978 comments found.
Sent a message to no reply. This plugin doesnt work on Premiere Pro. Is there an update?
Hello, we did have replied to you. Please check your spam folder for 14 of August. Let me know if there’s nothing. We will duplicate the email.
Hi, I recently bought a Mac and would like to use this on here. How do I get the Mac version please? thank you
Hello, please write us down via profile page https://videohive.net/user/replayer
Hi, I wrote you via that link a couple of weeks ago and nobody has replied to me sorry. Should I write again or?
Hi, please check your spam folder at the same day. Or just write us again. Seems you didn’t get our reply.
Am on new Laptop, downloaded freshly, menu entry shows, but does not open anything. Old Pop3 mails not accessible.
Why don’t you provide the “fixed” version here on videohive and get rid of all individuals asking you personally for the download? Being mobile and waiting for a 1.5GB download only to find out it is not working is a hassle…
No really seamless yet…
Thanks for making the update public!
Hi, can you help me to get the updated version for Premiere Pro 23?
Hello, we have never reached any email from you so please do not hesitate to write us down via profile page https://videohive.net/user/replayer
I sent you a email, but I downloaded this on my mac m1 laptop. I tried to install it and it doesn’t show up in my premiere pro app. can you help me? Thanks
Hello, we have already replied to you several hours ago. Please check your inbox and spam folder also 
I´ve just installed a new adobe package on a new PC. After installing transitions I get a message: “You have reached the maximum of activations for this license”. What should I do?
We’ve just replied to you. No worries 
Same problem here, M1, i have installed the latest Version it does not work. And its not possible do deactivate the license key to use it on an another machine (activate again).
Hello! There is a new updated version for PPro 2023. Please send us a message via profile page https://videohive.net/user/replayer so we can provide you a new version.
Sorry I need help with premiere pro 2023
Hello, please check your inbox now.
I purchased the package two weeks ago, but so far it has not worked for me. Please send me how to use it
Hi! Comments section is designed for pre-sale questions only, we don’t provide any support in the comments. Please send your message via profile page https://videohive.net/user/replayer
-
I sent you a message, please reply
seamless transition tab in extensions does not work. How to fix it?
Hello, we have just replied to you 
I have the same issue as afc_dmc. I downloaded and installed the latest version on 8th March 2023, but even when I try to run the extension in Adobe Premiere Pro 2023 23.4.0 (Build 56), the window doesn’t open.
Hello! There is new updated version for PPro 2023. Please send us a message via profile page https://videohive.net/user/replayer so we can provide you a new version.
I had somet trouble with installing the plugin. I wrote the author via the support channel and got a fix straight away! It now works!!!
Please improve the installation process and the instructions manual.
Like many people in this comment section, I followed the “installation steps” (that is the two sentences in a PDF file: extracting the downloaded file and then clicking on the .exe file for installation).
After that, you are left on your own to figure out how to use that product. Clicking in PP on Windows > Extensions > Seamless Transitions does not work. Nothing happens. Why not explain how to use your product? Is it better to receive hundreds of similar support emails ?
I’m lost…
Problem solved: new installation executable was sent by author, which worked correctly (Windows 11, Adobe PP CC). Clicking on Windows > Extensions > Seamless Transitions now launches the plugin which applies seamlessly to the project. Many thanks to author for the fast email reply 
Hello. Is there any more documentation about the plugin for the transitions? I am used to transition packs for after effects, that come bundled with a gallery plugin, does this have anything similar?
Hi! A detailed manual is included with the project. 27K sales should be a good sign too 
Maybe you can give answer why your plugin doesnt work and how to solve it and not to write “Comments section is designed for pre-sale questions only.” to every comment. Your email response time is… at the latest within 72 hours, excluding weekends. So I will be waiting 4 days to starting working on a project.
No, you won’t be waiting for 72 hours, and we do reply to emails on weekends. But comment’s section actually is not designed for support inquiries, and we don’t provide any support here. Your email has been received, so no need to worry, we will reply today 
Ok, thank you. I was worried that you dont reply on weekends.
Hi, I emailed and have never got a reply. pretty eager to use the software again so please could you get back to me? Thanks
Hi, we got your mail and we replied to you in 30 minutes after receiving your letter. Please check spam folders. You can email us again just to solve that issue one more time.
Sorry could you tell me the email its coming from, or reply again? I can’t see it on email
Hello, we replied to you again so please check your inbox 
Hello, I installed the seamless transition pack…but it doesn’t open up on premiere pro…please advise.
Hello. We’ve never received any emails from you, so please don’t hesitate to send your message if you’re having any issues (please use this form https://videohive.net/user/replayer to email us)
I bought Seamless T and installed it with the exe but can’t get the extension panel to open. I see Seamless Transitions in my list of extensions but clicking it does nothing. I am using Premiere Pro in windows 10.
Hello! Comments section is designed for pre-sale questions only. Please send your message via profile page https://videohive.net/user/replayer
Hi guys, manuals could be a bit better, cause I installed plugin for Pr but I can’t find in Pr Semeless transition folder ( I can only see that extension ” Seamless Transitions ” is active )
- I found manuals deep inside the folders, installation is ok but I guess if you will show on front page video how to make it work then you will have less trouble in the future with comments like my one .
Cheers
Hello! Comments section is designed for pre-sale questions only. Please send your message via profile page https://videohive.net/user/replayer
I bough this, installed it with the exe but can’t get the extension panel to open. I see Seamless Transitions in my list of extensions but clicking it does nothing. I found a thing online about entering a registry string to allow unsigned extensions but don’t think that is the issue as it did not help.
Hello. We already replied to you via email.