412 comments found.

Forest42

Forest42 Purchased

Still the install instructions for Mac are woefully incomplete for PPRO. Are you guys just begging for bad reviews? I have sent in a ticket on your site, please respond asap. This is very unprofessional. The links you have provided on this thread to your website have very wrong information as well. Too many things to mention on how wrong they are.

Sorry to hear about that , we’ve faced a technical issue on our server therefore we were not able to find your ticket , we will answer you in next 24 hours for sure.

Forest42

Forest42 Purchased

Still Waiting. You can post the install path here. I am sure that would help you out as well.

Hello there , the installation path would be Windows:
C:\Users\”your username”\AppData\Roaming\Adobe\Common\Motion Graphics Templates
C:\Users\”your username”\AppData\Roaming\Adobe\Common\Essential Graphics

Mac:
user/”your name”/Library/Application Support/ Adobe/Common/Motion Graphics Templates
user/”your name”/Library/Application Support/ Adobe/Common/Essential Graphics

I installed the Fonts via the Link, but still most of the Fonts are missing..

Sorry to hear about that , please contact us by visiting http://pixflow.net/help so we can help you there

I too am having problems getting this to install in PPRO. Please provide detailed instructions.

Hello there , i’ve just followed the instruction on https://help.pixflow.net/hc/en-us/articles/360004188814 and it works , please check again and if it did not help please contact us by visting http://pixflow.net/help

I bought this add-on and Quantum HUD today. The Quantum HUD was easy to install and worked fine but not this. i was not even able to open after effects because of it. So i had to uninstall this addon to bring AE back to normal.

Thanks for letting us know , we’ve just contacted you so please be in touch with us in our help center so we can find a proper solution as soon as possible.

I really appreciate your help and support!!

Thanks for your compliment .

mik_99

mik_99 Purchased

I have installed everything following your instructions yet I still get the locks showing up in the AE Extension..

Hello there , Did you try to update Motion Factory first and then reinstall the package https://videohive.net/item/fx-particle-builder-fire-dust-smoke-particular-presets/14664200

mik_99

mik_99 Purchased

Your link is to the Particle builder? was that a mistake? I have re-installed the latest version from your site. with no success.. can you please send me the AE source file for: Minimal Titles I 05.

Hello there , sorry for wrong link , it was https://help.pixflow.net/hc/en-us/articles/360005153293-Motion-Factory-Unlock-locked-item-in-Motion-Factory , please contact us by visiting http://pixflow.net/ticket so we can help you with item you’ve mentioned

crammond

crammond Purchased

How can I unlock the full package? I try dragging the mfg file into the Motion Factory tab in AE and nothing happens? I’m on After Effects 2018 (latest version)

crammond

crammond Purchased

Also, how can I make the animation longer? Time remap is grayed out.

Hello there , please install the mfg package manually ( check http://prntscr.com/kpw61a )

About animation speed please take a look at https://help.pixflow.net/hc/en-us/articles/360005100974-Typoking-Change-the-animation-speed

In the sales page under “TypoKing Key Features” that says “Always the best” where can i get that effect?

it’s not and effect, it’s a custom made animated layers that is masked on the text, but you can find this item in typoking package

I’ve bought the package, but cannot find it. Could you help please?

Works in premiere CS6 ?

Sorry but it will only work fluently on Premier 2018 which support essential graphic options

Impossible to use. Difficult to get working. I highly recommend people don’t buy this. I’d demand a refund if it wasnt so hard to do.

Sorry to hear about that , we will be glad to hear about feedback if you contact us by visiting http://pixflow.net/ticket

Sound effects are now able to be embedded in each MOGRT file example: https://videohive.net/item/callouts-tool-kit-mogrt-files-for-premiere-pro/22094861?s_rank=1

would be cool to see your project one day get updated to automatically include sound effects when we drag mogrt file to timeline.

Thank you very much for your suggestions , surely we will consider it for our future updates.

Hi there,

I’m having difficulties getting Typoking to work in Premiere Pro CC 2018. I can sign in premiere with my pixflow account, but it is not working. So i wanna submit a ticket but I can’t login in your helpcenter with the same e-mail address and pw. I can’t get a new password cause the help center won’t resend a reset password mail. I does within premiere but with that pw I can’t login

Hope you can help.

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