753 comments found.
I can’t not change the “font type” and “font color” in some elements. I’d like to ask solution for this problem. plz tell me the customer support address or something else. thx.
Hello , please share some screenshot from the issue here so we can help you , also you can contact us by visiting http://help.pixflow.net
Hi. Here’s a screenshot for the problem.
https://imgur.com/a/e90q8sbI’m using Typoking PR CC2019 importing data by “Motion Factory” from my desktop.
Using Elements: Minimal Titles VII-20
What I want to do: Change the font of Source Text (default font to Flood Std)
Problem occured: the font was only partially changed. for instance, Four-letter word “FREE” of “FR” was not changed, “EE” was changed correctly.
My PC specification: Adobe Premirepro: version 14.3.1 (Build 45) English version OS: Windows 10 Professional 64bit CPU: Intel Xeon E5 1620 v2 3.7Ghz GPU: NVIDIA Quadro K2000 Momory: DDR3 16GB
Would u give me some solution for this?
Hello , sorry for late answer , please take a look at https://streamable.com/7in0qe and follow the steps to see if it helps or not
thx, I just tried it. Minimal Title VI-20 same as your instruction video is successful (change the fonts & the color available). However, Minimal Titles VII-20 is not successful. Fonts in Source Text (Main) can not be changed (partially changed). Source Text (Sub) and font color can be changed. Here’s my screen capture and check it. Plz give me another alternative solution.
https://streamable.com/gquocuHello
Sorry for late answer
Please download the new MOGRT from https://we.tl/t-DQqw4oxQdw and then check https://prnt.sc/um6izd
thx for new MORGT file.
I just tried and It went well (rendering, encoding, movie, everything OK)
Thx for your kindly support.
Thanks for letting us know , hope everything goes well there
Website with download is offline. Whats wrong?
This page is currently unavailable
Hi there, There is an issue on our server.It will be fixed in the next 2 hours or 3 hours.Thanks for your patience.
The website with “Motion Factory Toolkit” does not work. I can’t download anything. i want my money back immediately
Thanks for letting us know , the issue will be resolved in next 5 hours
Hello, I recently purchasedyour Typoking product. I’m curious is there a function to sync the kinectic typography templates with an existing audio/voiceover recording? I’ve seen this done before, but want to know if you have any information or articles on how to do this? Thanks.
Hello , thanks for contacting us
unfortunately our package does not offer any tools for that purpose but as it’s an asset and not a tools
Is there a license where I can use this in multiple projects? or is it only 1 project per purchase?
Hi there,you need to purchase a package for each brand or each company which you are working with not for each project.
Hi, I updated Adobe Premier form version 14.1. to 14.3. and now, whenever i want to put more then I item into project Premier just crash every time. Im using Motion factory 3.2.8. Please help me out.
Hi there,please contact us on http://help.pixflow.net to check the issue.
Hi i’ve just bought it. Motion Factory classic refuses to install itself saying an existing version is already there… So i’ve cleaned my system out of the “corona virus free pack and still no luck…
Ok i reinstalled Motion Factory newer version and reinstalled the medical pack to see if everything is up and running. It is. Then i uncompressed the typoking.mfg file and tried to import it. Again. Zero effect. It’s not working at the moment… See for yourself in this short screen capture https://www.dropbox.com/s/wt539va1wrkkv2y/bug_typoking.mp4?dl=0 My after effect version is 2020.
and yes, i have uninstalled it using everything know to humans…BCU, IO Unistaller pro etc…even with nothing closely related to Motion Factory, it does NOT install pretending there another version present…:(
Hello , sorry to hear about your experience , actually mfg file is for Motion Factory Classic so please contact us by visiting http://help.pixflow.net so we can help you installing Motion Factory Classic so you can use MFG file there
Useless, does not work.
Hello , would you mind describe a little more ?
It does not install and says I already have it, which I don’t. I left a support ticket but nobody has replied.
Hello , we’ve already contacted you in our help center so please be in touch with us there
is is working for adobe premier 2020 and haw to install it please
Hello , yes it does , please take a look at https://help.pixflow.net/portal/en/kb/articles/motion-factory-how-to-install-typoking-3-2-2020
I wish on Premiere Pro, we can extend the duration. All the .mogrt files last for like 2 seconds on the screen before disappearing 
They basically not usable this way.
https://streamable.com/fiyea3Hi there, Please try this way for changing the duration in PR, we don’t have time remapping in PR because it’s easy to pasue in the middle as much as you want. All you need to do is pressing the C on your keyboard and cut the part that you want to pause from the the clip in sepuence panel and copy it as much as you want.
Hello – I just downloaded an update and see some missing files. The Sport folder is missing both files for Sport – 06 and 09 and the mp4’s for 07, 08, and 10. The Vintage I folder is missing the mp4 files. Minimal Titles III – 05 has an inconsisent back ground color from the rest. It’s grey and all the others in the folder are blue. There may be more, but these are what I’ve noticed so far. I took what I could from the old version to correct Vintage I and Minimal Titles III, but still need the Sport files since ther are some new ones in there, unless that’s a mistake. Anyway, after you make the corrections, including anything I missed, let us know so I can get the corrected version. Thanks again. Great product!!
Hello , thank you very much for reporting those missing items , we will take care of them as soon as possible
This does not work. Latest Motion Factory panel installed, can’t import your .mfg file any of the ways described. your site is out of date and shows the wrong panel from a previous version of AE. Wasted an hour of my time so far trying to get this installed on both PP and AE with no success.
Hello , to use MFG files you need to use Motion Factory classic from http://pixflow.net/download/motion-factory-classic , after that you can find Motion Factory Classic in AE which you can import MFG file into it , latest Motion Factory should be used for PR version of TypoKing
It doesn’t work on Premier Pro 2020. I cannot see anything when I insert any item in the timeline, and when I try to pick up a color, PP craches
Hello , sorry to hear about that , would you mind use essential graphic panel to import our MOGRT files to see if the issue persists or not ?
It doesn’t. Premier Pro doesn’t report any error when I use the essential graphic panel to import the mogrt files, but when I look for it, it doesn’t appear in the list of the assets.
Please take a look at https://help.pixflow.net/portal/en/kb/articles/how-to-install-typoking-pack-in-adobe-premiere to see how you can add our MOGRTs in essential graphic panel
Hi, I would like to use Typoking in PR with Motion factory, but it is impossible to instal it. I am searching for hours a solution, it seems there is no solution ?
Hello
if you are going to install it in AE please take a look at https://help.pixflow.net/portal/en/kb/articles/motion-factory-classic-type-builder-introduction-installation
if you are going to install it in PR please take a look at https://help.pixflow.net/portal/en/kb/articles/motion-factory-how-to-install-typoking-3-2-2020
for further question please contact us by visiting http://help.pixflow.net
Hi, thanks for your answer but I can’t instal Motion Factory himself for PR.
Hi there, Please contact us by visiting http://help.pixflow.net to help you.
OK, I going there.
Thanks , hope we can help you there as soon as possible
Is there a proper, up-to-date tutorial on how to set this thing up and use it?
“1- Please copy Typoking folder and paste in in path below:
C:\Users\"your usernamne"\AppData\Roaming\Adobe\Common\Essential Graphics"I don’t have “Essential Graphics” folder.
Hello
if you are going to install it in AE please take a look at https://help.pixflow.net/portal/en/kb/articles/motion-factory-classic-type-builder-introduction-installation
if you are going to install it in PR please take a look at https://help.pixflow.net/portal/en/kb/articles/motion-factory-how-to-install-typoking-3-2-2020
for further question please contact us by visiting http://help.pixflow.net
Hello, I am using after effects cc2018. I installed motion factory. My text does not resize. Can you help me please. Thanks
Hello , would you mind describe a little more , some screnshots plus item name will be very helpful
I buy it few minute ago.. nothing is working properly i can’t waste more time i’m on a tight deadline… i request a refund for both the typoking and the Infinity Graphic Pack
Hello , please contact us by visiting http://help.pixflow.net and if we were not able to help you we will proceed your refund request.
Hello, I want to be refund as i needed something fast and now the gig is over i’m not going to use it as i coudn’t install the typoking and the graphic pack
The tool look perfect but the installation, etc is chaotic.
Sorry to hear about that , please submit your request by visiting https://videohive.net/refund_requests/new
please i purshased for regular licence and i cannot setup or install the prodoct to my macbook and i use adobe after effect cc 2017 and need help
Hello , thanks for contacting us , please consider to update your AE to 2018 version as least and then try again
Hi! The .MOGRT files don’t seem to work in the new Premiere Pro. I can see the previews correctly in the Motion Factory panel but upon dragging any title to the timeline they come out completely blank, no text no animation no editing option
Is a new update coming out?
Hi there,please navigate to the file >> new >> sequence. then drag and drop the item which you want.
Import button doesn’t exist on Motion Factory. I’m using the newest AE. I’ve searched for all sorts of explanations and NOTHING is working.
Please make sure you are using Motion Factory and not Motion Factory Classic http://motionfactory.io/download/ and then follow the instruction as mentioned in https://help.pixflow.net/portal/kb/articles/motion-factory-how-to-install-typoking-3-2-2020 , you can also use Motion Factory Classic too as described in https://help.pixflow.net/portal/kb/articles/motion-factory-classic-type-builder-introduction-installation
