337 comments found.
How do you re-use a scene?
For example, there is a specific title style that I would like to use for a 30 second ad. If I change this with the text I would like to use, I am only able to do this once. If I try again to use it for the next scene, any change I make affects the changes I already did.
So how do I re-use the same same scene to have different text?
I copied a scene and pasted it, gave it a new name and changed the text. This kind of worked.
Your tutorials need to be better. Spend 3 mins making an ad where you change the resolution and adjust the text as well as re-use a scene.
Hello , thanks for sharing your solution with other Envato users
Wow, awesome work.. 
Thank you.
Hi I have bought the Infinity Tool 4 hour a go and I did not got the 30% discount.
Hello , sorry to hear about that , actually price change may take some hours to be available in Envato market ,you can refund your license by contacting Envato team and purchase the item again.
1-) Social Page Only After Effects Work, Premiere Pro 2019 Not Work.
2-) Self Resizing Text Box Single line does not delete second line please look; https://i.ibb.co/Gnd1xg7/2.png
3-) Big Text Character and Small Text Character Problem look; https://i.ibb.co/2Y738ch/1.png
Thanks for sharing your experience
1 – If you check the downloaded package you can see that there is no “social page” folder in Premiere package due to platform limitation
2 , 3 – These two issue can be easily resolved by some setting modification , if you like you can contact us by visiting http://help.pixflow.net
If i want to use this for my channel. Can i use it for all my video’s? Or can i only make 1 video with your stuff?
As you are using it for one channel ( one brand ) then one license ( one purchase ) will be enough
Some items are missing from the package, for example the film credits – it suppose to include lost of options like titles, lists of people etc, white actually there are only “director title”, that’s it. I really need this
Hello , sorry for that misunderstanding in our presentation , actually due to technical restriction we’ve remove those items and we will update our presentation so there will be no misunderstanding again.
This is clearly unfair, one of the reasons I purchased this package was the need for this feature, I need to use it in a video I’m editing. Why should I pay extra money and purchase this item separately from someplace else?
Hello , Sorry to hear about that but until next update we can not promise providing that item so if you think there is no usage in infinity tool anymore please send your refund request to https://videohive.net/refund_requests/new
I have used some of the features already in a video I have created for a client so I dont know if cancelling the purchase will be good (unless you/Envato will give me the permission to use it), of if there is a solution for a partial refund that might work
Hello , thanks for letting us know about situation , unfortunately partial refund is not available in Envato marketplace .
So what can you advise? will I be able to use some of the package in case you will refund the whole cost?
Unfortunately it’s not possible , we will accept your refund request as you have rights for it but it’s not allowed to use the package and create project with refunded item , so it’s your call , you can keep using our package or refund your license.
Hello, When i add a background or some other file from your pack to my composition it is not automatically getting resized to my composition settings. all the imported files are in 1920×1080 format
Hello , only auto resize category in infinity tool is single scene category , rest of them need to be manually resized into custom resolution.
Installed ZXP file, restarted AE, then activated the extension. A pop up box asked me to restart AE, so I did… Now the box pops up EVERY time, it clearly hasn’t installed properly. Using Adobe AE 2020. Windows.
Hello , Thanks for contacting us , please take a look and follow the instruction in https://help.pixflow.net/hc/en-us/articles/360026633054-After-Effect-How-to-change-Engine
Why does my Motion factory look totally different than what you promote on your site. Mine is v3.2.8:https://i.imgur.com/EBfqGhp.png The one on your site looks more advanced: https://motionfactory.io/premiere
I downloaded the newest version straight from your site but dont have the features being promote 
Hello , thanks for contacting us , actually as i doubled check i did not see any major difference , the screenshot you’ve shared is the home page which you can see all imported folder , the ones you see in our website is the setting panel which comes up when you select a mogrt item in time line , please describe a little more if you feel there is a huge difference so we can help you here.
Thank you very much for your video , actually those images are from our previous version of Motion Factory which had favorite and search feature , those features have been removed due to technical restriction therefore we’ve modified our designe , sorry if there was a misunderstanding for you
Is the Cyber deal still on?
Unfortunately no , next even will be in Christmas
Super Amazing and Mega Useful Pack buddy!!! 
Thank you very much , one simple amazing compliment 
Can I use this without Motion Factory? Based on previous comment means this package only can use in onetime and in one working file ?
Yes you can use it without Motion Factory , Motion Factory is not mandatory but helpful plugin for using this package , about license , it’s restricted to brand and not project so if you decided working with a new team you need to purchase an additional license .
Hi! I installed it succesfully, but I can’t see the previews of the elements when I import the free project files to the plugin. How can I solve this? I’m really interested in buying the full pack but I wanna make sure that I will be able to use it without issues.
Thank you in advance
Hello , thanks for contacting us , would you mind share some screenshot of the issue you’re talking about , to have a preview you need to have an mp4 file with exact same name of the source file which will be played as preview.
Hi, I have issues with previewing Backgrounds 51-64
Thanks for reporting that issue , we will get it fixed in our next update as soon as possible.
All speech bubble has expression error on this line:
if(thisComp.layer(“Setting”).effect(“Speech Bubbles – 14”)(“BG”)==0)[0]else100;
it say “SyntaxError: unexpected token else”
Hi there,please contact us on http://help.pixflow.net so we can help you there as soon as possible.
Pre-sales question. I work with five brands creating content for their social media posts. Does this mean I need to purchase the Infinity Tool five times to be covered under the Standard License? Thank you. This looks like an amazing product.
Hello , Thanks for your compliment , you can purchase extended license to cover all of those brands you’re working with.
Thank you for your prompt reply. You are most welcome. Is there a sale on the Extended license also or just the Standard license?
Actually Extended license is on discount too
Fantastic! Thank you!
No problem at all
Is it an extended license to sell videos made using this product to others?
Hello , yes it’s possible .
How about regular License Is it Ok also?
you can check the difference between those two license in https://videohive.net/licenses/standard , you need extended license to sell an item which is created by help of our package.
If you have restart problem,you can go to their website download a file MotionFactory100.aex.It can fix the issue.
Thanks , for more information please take a look at https://help.pixflow.net/hc/en-us/articles/360026801053-Motion-Factory-Troubleshooting
Hi. I don’t know if I have an issue with the Motion Factory plugin or else, but I just purchased Infinity Tool, imported the folder into Premiere with the plugin and tried a couple Instagram Stories simply to test it… And none of the imported graphics match the previews!
And frankly what appears in my timeline is terrible cheap graphics, not those nice templates.
Please help me solve it.
Hello
Sorry to hear about that , would you mind first try to import some items directly without using Motion Factory to see if this issue happens , then please contact us on http://help..pixflow.net so we can help you there as soon as possible.
Thanks. I did that as well of course and they look the same. Other items like Social Pack seem to work fine, it’s only the Instagram Story templates so far. I’ll write at your page…
Hello
Thanks for letting us know , please share some screenshot from the issue with us in http://help.pixflow.net so we can help you there as soon as possible
Hi. Regular licence – one youtube channel. Right?
Hello , if you have no future plan for selling those videos regular license will be enough
No plan. Thx)
