressions of the characters especially when they are pointing. I need them to look happy right through the transition not change to a frown midway through. How can I change it?
Hi,
Please drop us a mail for giving you a quick tutorial.
Regards
Hi, I want to do 5 videos and I will try to earn money with them on Youtube (as a partner). My questions are: 1) Do I have to buy the Regular License or the Extended License? 2) Do I have to buy one license per video? Thanks! 
Hi,
Thanks for choosing PixityLand. First of all please visit http://videohive.net/licenses/standard. if you want to use the package for yourself and it won’t be used in the other project for selling, you can use regular license. if you want to make several videos for one brand or one company you need to buy one regular license otherwise you should buy one regular licence for each brand.
I want to use the package for several videos for one client. Do I have to buy one regular license or one extended license? Thanks!
Do you want to use YouTube monetization ? If yes, you just need regular license.
How much experience of After Effects is required to make something from scratch using Pixity Land please? Also what are the system requirements for it to run smoothly please?
Hi,
You just need to know basic knowledge of Adobe After Effects. However in
this package there are several tutorials that is so handy and useful for our customers. We tested it on different systems and it worked on 8GB Ram, Core i3 3240, Windows too.
Please let us know if you have any problem.
Video.pixflow@gmail.com
Regards
Though this is a pretty amazing project, its extremely hard to work with since it runs incredibly slow. There are so many elements it takes AE a long time to even preview the items. I’m running on a completely loaded new Mac Pro (64GB of Ram with a 12-Core 2.7GHz processor) and Pixity Land is still too slow to actually use… I watched the “Some Tips” tutorial but that didn’t do much. Is there anything else I can do to make this useable?
Please help. This is very frustrating
Hi,
Thanks for your purchase
Could you please mail us your AE version, OS name (Mac or Win) and if it’s possible send us a screen capture of working with it.
video.pixflow@gmail.comRegards
I have quick question here….do you have any suggestion if I want to render some of BG to AI file because I want to print it as a backdrop (very large and huge)?
Hi,
Thanks for your purchase
You can get vector layers and AI files from GraphicRiver : http://graphicriver.net/item/pixity-character-creator-kit/10032392
For print usage, you need a Graphicriver license (not Videohive).
Regards
Pre-sale question. Is it possible to download one simple demo file to see if I’m able to work in it with my basic AE knowledge. (I do have a lot of experience with the Adobe programs).
Hi,
Thanks for your comment.
Unfortunately not. But you can find our tutorials online on our YouTube channel.
Hello,
I had a question regarding the shape presets with pixity land. Whenever I apply a shape preset to animate an static icon or object, the applied shape preset moves the location of the object it is applied to. As I typically place the object first and then apply a motion preset, it is very frustrating.
Is there something I am doing wrong or any way I can fix this?
Let me know. Thanks
And by the way… Pixity land rocks!
Hi,
Thanks for purchasing from Pixflow and your great kind words.
No, it shouldn’t change the position of icons. Could you please send us a video shot from your problem to our mail?
video.pixflow@gmail.com
Regards
Pixflow Studio
Hey, I have a transport company, where people rent my service that includes a driver on a van… Is it possible to include a van, driver, etc? If yes I’ll purchase it, cuz i didn’t see anything here like that 
Hi,
You can find van under “Vehicles 2” category.
Sorry but this template is so slow it takes 25 minutes to open on a brand new mac with 64 Gb of memory and latest cloud AE. It does look great and highly cusotmisible but I can not work with it.
Hi,
It shouldn’t take longer than 1 minute. Have you tried importing separated templates too? Also please save it from your After Effects and try to ope your saved version. Please mail us if you have any problem : video.pixflow@gmail.com
Regards
Hello Importing, saving or opening any of the templates on a brand new mac with 64 GB and top of range processor takes forever Also nothing shows on screen.
I recently purchased the Extended license of Pixity Land for $159. I am designing an explainer video for a start-up company which sells various business services. They plan to post the video on possibly YouTube and their own website. My question is this. Did I need to purchase the Extended license or based upon what I am using the video for, do I only need a Regular license for $53?
Hi,
Let’s say you want to make a video with Pixity land and include the video in an end-product and sell it to the customers. You need Extended License. If it’s free you need regular one. But if you want to create the video for just one brand or company, you need only one license. You can create multiple video for just one brand. If you want to create video for another company we appreciate if you buy new license.
Hi, I brought this a while ago and am just getting around to using it. Most of the .aep files take a very long time to load. They all hang at around 97%. Some of them never load.
Any ideas?
Hi,
Thanks for your purchase
Please first update your AE from Adobe site. If it doesn’t work, you can use “Separate Template” and importing them one by one. Please mail us if you have any problem (video.pixflow@gmail.com)
Best Regards
Hello, great theme
Quick question here, I cant apply black and white/cool color effect (I follow steps in tutorial), but I can apply sand texture and others….maybe the version of after effect
Please advise
Moreover, how can I edit the hand gesture animation for each pose of character? Thank you
I can’t see any keyframe and expression
Hi,
Thanks for your purchase.Please drop us a mail so we can send you a quick tutorial for you.
Video.pixflow@gmail.com
Regards
Please check your mailbox.
Thank you so much 
Hi Guys, Love the template but I can’t find how to have multiple characters on the screen at the same time? Could you help?
Hi,
Please check your mailbox.
Hi there!
Please help me:
I have a iMac 3,4 GHz intel core i7 with 16Gb of memory.
Unfortunately previewing a character or even changing one goes too slow for me. Sometimes I have to wait 30sec before it changes. the same with the poses and faces.
I am using AE CC 2015. Please help me, otherwise I can not use this template.
Thank you!
Dear Lucie,
Adobe has released a new algorithm for disk caching of CC-2015. I’ve checked it and it seems AE CC 2015 have bugs and adobe will release new update soon. As you can see in this video file, if you open separate After Effects project files it doesn’t have any problem. But if you want to use the main file, you should let AE around 2 minutes to load all of the elements. Please as the tutorial first open another composition (like diagrams) and when it loads open character main compositions. Maybe nothing changes after changing numbers of characters, just pan the screen and it renders the frame. Please see the attachment and let me know if you have any problems.
Best Regards Pixflow Studio