462 comments found.
Hi is it RTFX Generator work in Fina cut pro?
Hi! Thanks for your interest!) You can use pre-rendered MOV-clips in the pack with any editing or compositing software including Final Cut Pro.
I’ve installed the RTFX generator on my workstation. However, it suddenly did not work for no reasons. I then removed the RTFX generator, and tried to install the RTFX. The new RTFX works fine, but some features are missing. Could you help me out?
Hi! Contact us via https://videohive.net/user/rtfx We will help you as soon we can. Could you please tell us what features are missing? If you record a screen video with the issue, it might help to solve the problem much faster.
Sorry I have a problem’ I can’t install RTFX.zxp on Adobe ZXPInstaller. It’s show Error:Failed to install’ status = -180!. How can i fix it?
Hi! Contact us via a feedback form, please https://videohive.net/user/rtfx We will help you as soon we can.
Hello! I have a big problem, I can’t use any of the speed lines, the entire Background turns white when I use it and no blend modes are working. plz help!
Hi! Record a screen video with the issue, please, and send us the link via https://videohive.net/user/rtfx We will help you as soon we can.
Hi! Pls tell me, Russian language fonts and russian support included in this pack?
Hi! You can use any fonts in the text templates.
“russian support” Yes
i do bought this pack today. Should I carry out the update procedure or am I installing the updated version immediately?
Просто запустите ZXP installer и установите расширение. В архиве находится самая свежая версия.
блин че я тут разрываюсь со своим школьным английским )) спс все как на видео сделал ни в какие папки апдейт не заходил спс
I downloaded the new update and reset activation. and now each time i close after effects and open extension it ask to enter code. still many problems with the extension since i bought the project. The template is fantastic but the extension let the work with it a real pain.
Hi! Contact us via a feedback form, please https://videohive.net/user/rtfx We will help you as soon we can.
Hello there, I have purchased the regular license yesterday, and it already tells me there is an update today? All I can see in the downloads page is the full file again. How do I go about updating the file? How do I know what was updated? Sorry if this is simple to answer. Thank you for your time!
Hi! It’s not necessary to download the whole archive. We have updated the RTFX extension that allows customers to reset previous activations. You can download the new version here https://drive.google.com/file/d/1RXEAizy9XFRz8dbI71zEBlFbhhbkVWDH/view?usp=sharing
Hello, Mac Os Mohave Upgrade, the RTFX Generator, Window panels is “blank”...Not populating with all the effects?
Ho do i get it to return?
Hi! Can you tell us more about the issue, please? What version of After Effects are you using? Send us a link on a screenshot of the extension via a feedback form, please https://videohive.net/user/rtfx We will help you as soon we can.
Hey my email is supercomax@gmail.com, after moving to a new PC this extension no longer works. It says 3 times installed, could you please help me with it?
Thank you!
Got a problem here. When I click any item in RTFX window, there’s error message “Unable to execute script at line 1. null is not an object” pops up and nothing happens. RTFX worked just fine about 10 hours ago. But now I can’t do anything with it. I just went home and got back to work during that 10 hours.
i’m using win 10, ae cc2019 latest version.
Hi! Try to: - check your internet connection - add an element to a new clear project. If it doesn’t help, record a screen video with the issue and send us the link via a feedback form, please https://videohive.net/user/rtfx . It might help to solve the problem much faster.
Hello – just purchased the pack – looks amazing! We seem to be having problems installing the extensions into AE – the error says “Failed to install the Creative Suite Extension. Please make sure the manifest.xml of this extension is valid and the Extension Manager recognizes at least one product which the extension supports. The extension will not be installed.” Manually installing is also not any option as the directory noted in the manual install instructions does not seem to exist. Any help appreciated!
Hi! We have sent you an email with instructions.
I installed the extension but all of the 1-7 actual effects aren’t listed https://imgur.com/a/5sA1htB
Hi! Contact us via a feedback form, please https://videohive.net/user/rtfx We will help you as soon we can.
Hello. I have a problem. It say that i used the code for 3 time and cant install pack. How to fix it?
Hi! Send us your purchase code via a feedback form, please https://videohive.net/user/rtfx We will reset old activations
I need Urgent help, I’m in the middle of a project and After affects keeps removing the RTFX pack every-time it updates and I’m forced to enter the purchase code. Now it’s saying I used the code 3 times and wont let me in, so now I can’t use the product I paid for. Help Fast PLZ
Hi! Send us your purchase code via a feedback form, please https://videohive.net/user/rtfx We will help you as soon as we can
Thanks! I did already, I’ve been waiting all day for a reply, I’m a sitting duck until this gets resolved.
Hello, Im planning to purchase, but I have a few questions:
1.) I’m currently working for an advertising agency and I usually create different short ads. Am I able to use it multiple times on a different themed ads?
2.) Up to how many computers can I log in with the same license code?
Hi! Contact us via a feedback form, please https://videohive.net/user/rtfx We will answer your questions as soon we can.
Hi. I have a problem. Each time i open extension it ask me for code. Now it say that i used the code for 3 time and cant install pack. how can i soolve this issue plz?
Hi! Send us your purchase code via a feedback form, please https://videohive.net/user/rtfx We will help you as soon as we can
Same problem bought a program. The RTFX is not working properly. I was going to install a new one but i used the code for 3 time and cant install pack. Already send the purchase code via a feedback form,
Hi! A purchase code allows to activate the extension 3 times. We have reset old activation. Try activate the extension again.
Works now. Thank you!
Hello sir, I use RTFX script for one MacBook. And sometimes RTFX screen is empty, so I had to reinstall the pack. Probably it’s because I delete the cache of AE regularly? idk. Anyway I was trying to do it again today because the screen of RTFX script was empty, and it’s not allowing me to reinstall it by saying “You have already used this purchased code 3 times”.
I probably used the purchased code 3 times, but I assure you that I only used it in one MacBook. Would love to get help. Thanks.
Hi! Send us your purchase code via a feedback form, please https://videohive.net/user/rtfx We will help you as soon as we can
Thanks.
Hi, I bought a program, but I have a problem. The RTFX is not working properly. I was going to install a new one but i used the code for 3 time and cant install pack. i can’t fix this ploblem
Hi! Send us your purchase code via a feedback form, please https://videohive.net/user/rtfx
ok i send the code