462 comments found.
Is there a way I can uninstall this from a machine? Or after the third installation is it only able to be used on those machines
Hi! Could you please clarify your question. Do you want to uninstall the RTFX extension or install? You can use it in with any workstations (but only with 3 simultaneously)
Hi. I have a problem. Each time i open extension it ask me for code. Now it say that i used the code for 3 time and cant install pack. How to solve that. I need it for a project urgently plz. How to make extension ask me for code each time and must reinstall the pack ?
Hi! Can you tell us more about the issue? What OS are you using? Mac or Windows. What is After Effects version? Send us your purchase code via a request form https://videohive.net/user/rtfx We will help you as soon as we can.
Thank you for you rebly. I use win 10 AECC2019 .. I sent my code. Thank you
We have sent you instructions via email
Thank you so much. Problem solved. Best team .. Best project 
Glad to hear it! Thank you)
You mentioned that with the Extended License we could use the effects an unlimited number of times on a youtube channel without need to re-purchase the item. The only available extended license says it’s for only one end product.
How does this work? Are you just saying you wont come after small youtube content creators if we use it on all of our videos for the channel? Because the extended license says it’s for only 1 video, so you’d have the legal right to sue us if we used it on more than 1 video.
thanks.
Hi! Thank you for your interest! Contact us via a request form, please https://videohive.net/user/rtfx We will answer your questions as soon we can.
Hello dear Envato team, I have a question. I run a Youtube channel and would like to use the effects (currently not yet commercial, until then it is still a long way). I want to be able to use the effects, of course, but without any limits, since I already have my future videos with the effects in mind. Is there a way for me to have unlimited access to the effects, because for a single video it will definitely not be enough for me.
Thank you and best regards Leroy
Sorry for my bad grammar but english is not my native language
Hi! Thanks for your interest) We provide a special offer for Youtube bloggers – an Extended license with unlimited using for your Youtube channel.
Hello and thank you for the quick reply. How can I get this Youtube license, because with add to card is only the regular license and the extendet license (if you want to sell the product) and how much will that cost me the youtube license? Thank you and best regards
You need Extended license https://i.imgur.com/o4l2rq4.jpg
What resolution do the Pre-rendered Data’s have? also can i use them in Sony Vegas Pro 14? because i dont have after effects
Hi! Thanks for your interest) It’s from 1000×1000 to 1920×1080, MOV-clips with alpha channel. You can use the clips with any editing and compositing software supports Quicktime format and alpha channel. Sony Vegas must support MOV-clips.
Thanks for your quick responds i can open mov Clips with Sony Vegas but they are not Transparent do i have to use Chroma keyer like for greenscreen or is there another way of using Mov datas in sony vegas?
MOV-clips with Alpha will definitely work with Sony Vegas.
I put the purchse code but it said check my internet and try again.It haven’t happen before.So what should i do?
Hi! Contact us via a request form, please https://videohive.net/user/rtfx
Hey, How to achieve the effect like the fire following the ball which is shown in your product video
Hi! It requires some basic skills in After Effects. There are lots of thing you need to do, but the basic principle is using “Corner pin” effect on the Fire element in order to deform a mesh.
There are some Youtube tutorials for RTFX Generator. Maybe some of them help you to know more about the process of making this kind of animations:We recommend to subscribe or Youtube channel devoted to stylized hand-drawn and procedural animations https://www.youtube.com/channel/UCPeqNDfXLwwm_gcXIvDK3EA/videos
Everything installed fine and I can see the previews in the UI, but when I click on it nothing happens. I tried every single one of them, too, is there a solution for this? Currently running the newest Adobe After Effects, appreciate the help!
Hi! Contact us via a request form, please https://videohive.net/user/rtfx And tell us more about the issue. What OS are you using? Mac or Windows. Does the extension show any error messages?
I made a mistake and bought the After Effect version, but I needed the Premier Pro one as I dont know how to use AE well. Is there a way to change the purchase to the other version? Thanks
Hi! Contact us via a request form, please https://videohive.net/user/rtfx
This has great content, it is fun to work with and the author provides very good service. I had a small glitch with the installation and he helped me within the same day. Thumbs up!
Thank you very much!)
Why cant i use the script without internet connect.My connection was for one day and it says cannot connect to server. I paid for this and now i need internet even all the plugin assets are offline
Hi! You don’t need a permanent Internet connection. If you can’t activate the extension, the security system of your service network might block the extension. Contact us via a request form, please https://videohive.net/user/rtfx
Hi. I accidentally purchased the Premier Pro version. Is there a way to cancel the Premier version and repurchase the After Effects version?
Hi! Contact us via a request form, please https://videohive.net/user/rtfx
I just purchase and installed the RTFX extension. I’m using AE 16.1.2 when I open the extension the previews are replaced by a white arrows indicating direction or text “IN” etc. It appears as if something is missing or misplaced. I used the installer and the files appear in the CEP folder… Please advise.
Hi! Try to move “RTFX pack” folder to root directory, e.g. “D:\RTFX pack\”. Then click “Install pack” ( https://i.imgur.com/EDECcoX.jpg ) and set the new path in the extension.
Thanks for your fast reply. I’m on a Mac and the RTFX folder is in my “downloads” The RTFX.pack alias is in the same RTFX folder. When I open the extension in AE and click on the “Install Pack” icon I’m pointing to that alias RTFX file and The effects load without the previews as I described earlier…
Hi! Contact us via a request form, please https://videohive.net/user/rtfx
Hello, I bought the version for Premiere Pro. The Library is imported in Essential Graphics and I see the effects in the library, but when I try to drag them on the timeline, it does not allow me. I use Premiere 2019. I found a work around of importing the animations via the Media Browser, but it only imports the very low resolution previews and they are not very useful. Tried to uninstall the software but it did not worked out. Any suggestions?
Hi! Contact us via a request form, please https://videohive.net/user/rtfx
Hi, I tried to contact you and I received an email from you, but I can not answer you by mail, because it is ¨do-not-reply¨ type of mail. Can you write me on experimentar.en.casa@gmail.com using another email? Thanks!
What is the difference between Premiere Pro and After Effects?I already have a Premier Pro, but I’m going to buy After Effects. So I’m worried about which of the two versions to buy.
Hi! If you plan to use After Effects, I recommend this software. RTFX Generator is designed for After Effects and this version is more convenient than Premiere one.
Hi i bought RTFX 440fx. Is it possible to update to 1000fx or do i have to buy it again? When i download the pack from videohive it is always the 440fx version.
Hi! All updates are free, but you need to check your license. Contact us via a request form, please https://videohive.net/user/rtfx
Thinking of buying, but I’m a super noob. What’s the process like to add animations to movements in your video?
Hi! Thanks for your interest) There are some videos show the process:
https://www.youtube.com/watch?v=pmMOWQyLVBI https://www.youtube.com/watch?v=qtA3j88SDwo (the video is about an old version of the RTFX extension, but the process is the same)Urgent help! I have downloaded the product several times with different downloaders and browsers but still getting a corrupted zip error.Can you please check your file.
Hi! We’ve just checked the archive. It works fine. We don’t have a single customer with this problem except for you
Ok.Let’s try again.
I used this purchase code with two other colleagues, but my computer had some problems, so after I reinstalled my system, I could not register successfully. It said “You have already used this purchase code 3 times”. what should I do?
Contact us via a request form, please https://videohive.net/user/rtfx We’ll help you ASAP
Hi! What license do I need to purchase so that I can use these effects in my videos on YouTube channel?
We also provide a special offer for Youtube bloggers - one Extended license with unlimited using for a Youtube channel.
Thanks for the quick response!! that is, i can use these effects on my channel in 52 of my videos per year? and what is the price of an extended license with unlimited use?
You need to operate with “a series” term. It’s not about “52 videos without connection”,unfortunately. If a show contains just 52 episodes and releases during one year, you need to purchase just one license. In other words, one license per a season. If the same 52 episodes show continues 2 years(26 episodes per year), it takes to purchase two Regular licenses. Ane one more detail – Regular license allows to use the pack with free distributed product(like Youtube videos…except for Youtube RED or sponsored videos). In other cases you need Extended license.
The current price of Extended license is $199
