207 comments found.
Hello how do i stop my 3D object from filpping upside down when it hits the second maker?
hello, for technical support please contact me on marcobelli1981@gmail.com
Hello check your emails
I didn’t receive any email from you, please resend it or just tell me your email. Thank you
Email is from Wayne subject 3D object
in one map project – nice layout, smooth transition but no 3D map, in another project everything is clunky but very nice 3D map. any plans to make 3D maps?
License use limit reached, please contact support!
Hello please contact me on marcobelli1981@gmail.com sending me your purchase code. Thank you
When I try to activate the script I get the message “License is incorrect or this license is not assigned to you, please contact support!” I copy and paste the info many times over to no success. This is the second computer I try to activate
Hello did you read the template documentation? To activate the product you have to type your videohive username, the same that you use to login on videohive not the license name that you read in the invoice. Hope it helps, otherwise please contact me on marcobelli1981@gmail.com. thank you
hi, i have followed the instructions about licence but, dont work, the file ask me about user name and code, can you help me? is urgent for me
Hi. I recently purchased the map route generator V4, and it stated my purchase code was invalid. I have followed the steps provided, and it says the code invalid
Hello please contact me on marcobelli1981@gmail.com sending me your purchase code and the username that you use to activate it. Thank you
“Envato purchase code is invalid, please contact support!”
Please read the template documentation or visit www.marco-belli.com/faq thanks
Hello, is it possible to make animations like in first minute of this video?: https://www.youtube.com/watch?v=QbuAB6EB6gA
Mmm…no I think that you could do it manually with less effort
cannot find the username and activate code in downloaded package, and also tried deactivate script, it reports error “No user found!” please help, my email: deqi.zhu@gmail.com
thanks, it’s working
Love the script, it really makes life easier. Just wondering if there is a community where we can download more fresh custom pins and elements for this script?
Thank you very much. In the custom pin composition you can place your custom design so you could download any template with HUD elements and import them in the custom pin composition. About the call outs, you could download a template with titles,labels or call outs, import the project into the map route generator project and replace the current call outs with the new ones using the “drag and replace” method (select the composition of the new call-out from the project window, select the call-out to replace from the main composition, keep the alt key down and drag the new composition into the main composition timeline.)
Great script! I have a question, can I change the size of the tip of the arrow itself?
I already found it 
I cannot increase its final duration, it cannot be entered. Thanks for helping! – found it 
hello for technical support please contact me on marcobelli1981@gmail.com thank you
Sorry, I need help. You switch views at 8:46 in the video. How to do this? Everything works fine for me so far, but I’m stuck here.——-Sorry, I found it!
Sorry, I found it!
Hello Marco, first of all thanks a lot for this wonderful project and congratulations for big sale. before purchase i want to confirm that the 3D Car and the 3D Runner character is included? if not then where do i get the same 3D runner obj file which you used in your demo video. your reply will be highly appreciated. Thank You.
hello asheFx, thank you very much! About the 3d objects, they are not included in the template but they are free and you can easily find them on the web. Honestly I don’t exactly remember the website of the car (maybe free3d.com). About the runner, I downloaded it from “mixamo” by Adobe. Imported into Cinema 4D, converted to Obj sequence, and finally imported in Element 3D. Very important: remember that if you want to use 3d objects you must have Element 3D plugin! Regards Marco
Thanks a lot dear
Nice work!
Everything in the cart has been purchased today. One of them is yours. I don’t need this. I’d like a refund, please. Please, please.
Hello I’m sorry for this inconvenience but the refund requests are managed by Envato so you have to contact the Envato support team. Thank you
Hello I am planning to use this in my travel vlog where I do road trips and want to visualise my routes. But have a question before I purchase a license.
Can I use it in my videos (multiple) on my Youtube Channel with a Regular license?
Hello, if your videos regards the same travel you can use one regular license, but for for example, you can’t use the same license for travel vlog that you will do in the future. Thank you
Thank you for replying! I was planning to use it on multiple videos of multiple trips on one Youtube Channel. Is there any license I can purchase for that?
I suggest you to read this article: https://help.market.envato.com/hc/en-us/articles/115005597526-I-want-to-make-multiple-end-products-with-the-same-item-how-many-licenses-do-I-need-to-buy- and if you need more info about the license terms you should contact the Envato support team. Thank you
I have already checked that and could not find answer to my question. As I read there the license permits usage on one specific end product, in my case as you mentioned one travel.
As I do regular road trips to create content for Youtube I needed something which I could use on multiple videos on my channel.
I understand the regular license does not permits it, but it would be great if there was a license which covered it like some other AE/PremierPro tools here.
The product is an excellent tool for travel vloggers such a license would increase sales and usability.
I don’t know which are these AE/premiere tools that allow to use them unlimited times, maybe you’re talking about the add-ons category, but unfortunately this product includes a project file and for envato it can just be covered by a regular or extended license. Well, in my opinion Envato should give more license options to the author of the templates, because there are some situations where the usage of a template for a single end product is correct (eg. a Logo Reveal template) and where it is absolutely senseless. For example if I purchase a transition pack spending more than 60 dollars and I just want to use one transition, should I purchase it again if I want to use the same transition for another video?... Ok, as you can read in the article that I sent you, there is this sentence: “You can use a single license to make a series of end products (eg TV series, webisodes, or a magazine with monthly editions). To be considered a series, all things in the series (eg episode, edition) must be connected, and be released within 1 year of the first installment. There is also a maximum of 52 episodes or editions within the series.” So in you case you could consider your vLogs like a series because they are connected, so in my opinion you are free to create up to 52 episodes in one year and just purchase a new license the next year
I agree with you I am going to contact Envato Support to make sure if my vlog counts as single product as long as I create travel videos.
I was talking about https://videohive.net/item/youtube-essential-library-only-mogrt-for-premiere/21655955 which has regular license option but in description they have described it can be used by one client in one channel.
Ok please let me know
license is incorrect or this license is not assigned to you, please contact support!
www.marco-belli.com/faq
Hi Marco,
I’m on AE 22.4.0 Mac, and the “Map Route Generator V4” panel is opening up completely blank. When I opened the HD version of the project, I did get an alert that AE needed to convert the project from a Windows 10 version. I need to get this plugin to function within the next two hours, if possible. Thanks!
Theo
Hello please contact me on marcobelli1981@gmail.com thank you
Hi, does this work with google earth studio?
Hello no it doesn’t