146 comments found.
Great project! I’m really interested in buying it but I currently don’t have the Elements 3D plugin. I’m willing to purchase the plugin but I’m not sure if I’ll need the “pro shaders” plugin too? I’m assuming no, but I’d like to verify that since I’d get a discount if I bundle them together (at the time of purchase).
Also, do you think “pro shaders” is something that may be used often with other Element 3D projects (with AE templates on videohive)? Just curious.
Please let me know. Thanks.
Dear John,
I am glad you liked my project.
The pro shaders is not used so much in the projects that are sold here on videohive but there are some that use it.
I don’t prefer to use them because I like to make my own as I did in this project.
Each project that is sold and make use of these shaders has to point out that “pro shaders” are used in the projects.
Please look at the description of the product before buying.
Take the time and look at these projects so you can make a better choise to buy it or not.
Please don’t hesitate to ask me anything if you have any problems John.
Regards.
thanks for the info, very helpful!
You are always welcome John.
Outstanding project! Wish You many sales!
Thank you for your nice comment and your best wishes nugas.
I wish you the best.
Awesome work man..! wish to reach sales count more than 1000..
Thank you for your comment and nice wish 3djagan.
Glad you liked it.
Hi man, you´ve made a great job on this. I had a problem, cause i dont have 3d elemnt on my mac, so my question is: If i send you my logo, can you render the file and send me back? and how much this will cost me? I would like to use this tomorrow, do you have time for this?
Thank you!
Hi ALVAROCARVALHO,
Thanks for your nice comment.
Please mail me from my profile page so can help you as soon as possible.
Best regards.
Indeed a nice work!
Thank you SotosBakas.
Really good work, the best 3D i have ever seen. I have buy that but i have not seen that element 3d is required :/
and when i open it there there stands, Project file … doesnt exist
Hi DrArmani,
Thanks for your nice comment.
I am glad you liked my project.
Please sent me a mail from my profile page if you need any help.
Best regards.
Great job mate! Text version looks just awesome, I’m pretty sure that’s the biggest part of this project’s success 
Thank you DoubleX.
I am glad you liked it.
My favorite is the bulb version but yes the text version is cool.
I’m interested in your design. Before buying it can you please tell me your pc configuration?
Is there a way to get this project with the Element 3D pre rendered. I do not have Element 3D but would still like to purchase this project. Please Help!
Dear jrome42,
Prerendered files made with Element 3D are not allowed on videohive.
Please mail me so I can help you with it.
I think you should be more forthcoming about the Raytrace issue. You do not mention it on the purchase page.
Hi thanks for purchasing my product.
This product does not use any raytracing.
I will mail you to help you figure it out.
Best regards.
YOU ARE SO RIGHT! My apologies! And thank you so much for the video tutorial to teach me how to do it correctly! Not many people would focus so much attention on one purchase but you did and that says a lot about your customer service which I GREATLY appreciate!
Thanks again Lo_bpostg.
It was nice to work with you and I am happy everything is fine.
Hi, nice template but yet to get it working with my eps or ai logo. Is there a video help file anywhere?
Thank you for purchasing by product businessdata.
Please sent me a mail from my profile page so I can give you the support you need.
Best regards.
I need a tutorial please I can´t change the logo I did my logo in Ai then import it into AE but I can´t follow the steps.
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so cuold you help me please
Hi ELAJUSTADOR,
Thanks for purchasing my product.
Can you please mail me from my profile page.
ok. thank you.
I like so much, is the best envato proyect.
Thank you for your nice comment ELAJUSTADOR.
Top notch 
Thank you delgibbons.
WOW! lenerway, you are setting the bar here for a number of reasons. 1. Your quality and creativity are astonishing. 2. Your speed in reply for help was blazing. 3. Your directions in the reply was perfect.
You helped me understand what to do in seconds. You my friend are an asset to this site and production in general.
Cheers,
Speedy
Well this is a very nice comment!
These little things mean a lot to me.
I am glad you are happy with my product.
Trying to stay creative and unique.
Big thanks for this nice comment maxspeedstudios.
Best regards.
Very nice project!
Thank you NoLimitsFX.
I am having trouble with the download. THis looks awesome but the download file comes back empty. Please help.
Thanks for the purchase ronkennedy1983 and I am glad you liked it.
I will check it in a minute.
Can you please mail me.
Best regards.
Hi again ronkennedy1983.
Just downloaded and checked the project.
No problem with it.
Just try to download it again and pay attention that the file is only 740kb so it will be downloaded super fast.
Please mail me if you still have problems with the download process.
Which plugins do I need to render this properly? I am sorry that I am such a problem, but I am not very savvy when it comes to this stuff.
Please don’t hesitate to ask anything.
Only Element 3D is required for this project.
Where do I find that?
Once I buy this all I have to do is just edit text in AE right? Once again Im sorry.
Please mail me from my profile page it’s getting messy here.
I will help you.You don’t have to be sorry,it’s normal.
Thanks for you understanding.
I just wanted to say thanks for the support. This product is excellent.
Thank you ronkennedy1983.
I have sent you a few mails Ron.
Check junk.
Excellent Work…!
Thank you FedericoEdoardo.
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