87 comments found.
is this compatible with the new update of Motion Bro 5? I HAVE AN ERROR MESSAGE SAYING: “Complied Code”, please advise!
Hi! The project is compatible with Motion Bro 5. Preset packages for Motion Bro 3 are not compatible with Motion Bro 5. To continue using the previously purchased preset package, please download it again from your Videohive. If the error remains, please write to 3umaleto@googlemail.com
Hi there,
I’m unable to activate the product after the Motion Bro 4 update. It refuses to take the license code. What is that?
Hi! It looks like there are some problems with the API from Envato. We have added a workaround on the server. Please try entering your purchase code again. I apologize for these inconveniences.
Is there a mbr version for Motion Bro 4?
Hello, the projects are under review by the reviewers, as soon as they are accepted, a notification will be sent to the mail
Okay, thanks. Are there new elements in the update, or is it just updated to be compatible with Motion Bro 4?
The update did not add new elements
Hey! I tried to update the LAVA version and made a mistake by deleting the previous version … I thought everything would be simple … No matter how I tried, I could not get it to work correctly. Now the “Motion Bro” extension does not see anything, the pictures are gone and everything that I installed is not displayed.
I wanted to reinstall everything again, but I don’t know exactly how. I’m completely confused, I don’t know where to start, I didn’t find exact instructions … I thought everything would be simple … All my attempts only make everything worse. I’m sorry, please help
I was mistaken due to the fact that I thought I was doing something wrong and that the LAVA update would be the same as a promotional video – I did not see the new BG and the names and thought that I had to replace it with a new update and. I want a package like in your advertisement. What needs to be done for this?
How to update to have new names and new backgrounds, etc.
Hi! Try to load the project again and specify the path for the folder, also click on the Refresh Package List button.
I want a package like in your promotional video. what should I do for this?
with this video you misled me. Are you selling a LAVA package like in this video? Does the released update match your video ad?
I want exactly the same LAVA package as in your promotional video. Do you have it or not?
I solved the problem by 50%, I run After Effects as an administrator, turn off the purchase code request window and you can work, but the program continues to ask you to enter the purchase code. Any advice to fix this problem? And yes, the package has been updated to version 3. It was very difficult and I almost turned gray in 2 days. I still have to work and fix everything. I’m working on it. thanks for all
Hello
Lava 3.0 keeps asking for license info
I follow the instructions, but once I input the license, a message flashes that I need to purchase a new license.
Hello! To solve your problem, could you please record the screen and send the video to 3umaleto@googlemail.com. We need to understand why this is happening, so we need to know what OS you have, the after effects version and the Motion Bro version.
Hello, i bought Lava by mistake, i was supposed to buy gravity. Is there anyways you could change my license to gravity please?
You need to contact support envato to address this question, under the rules of Infatuator can’t deal with the return of the projects or the exchange of licenses https://help.market.envato.com/hc/en-us
What’s new in the last update?
small changes in the documentation, the project itself has not changed
May I have the link to download the circularStd-black font? It is missing in my project and no link is available in the help file.
Thank you for such a fast response. I was able to download it however, I still get a message that CircularStd-Black, CircularStd-Medium fonts are unresolvable. How can I remove this message?
Just download these fonts and install them. But to be honest, I don’t recall that we used them in this project.
After the After Effect update It says CRACKED.
Hi! write to the post office, we’ll try to solve your problem as soon as possible.
just purchased it, i have a desktop and a macbook can i use it on both devices?
Hi, One license is valid on one computer
Hi, I bought the pack. I want to know the license requirements. Is this product for singke use only ?? I want to use on unlimited number of end products please guide me on this.
What is this mean that use on only one end product?? The whole pack is just for on end product ??
I am looking for a pack that can be uses on multiple number of clients
Write me an email and I will tell you 3umaleto@googlemail.com
looks EXCELLENT!
Excuse my ignorance but, how can I resize any of the assets for different screens/apps?
Just change the resolution in the song settings
I’m not sure if I understand this. Can you give me some more info?
Oh, I’m sorry for the typo=) You need to change the resolution of the “composition”, if there is any problem, please email me 3umaleto@googlemail.com
Love this pack! Can we purchase it once and use varied presets on multiple videos for a YouTube channel? Thanks in advance, we are really interested!
Yes! You can do this
Hi Can we have a loop with your product ? It seems to be limited just for 10 seconds
Hi, In fact, it is 15 seconds, the loop on the backgrounds unfortunately can not be done, if only through transparency to show again and again, but it is not known whether you will be satisfied with the quality.
Cool work! Good luck 
I’m in love with this, defo in my next buy list, I wanna to know before i buy this plz , is this right to left too ?
Hi! What does right to left mean? I don’t quite understand =)
Hello, trying to install the V3 LAVA DEF.list file with the latest MotionBro extension does nothing. V3 will not install, V2 does without a problem. The installer wants to be pointed to the specific .list files… can you help please? thanks you!
Now all motion bro packages are installed a little differently, easier. You need to specify the folder in the path, not the List file. Watch the video lesson, the link is in the zip, if you have any questions, please write 3umaleto@googlemail.com
Sorry but that is not the case. The instruction clearly says select the .list file. Just pointing to the path is not accepted and does not work
Hi.
When I installed the v3 update using the DEF.list file, the updated version did not show in After Effects.
Now all motion bro packages are installed a little differently, easier. You need to specify the folder in the path, not the List file
If this doesn’t work please email us 3umaleto@googlemail.com
