146 comments found.
Nice work, how do i get the shiny reflective gray on the bottom of text/logo?
Hi,
Thanks for purchasing my product.
I think you have to relink the environment texture which seems to be missing.
If that still not works just sent me a screen shot of the problem so I can help you with it.
Lenerway@gmail.com
Sorry for the late response.
Sending you a mail now.
Ayuda, dice que el archivo de proyecto que intento abrir no existe, tengo element v2.2
Por favor use ‘ Open > file ‘ para abrir el proyecto.
no abra haciendo doble clic en él.
por favor envíeme un correo electrónico si necesita más ayuda.
Will Element 3D v2.2 work with this?
Yes sure. Please sent me a mail if you need any help.
Nice work lenerway 
good luck
Thank you BROTHERSAUDIO.
Excellent work! Good luck for your greet sales my friends! 
Thanks a lot drev0.
do you provide customize?
Hi candymanempire !
Thanks for purshasing my product.
Yes we do provide customization.
Please sent me a mail from my profile page.
or lenerway@gmail.com
Best regards.
super power!
Thank you romanmarvel .
I would like a referral to the video tutorial. That’s why I purchased. Can you assist, please?
Hi !
Thanks for purchasing this product.
There is a tutorial file inside the zip you download after the pruchase.
Can you please be more specific if there is anything else you need so I can help you?
You can also mail me lenerway@gmail.com
Best regards.
I need to apologize. My download was corrupted and I didn’t get all of the files. Once I re-downloaded I did get the files and the written information on the projects.
No problem.
I hope you are happy with the product.
Best regards.
Hello! Great job. You have a wonderful and professional portfolio! I wish you big sales! By the way, I’m looking for cooperation with the authors of VideoHive. If you want, you can use my music (with a watermark) in your videos. Just choose what you like. In turn, I will place a link to your work on my page (my page already has an example). If you have any questions or suggestions, just let me know . Good mood and good luck!
Fantastic seller! Highly recommended! Awesome work and superb support! You are in save hand here! Great experience! Thanks again! Looking forward to more great work!
Thanks for your comment.
It was great to work with you.
Hello there, I was wondering if I can overlay my video on the letters (or shape) instead of the 4 options shown in the video?
Hi !
Yes you can if thats what you need.
Let me know if you need any help.
Interesting!! stylish, fashionable and high quality !!! I liked it, I wish lots of sales !!
Thank you UraGranD.
Hia,
I bought the file, i would like to use the bulb version. but the bulbes are not on the correct place. it looks all strange with our logo. could u help out trough a skype call or something.
Hi Meceda ,
Please mail me your skype from my profile page so I can help you.
do you provide customize item? for this Project
Hi ,
Please send me a mail from my profile page.
Thank you.
Hi! i have a problem, The BG disappears completely in the second 8 ” do you know why? please urgent
Hi Arteriaworks !
Thanks for purchasing my product.
Can you please send me a screenshot of the problem.
Please mail me from my profile page.
hi … i have 3D elements but i cant open the project!!!! ( doesn’t exist )
Excellent work!!!! In my project not appear the second letter plastic… you understanme? The first layer is common text with bulb, for example, the second layer in the presentation is similar to plastic… in your presentation…
Hi MGandolfo,
Thanks for purchasing my product and happy to hear you liked it a lot.
Can you please sent me a screenshot of the problem by mail from my profile page.
I did not understand what the problem is.
Waiting for your mail so i can help you as soon as possible.
Best regards.
thanks… i cant attach file in this page….
Please sent the mail with attachment to lenerway@gmail.com.
pre-sales question, Does the element 3d plugins is free?
Hi UCodeX ,
No its not.
Here are the details.
Best regards.
Hello ! I just purchased LED logo, it’s great! Good pluging! When I open a project, basically the size of the bulb is too large! How can I fix this problem? Can you give a User’s Guide? Best Regards.
Hi blastwin!
Thanks for purchasing my product.
Please follow the video tutorial included.
You can send me a mail if you still have any problem.
Please mail me from my profile page.
Best regards.
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