121 comments found.
Crashing After Effects when i select the character
Hello what kind of pc are you using? Please send us your pc specs, AE version and screenshot of the AE message at hello@pictofarm.com and will be happy to help!
check your mailbox
Do have a medical mask included. I will be doing COVID-19 explainers
Hello yes we do have a medical mask.
Is it possible to CLONE a character and then Edit in new compositions WITHOUT orginal character chaning? If so, how? Thankx
Hello for further assistance please send us an email at hello@pictofarm.com
Hi, I’m having trouble editing my New character I did yesterday (I saved the project and opened it today), and I get this MSG BOX: In order to update character’s POSE, character needs to be in active composition! What’s up with this ? My composition is ACTIVE. How can I edit my character I had saved yesterday ? Thankx
Solved! I didn’t click on the BLUE BUTTON M_Accustomed_ under My Charaters.
Hi, I’m trying to BUILD a character, so I opened Framestory project and I got the white background in FullHD comp—> I ran the script (following the video tutorials) and when I CLICKED on the ACCUSTOMED character ONLY the head LOADS and it changes repeatedly. What happend to the BODY? The compositions where BODY should be are EMPTY. Help!!!
Ignore the MSG. NOW it WORKS! I uninstalled Adobe AE and Reinstalled in Englsih!! also restarted PC! Thankx 
looks PRETTY NICE!
Thank you!
Hi, Is there a background in the project of the rotating animated SUNSHINE RAYS as in the PROMO Vid? Thankx
Hello and thank you very much for your purchase! No there is not this background but is very good that you mentioned so we can include it in our next update.
Hello, try different ways and I can’t make the Character appear complete. Only the head appears. If you can do a more complete installation tutorial or send directly to the DRIVE site to install each folder.
Hello,
sorry but is not quite clear what is the request. Have you followed all the steps of the above mentioned guidance? Please for further assistance send us at hello@pictofarm.com a video preview of your actions from the beginning when you open the project file along with your version of AE. We will be happy to help!
Hi I followed Set Up intructions and I get this MSG: Could not execute script on line 7440. null is not an object. – I am using CC 2020 and have Windows 10 – Please help!
Hello and thank you for your purchase!
This happens most probably because you are running the script before the project file is totally open. It is necessary before you open the script wait until the project is fully loaded and the white background in the Preview window appears.
Please let us know if this ok!
For further assistance please send us a video preview at hello@pictofarm.com. Thank you!
Thank you! Great support!
Does the characters have backviews?
I just purchased buy each time i load character, only the head shows. Kindly assist.
Hello and thank you for your purchase!
No there is no backview. The only way to give this impression is manually add hair expansion in order to give a backview style.
For Windows it is necessary to:
1. run the kit from the same drive of AE. So please move all FrameStory assets to the same drive that After Effects is installed. If you run the kit from a different drive then most probably you will encounter this kind of missing parts of the character but you will still be able to use the rest of the content.
2. Use English International or English North America version language of AE.
Also please keep in mind that before you open the script wait until the project is fully loaded and the white background in the Preview window appears.
Please let us know if that helps!
If you need further assistance please contact us at hello@pictofarm.com. Thank you!
I have done all these, still NOT WORKING. I sent you an email already with screenshot.
BTW, I use ae cc 2020 Win10 home, 16g ram, 1T HD, nvidia gtx 1060, 2.9ghz processor
The script is cumbersome. Having to open ae file of more than 400mb before loading a script is something I do not understand.
Hello!
we never had this kind of comment so far. Have you run the script?
About your question please follow the steps of the Quick Start file. Yes that is the way to do it. Before you open the script wait until the project is fully loaded and the white background in the Preview window appears.
It is true that the project file is a bit heavy since it includes thousands of elements but still needs almost one minute to open depending on your PC specs.
That does not affect at all the perfomance because once it’s open it runs smoothly due to the Built in UI that makes workflow very straight forward and all of the elements (apart from characters and outfit) are coded generated.
Could you please send us a video preview of your actions at hello@pictofarm.com?
Thank you and we are here to help!
I have followed the steps. Still same. I sent you a mail
Hello again,
please keep the communication at the email so we can better assist you. We have already replied there asking for a video preview.. Thank you!
okay
Well done, all the best for your sales
Thank you!!
Install everything as the comments said and it gives me error everywhere. I’ve been trying to create a character for an hour. Only my head appears. I have WIN 10, Intel i7. I raise the session of the C. where I have AE 2019 installed. The first error that jumps is “Unable to execute script to line 0. After effects error. Can not run a script while a modal dialog is waiting for reponse. “Click ok, then I run the script, open the panel correctly, select the character and after waiting for a while only the head appears.
Hello and thank you very much for your purchase!
For Windows it is necessary to:
1. run the kit from the same drive of AE. So please move all FrameStory assets to the same drive that After Effects is installed. If you run the kit from a different drive then most probably you will encounter this kind of missing parts of the character but you will still be able to use the rest of the content.
2. Use English International or English North America version language of AE.
Also please keep in mind that before you open the script wait until the project is fully loaded and the white background in the Preview window appears.
The messages you are mentioning seem like an Adobe error. Unfortunately we can’t offer any insight or advice on Adobe errors but from our experience most possible is based on conflict of AE actions and not a bug that comes from the kit. In any case if you just delete everything and start over with a clean installation will fix similar issues.
Hope that helps!
For further assistance please send us a video preview at hello@pictofarm.com. Thank you!
Very cool Animation Toolkit and the music – good job! ♪♫
Thank you a lot!
It looks amazing!
Thank you!
Hi,
Is there some way that FrameStory Character Animation Toolkit with Built In UI could be made compatible with After Effects CS6?
Thank you
Hello, no the kit is not compatible with AE CS6.
I need help I bought the product But i can’t use it
after effects this project must be converted from version 15.0 windows 64 I am using version CC2020.
How will you help me?
Hello and thank you for your purchase!
this message seems like an Adobe error. Unfortunately we can’t offer any insight or advice on Adobe errors. Perhaps it would be helpful to open a discussion on the Adobe Support Community for better advice.
The kit works perfect with AE CC 2017,2018,2019,2020. Please send us a video preview of your actions to hello@pictofarm.com for further assistance.
In the meantime please keep in mind that:
- It is necessary to run the kit from the same drive of AE. So please move all FrameStory assets to the same drive that After Effects is installed.
- before you open the script please wait until the project is fully loaded and the white background in the Preview window appears.
I sent via email : hello@pictofarm.com
Hello! In a compographic how can I replace a character using the same animation? For example, I would like to replace Compographic 11 busines man with a worker or at least, to put hat 37 on his head. Thank you!
Hello!
Concerning design enquiries please send your request to hello@pictofarm.com so we can reply directly to your email.
Thank you!
Hello—
I was having problems using this plug in on a Windows machine. When I added new characters, I would sometimes get a disembodied head…sometimes not. I’ve tried fresh installs of AE, (all English language, US), as well as fresh downloads of the package.
AE resides on my primary HD…Framestory on another where Windows 10 is concerned.
I decided to try it on a Mac and it seemed to work fine: no bugs. But then I started trying to add or delete characters, (no more than three characters at a time for me), then was getting a “Unable to execute script at line 1812. JSON undefined,” error.
I also got this error working in Windows…but I admit that I got quite a bit further in my work on a Mac platform.
This has been a challenging plug-in to work with for me.
I have carefully watched all of the tutorials and am no stranger to AE or animation.
Thoughts? What I am doing wrong?
Hello and thank you very much for your purchase!
Windows: It is necessary to run the kit from the same drive of AE. So please move all FrameStory assets to the same drive that After Effects is installed. If you run the kit from a different drive then most probably you will encounter this kind of missing parts of the character but you will still be able to use the rest of the content.
Macs: It is always recommended – only to mac users – to use North America English and not International English because AE gives a better perfomance. From your comment it seems like you run the script before you open the project file (?) Please try these: “Before you open the script please wait until the project is fully loaded and the white background in the Preview window appears.”
Json error: When a json error comes up most possible is based on confict of AE actions and not a bug that comes from the kit. For example the above mentioned misuse can cause this kind of message or perhaps when you are trying to apply new pose without following the step by step actions as shown at the tutorials. In any case if you just delete everything and start over will fix similar issues.
FrameStory is bulit in a way that you won’t encounter bugs but still need to work around with certain Macs and Windows specs – as any kind of software.
Hope that helps!
For further assistance please send us your request at hello@pictofarm.com. Thank you!
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Aftereffects immediately crashes when I click on a character, please help
Windows 10 core i7 8700k 16gb Ram gtx1070
Hello and thank you for your purchase! Could you please specify how old is your pc? Please for further assistance do send us as a video preview of your actions before you select the character at hello@pictofarm.com. Thank you!
PROBLEM FIXED! I fixed the problem by moving all assets to the same SSD that After effects is installed. It doesn’t load characters from a different drive.
Now that it is working I would like to ask if you can change the character sizes i.e make them fat, skinny etc
Hello that’s great and glad to resolved the problem.
You can make it a bit thinner and you can make it look fat by using a fat shape face from the UI menu but you can not make the body fatter.
The character is built in a way that keeps antropomorphic body shape rather than the usual “spaghetti” arms and legs that most of the rigs are restricted and therefore this cannot be handled automatically in other shapes and cannot exceed the skin border.
Please for further assistance upon design enquiries send us an email at hello@pictofarm.com
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