337 comments found.
Hi, when will be the update and what will be new?
Hello there , our next update will be about adding more items and users will be notified by email when it release ( will be available soon )
Installation failed because the extension is not compatible with the installed applications.
How do i fix? I have Adobe CC 2019 on my PC
Hi there, Please contact us by using this link http://help.pixflow.net to help you.
Hey guys. Infinity tool has been really useful and I’ve been using it for a couple of months but I’ve been having one issue with it though. When I hit the ‘Background’ checkbox on the elements found within ‘Social elements’ and ‘Vintage titles’, the background remains untouched. I really want to use these elements in upcoming projects but I won’t be able to if the problem persists. I really hope you guys could help me with it.
Hello there , thanks for letting us know about the situation , we are currently know about that issue and it will be fixed on the next update , please let us know which platform you are using so we can provide an alternate solution here.
I’ve been using it on Windows 10
This requires the use of braces for conditionals and most other use-cases. FWIW, you can revert to the legacy Expression Engine via the Project Settings dialog. However, take note that for the vast majority of use-cases, the Javascript Expression Engine provides for better performance so please revert it back when you’re done using that specific item
i am struggling to install infinity tool in premiere pr cc 2019 and after effects cc 2019, followed instruction mentioned here https://help.pixflow.net/hc/en-us/articles/360008851573-Motion-Factory-Installation, and tried many to get help from yt and goodle but all what i get in the end is empty motion factory panel, without any free elements…. any help will be much appreciated
Hi there,Please contact us on http://help.pixflow.net to help you ASAP.
When to wait update? 
Hello there , this week surely we will have an update.
how i can download the update verison
Hello there , you can visit your account and go to download tab and download latest version and import it again in Motion Factory or AE Environment again,
Hi, Could CC2017 AE install the motion factory V3 ???
Hi there, Motion Factory isn’t compatible with it.
What an unbereable experience is always to deal with your products, Neither of the motion factories are working for me. When I open the classic it stays stuck on a login window and when I open the new one to try to use the infinity tools I just payed $50 for, it stays in a grey screen.
Actually the login issue has been resolved but about the grey area please make sure you closed and opened motion factory panel again when this issue happens , for further question please contact us on http://help.pixflow.net
Hey, I sent this in a support ticket but haven’t received a response. I just worked on a project using a lot of the mogrt files from this (via the Motion Factory extension). I couldn’t login to motion factory and all of the graphics placed in my Premiere Pro CC 2019 timeline aren’t connecting. I can see them in my sequence, but they don’t show any actual graphics. I have dozens of them, so I’m trying to find a way to re-connect so I don’t have to redo days of work.
Hello there , thanks for reporting that issue to us , our server issue which prevent users from login is resolved so please try again to log into your account. but about the Premiere issue if you already sent a ticket to http://help.pixflow.net we will contact you in less than 24 hour for sure.
your motion factory is easy to install. but Infinity Tool is really hard to install based on your instruction. still cannot be used since I purchased 2 weeks ago.
That’s very unfortunate to hear , actually the installation guide is available at https://www.youtube.com/watch?v=ixNNL8qme94 so please take a look and then if there was any question please feel free to contact us on http://help.pixflow.net
I want to purchase the regular license – Will this allow me to use this in all my youtube videos? Will I be able to monetize my YouTube videos. I don’t want to face copyright issues.
Hello there , thanks for contacting us , if the videos copyrights only belongs to you then there will be no problem , but if you decide to work with another brand too then you need to purchase additional license.
I wanted to know which one is faster at rendering on Premiere Pro: A. Using Dynamic Link to bring clips to AE, adding template, then rendering on Premiere B. Using .mogrt directly inside of Premiere Pro and not using AE dynamic link
Hello and thank you for using Infinity Tool,
Wow! It’s a hard question! Well it really depends the items and you settings and you hardware and software! There’s no exact answer unless you actually try both, But in my knowledge, because Adobe use the same process to render the final videos, It should be the same at the end. But that’s just a guess. I recommend you to finalize your video in Pr if your whole project is on Premiere.
Whatever folders/mogrt files I import to premiere pro, show up in after effects motion factory, which is awesome! But I want to know, can I edit one of the mogrt in after affects (such as a web element) and have my edits show up on premiere pro mogrt.
For example, Web Elements 37 .mogrt Im editing the picture in After Effects and want my edits to show up on the premiere pro .mogrt
Hello there , actually our file manager is synced between two platform but file contents and settings are on platforms which are not synced so for now that option is not available.
Loving IT! Just a couple of questions though… I have TypoKing too. Am I right in thinking I can’t use that in MF3 yet? Atm I have v2.41. I think I need to access and use both versions for different content currently is that correct? The v2.41 does say I need to update but I have a very weird glitch on my system currently which means I can’t access content via links! It might go away when I restart but it’s really annoying as you can imagine. It’s stopping me do that update and also download the free stuff from the Discover section of MF3 too! I got one but that was it afterwards. Is there somewhere I can go to get all the free/demo stuff as it’s also a bithard to go through all the categories to get everything the way they are categorized etc. I guess probably all your stuff will migrate to MF3 in the future right? Thanks in advance for your feedback.
Hello there
Both Infinity Tool and Typoking have Motion Factory 3 compatible version ( AE and PR ) , you can download Motion Factory 3 from https://pixflow.net/products/motion-factory/premiere-pro/ which completely separated from Motion Factory 2 , about updating Motion Factory 2 please download and run installation process from https://pixflow.net/products/motion-factory/download.html and about our future project we will surely recommend using Motion Factory 3 for our packages.
if there is any further question please contact us on http://help.pixflow.net
Got my links working but I should mention I think the Pixity 555 Animated Icons one isn’t working FYI.
I had been confused my the TypoKing download folder being called PR so I had assumed it was Premiere only and no use for AE.
Last thing… Am I correct in thinking that things like the Actionfx Builder free content has to stay in MF 2.42 or whatever, that can’t get into MF3 so that’s a reason to keep using it?
Thanks again for your feedback.
Please contact us by using this link http://help.pixflow.net to help you.
Hello Great project ! But can’t seem to find the links in the descrition of the music that you used. can you help?
Hello there , thanks for your compliment , surely we will consider adding those links as soon as possible.
Thanks. I will be waiting.
Not a problem at all
Thanks for letting us know , please visit http://pixflow.net/download/Fonts.zip
Motion Factory suggestion: Would be cool if there was a way to “favorite” mogrts so that I can easily filter by favorites across multiple packs. Also, would be cool if there was a “search” function
Thank you very much for your suggestion , surely we will consider them for our future updates.
I have a Motion Factory question. What is the file format/codec I need to use so that .mogrt previews show up when I hover my mouse over an item? Some authors provide gifs previews instead of video previews, so I need to know which video format/codec I need to convert gifs to in other to
Hello there , you need to place .mp4 file in same address and same name to have preview , gif files were one of our options but in performance comparison the mp4 files results were much better.
my question is which mp4 codec do you require? And also, do you have a tool you can recommend for converting gif to mp4
For mp4 codec the best one would be x264 with same name of the mogrt file , about converting actually we can not recommend any software to prevent advertisement
perfect. No worries, i found a good online solution for batch converting
Glad to hear that Hope everything goes well.
if i purchased regular license can i use this on all of my youtube video and monetize them?
Hello there , if you use only one account ( brand ) there will be no issue.
