92 comments found.
This is an interesting job!! seen a good professional hand !! good luck and many many sales!
Why is this product so impossibly slow? Slow is not the right word. It takes minutes, multiple clicks, just to select a layer. As of now I can’t even move the controllers on the rigged character. Selecting layers, opening comps, there must be something off with expressions used. Yes, my language is def english. Yes, the handles box is unchecked — but still, it’s so slow that it’s essentially unusable. I have a quad core processor and 32 gigs of ram.
Hi jpme! It’s a very unusual behavior. The project is a little slow, but not anoing to use. Please, send me a message via profile, so I can try to solve it for you. Tell me your AE version too. Thank you.
Hi Jack! Thank you for the Pictogram Kit. I want to use a character but without hair. Is it possible to remove/replace features from the characters? thnks
Hi! It’s possible, but you will have to open the “head” composition. Maybe you tell me what char you want, and I send to you the character without the hair.
Hi! Thank you, I discover how to do it 
thanks!
Hi! I use your template one year ago and now I need to make some updates… In the meantime I update AE to 2015.3 version and project freezes. (when I open it in 2015.2 it works) I think I used version v1.0 then. Is there any way to import all sequences from v1.0 to v1.2? I want to use newer AE (even 2017 version).
Hi!
There are some tips to make your old project run better. So you will not need to update it:
1. First of all, make sure that your “View option” is like the mine, “Handles” disabled, aways. For some reason, the AE CC 2015.3 and newer have problems with this. So, if a comp is very slow, click on your Viewer, press command+option+U and check the “View option”.
2. Some times, the problem is a kind of delay on the project. You make the change, you can continue to change other stuffs, but the view port don’t show it to you. I don’t know exactly why it happens, its probably due the quantity of comps envolved in one single action, but what help me in this case, is turn on and off the “Draft 3D˜ button.
3. Finally, if it still to slow to make you happy working with it, you can turn off all the “Rasterize” options on layers (even the shyned ones). It will make the project very faster. But remember to turn on the rasterized layer again if you want your character to have outilines.
The tip 1 and the tree together must to make the project veeeery fast and fun to use. If it don’t happen, let me know, so we need to investigate a little depper.
Best, Jack.
The file is running too hard. What should I do?
Hi, how do the shadows works like here: https://vimeo.com/album/3602921/video/141992315? My Character has no shadow. Also I would like to know if the rain is included (https://vimeo.com/album/3602921/video/141997560)? I can’t seem to find it. Thanks
Hello there. These are actually examples that what you can create with the characters of Pictogram Character Kit. The animations included are just the animations on the guide. But, I can help you to archive that effects. They are very simple and I can share the projects if you will. Best, Jack!
Do you can give me a hint, how I can fade out a 086 working cycle character from the table after a few seconds? Making the character color to transparent does not work 
Hi! The best way is pre render it and then use opacity to make it transparent. So, first render the char on table. Next render only the table. Do you get it? Best, Jack.
As simple as it is Thank you very much. I enjoy your work every day more and more!
How would you combine multiple and different! characters (not just a and b)? My idea is to save all comps in different project files and import it to premiere, but this is a huge thing and the pc is getting slow. And how can I get visible outlines, because I have also overlapping characters with the same color and then the outlines are not visible
Hello! Make sure that you are using the last version o the project, this one have the outilines set on by default. About the multiple character, the best way is pre-rendering the characters that you want. Render it with alpha channel (.mov animation will be great), then import it on after effects.
Let me know if you were able to solve the problem!
Hello, just purchased your project because it looks like a fantastic product, but I’m having trouble even opening it. I tried opening it with AE CC 2015 (English) and AE CC 2017 (English) both and neither even opens the project before crashing the program. I have a pretty beefy computer and this is not something I’ve ever experienced with any other software before.
I’m up against a deadline today and it would be an excellent help if you could help me out.
Thank you.
Hi! It is a strange behavior. Try to open the project with the caps look active. Maybe it’s a memory problem. Make sure that you don’t have other programs running. If you can, send me the error message that appear. Try to disable the open GL acceleration too. Let me know if it helped you.
Hi, man, thanks for the tips, but none of that helped. The project just freezes upon opening before even showing anything in the Comp viewer. There’s no error message, only a (Not Responding) crash.
I really hope you’re able to figure out some of these performance issues soon as this really could be a very promising tool. I see it as a more intuitive alternative to, say, CrazyTalk Animator. As soon as you do, you can be sure I’ll be a customer and a fan.
But, for now, I hope you’ll understand that I ask for a refund as it’s become unusable for me.
Thank you, 2DeadFrog. All the best
Hi! Can we make a TeamViewer session? So I can try my best to make it work to you. Please, send me a message via profile page, so we can combine a meeting.
Best, Jack.
Can we remove the face of the character? And is it necessary to change the language of after effect? Because it would conflict with other expressions that are they, in another language. Thank you.
Hi! You can remove the eyes and mouth of the character using the rig interface. Your AE language must to be in English. It’s very easy to change, I can help you if you will. Best, Jack.
I have a lot of expression errors by opening your project… please help!
Hi! This project has no universal expressions. What’s your after effects language?
Setting your language to English will probably fix this problem.
Let me know if this solved your problem, OK?
Thank you for buying!
That helped me out, thank you!
Does this work ok with my AE cs5 ?
Hi. Yes, you can use with AE CS5, thanks!
Hello, thank you for your work, i bought it and it’s very easy to use, althought i have encoutered an error, i wonder if you can help me solve it. With the compatibility project, i can open in CC 2015 fine, but now i don’t have those white (transparent) lines that appeared as contours for the arms or head when they are above the body, so you could see exactly where the arms or head are and they don’t mix togheter with the body. Hope you can understand, sorry for any english mistakes.
Hi I understood you very well. Take a look at the project folder there is a tutorial that explains how to enable this contourns after you with your project. At the read me file I put some details on how to fix it too. These files are at the last update. So make sure that you project is the last release. Let me know if you have problems to find those files then I will tell you the exact name of them.
Hello, thanks for making such a cool project. I’m using this extensively on my demo reel/explainer video and I am so happy with it, however I am having a problem similar to what some have already posted.
I use AE CC 2015 13.8.1 and when I am in your project I have the lag “color wheel” spinning over and over again…I can’t seem to do anything at all in the project in under a full minute. It doesn’t matter if I am in your original project or in the one I imported into my own video project, it acts the same. Strangely though, I wasn’t having this problem a month ago when I started! Everything was mostly fine. Now I need to go back and change a couple of things in my animations and I’m having this problem that makes it almost impossible. But, I have not changed anything with my software or computer (that I know of.) Can you please give me a bit of direction to troubleshoot? Thank you so much!!
ADDENDUM: Right after I posted, I thought to open the project in an older version of AE (13.6.1) and bingo, no problem! I must have updated the software in the last month—I could swear that I had done so before I started, but I guess not. Is there any reason you can think of that the new version wouldn’t like what is going on in your project? My demo reel project, which is what your original is imported into, is in 13.8.1 so I would still like to try to solve this mystery. Thank you again!
Hi! Its a mystery to me too. But recently I made an update (that you can download on your account) that solves partially the problem. If you don’t want to lose all the customizations that you made, you can follow the tutorial that I add on this new version backwards. It’s a problem in the layer rasterization with this last update of AE. Sorry for that.
I run a MacPro (Late 2013) on the latest version of AE CC. Its running very sluggish and very annoying. I’ve seen other people with issues that may have a solution. How can i fix this issue? thanks
Hi! Please send me a message through my profile page. I will send to you a compatibility version and a workflow explanation that can help you a lot.
Thank you!
Not only is this project incredible but I ran into a couple small issues and 2DeadFrog has helped me resolve them quickly and efficiently. Highly recommended!
Hi, thank you so much for this project it is great, can you please help me i want to animate the color of my man from the blue to a red at a certain point n my story, how would i do this.
Hi!
Thank you for buying.
The way that the project was designed you will not be able to animate the color, but I have workflow to suggest to you. I recommend you to renderize the same animation with alpha channel with the different colors that you need. Then import them to your project and animate the opacity to change between them.
I made this project to be as flexible as possible, but there are some limitations. But I think that with this workflow you will archive a great result.
Let me know if this helped you.
Best, Jack.
Is there any way to alter a character outside of colors and objects (in the hands)? I want to use character #46 but I don’t want her to have a headset on her head. I found the layer that contains the headset, but it also includes the head so I can’t remove the headset without removing the head as well. How can I accomplish this?
In this case you must to open a comp called 46_Head and hide the layers 5, 7, 8, 10, 19, 21. If you need help I can do that to you. Just send me a message through my profile page, so I will send to you an email with the project.
That worked perfectly. Thanks so much!
I’ve bought this and I have to say it’s a great project. Excellent design, animation, and customisation and the HUD interface is very neat and tidy. It’s one of the best made packages I’ve used from VideoHive
It’s very slow however. Painfully slow. In fact I don’t think I’ve ever worked on a project that has made my machine lag so much. It’s not necessarily a criticism, I know that something like this requires a lot of expressions to make it work, but it makes it pretty much unusable. At least on my machine (2012 iMac). Any ideas as to how this can be speeded up?
Thanks
Hi! Thank you for the compliment! And yes, it may be slow but can have relation to your After Effects version too. Send me an email through my profile page. I will send to you a compatibility version and a workflow explanation that can help you a lot.
Thank you again for the feedback.
Best, Jack.
Awesome project! And the follow up is also quick and efficient. Thanks
Thank you very much!
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