276 comments found.
THE INSTALLATION GUIDELINE DOESN’T SAY WHERE TO FIND THE “GET PURCHASE CODE BUTTON” . I TRIED IMPORTING FROM MOTION FACTORY BUT THAT DOES NOTHING . WHERE IS THE PURCHASE CODE BUTTON?
Hi Ridzler. Create Pack is not supported by Motion Factory. You need to use MotionBro 3. Already sent you an email.
How to install on Windows ? instruction is in mac os only
Hi ridzler,
Installation method is the same for Windows and Mac. Just follow Userguide.pdf If you need further help, send me an email: support@alohafx.net
Need to know the motion bro extension preset given in this create pack . I have seen similar graphic preset in motion bro extension. I am still confused if both are same or different.
Hi khani26, This is the Create Pack and it is compatible with MotionBro3, MotionBro has several packs from different authors. Some have templates in the same categories, but none is as complete as the Create Pack. If you have more questions, please email me: support@alohafx.net
adobe after effects 2020 work in pack
Hi, qbovinod5111. Yeah ! Works perfectly on CC2020 !
DO you know when will you have a Premiere Pro version available?
Hi JenniHamilton, If God helps in June. 
hey wg=hen i add the purchse code it says “thank you” and then a window pops that says “cracked” and it dosent work, please help
Hi shiran_ag,
It looks like you’re using an outdated version of MotionBro. For everything to run perfectly, you need to download the latest version of the Create Pack here at Envato and also need to update your MotionBro to version 3. The latest version of the Create Pack has all the download links and a video tutorial for installing MotionBro 3 on UserGuide.
If you need more help, please email me at support@alohafx.net and I will be happy to help.
Hello, I downloaded this item, when I has the LIST file nothing happens, the packed doesnt show up. I have other packs and followed the same method. the LIST file is 1kb?
Hi 3LightMedia,
Are you using MotionBro 3? Please send me an email to: support@alohafx.net and I will be happy to help you with anything you need.
Thank you, I have just emailed you.
Hi 3LightMedia,
I already checked your screenshot and send 2 emails with detailed information. You are using the old version of MotionBro. The Create Pack requires MotionBro version 3.
Hi I’m not getting the window requesting my purchase code. I sent an email directly to you at support… Would like to get to work right away as I purchased it for a project I’m working on at the moment.
I got your email. Glad to know is already working. Count on me.
hey the mobile 001 pack at around the 6 second mark: The photo and hand motions are off so the photo looks like it’s floating around inside the phone. Is there a quick fix for this? thanks!
video: https://i.gyazo.com/1443b3593c67f1be7c67389c01e5579c.mp4
Hi imspeedygonzalez,
Can you please send me an email at: support@alohafx.net I need to know how you replace the Screen Content.
You need to replace the image / video in “SCREEN CONTENT MOBILE” Comp.
If you put the new content inside this Comp, there is no way that there will be any displacement.
Please send me an email at: support@alohafx.net and I will help you with whatever you need.
I can write a review and even create a walk-through video in Urdu language?
Hi Tpqeer1, Please send me an email at: support@alohafx.net
Thanks
Hi there, i just purchase this pack, it’s awesome! One more thing, where can i get the font list? Because i get an expression error when i apply some items.
Thank you
Oh, and how to change the font color? I can’t change them in character bar
Hi, i found it, thanks
Hi can i ask, are the fonts included in the package?
Hi vsctan7,
All fonts used in the Pack are Adobe Fonts, that is: They will automatically install and synchronize with your Adobe account.
Hi …. Where Can I find help about resize a Background … I can´t
Hi JoakFlores.
At the time of import, the Background / template fits the size of the composition automatically. Just define the size of your Composition before starting to work on it, and when importing everything will be automated.
Sorry…. I can … Thanks
Great !!!
This doesn’t work. I’ve followed these steps and it won’t install I can’t see why it’s not working.
Hi Linoormohamed.
Please send email to support@alohafx.net and I’ll guide you.
Thanks, I just sent you an email
We already solved it, right? Did you like the support?
Thanks AlohaFX for showing me how to do it. turns out I had the wrong version of Motion Pro.
I can’t find the “device” files
Hi Life770, please check user guide instructions to download additional Images. or send email to: support@alohafx.net
Hi, the package stopped working… I then uninstalled and re-installed it but it doesn’t work. The window that asks for purchase code doesnt appear
Hi Lufilmmaker, Can you please send me an email at: support@alohafx.net I’ll be glad to help you.
just tried to install the beta version and in wont work either.. really need to make this work. Im on a PC, latest adobe version. Please help me
Please send me email, support@alohafx.net
So after getting all the required files, when I click the “Create Pack 1.1” to install the Preset through Motion Bro I am not promoted with the “Please check your purchase code:” window. My Motion Bro version is 2.3.4 and I’ve now tried it in After Effects 2019 and 2020. Need assistance asap, thanks.
Hi Jarelantoine.
As stated in the User Guide. Creating package now requires MotionBro 3.0, you can download it here. https://motionbro.net/updates/If you need more help, please email me at: support@alohafx.net
Hello update to motion bro 3.0.2 and my purchase code does not work. I get this message “This is new version of the panel. If you have not installed the latest version of the pack, we recommend updating it. For this pack you need to verife your purchase code Please check Your Purchase Code for the pack: CreatePackv1 .0 ” I download the catch from my panel and it tells me that it is not valid. I need help.
Hi Javier, motionBro 3.0 is still in Beta Test. The Create Pack runs perfectly until version 2.3.4. We are preparing an update to work with version 3.0 Beta and will be available soon.
when I pay for something I spect to work right away and this is not….very irritating
Hi Andres.
I’m here to help you! please send an email to support@alohafx.net
how do I install the extension ?
Everything’s working fine after my support?
Got support and it work fin
I did not get the HST file and the ZXP file could you please help me out i have to use in after affects. I have the motion bro extension but i cant use the recent pack
Hi Andres. I’m here to help you! please send an email to support@alohafx.net
