754 comments found.
Why is Modern, Fashion II, and Sport missing from the After Effect Project file?
Hello there , please contact us by visiting http://pixflow.net/ticket so we can help you there
Is this working in Premiere Pro CC2019 at all, or just not at the moment?
Hello there , this package should be compatible with 2019 version too as we’ve update Motion Factory ( the plugin which provide you those packages )
Ive placed the script in the correct location and the window shows but it says that it only works with the typoking project. Even though I am in the typoking project. Can you help me out? I am running CS6
Hello there , please contact us by visiting http://pixflow.net/ticket so we can help you there.
No longer works in after effects. Even reverted back to an older version of AE to no avail. Plugin non-functioning.
Hello there
Sorry to hear about that , please contact us on skyp help@pixflow.net so we can have a live session about the issue.
Guys when are you releasing the latest upate for AE 2019? 
Hello there , Actually if you use Motion Factory latest version https://pixflow.net/products/motion-factory/download.html you can use our package in AE 2019 too.
Cant get it to work on cc 2019. Followed your earlier steps… nothing, nada!
Hi there, Sorry to hear that. Please let me know the operating system which you’ve used.
Hello Guys,
I bought the extension but I can install it, all that I’m getting is a typoking.mfg file and I’m not sure how to install it. Can you please advice?
Thanks!
Andres Cruz acruz@bespokereach.comBTW your ticket system is not working, I have been waiting on getting a reply since dec 1
Hello there , thanks for contacting us , please take a look at https://pixflow.net/products/motion-factory/type-builder/ and https://pixflow.net/products/motion-factory/
C:\Users\”your username”\AppData\Roaming\Adobe\Common\Motion Graphics Templates there is no AppData folder how can I do
it is not open i buy it and every time i click on it take to purchase web site
Hello there , sorry to hear about that , please first take a look at https://help.pixflow.net/hc/en-us/articles/360005153293-Motion-Factory-Unlock-locked-item-in-Motion-Factory and then contact us by visiting http://pixflow.net/ticket
Hi, is your item still at 50% off now?
Hello there , Unfortunately the Cyber Monday week is over so the pricing are back to original.
hello, I am using premiere and have some questions: Can I change the fonts? Can i resize the box sizes and lines if I put more words / letters? Can I change the position of the text, e.g., move it upwards or downwards?
Hello there , the font modification option will be available in our next update , about the font size , position and letters it depends on the item you are using.
hello , i have a youtube channel i want to use your product in my videos . what license should i buy as i am planning on using it on all of my videos . and is there any limit like 1 year or 52 episodes?
Hello there , if you are not going to use this product as commercial usage ( sell it as product ) one regular license will be okay for using on one brand , but if you are going to use it as end-product to be sell you should purchase extended license.
only on my youtube channel . any restrictions ?
So there will be no issue with purchasing regular license.
Hi, is your item at 50% off now? The thumbnail price shows $29 but when i clicked in, the item is at $59
Hello there , Unfortunately the Cyber Monday event is done but due to number of product to update the pricing change may take a while but i can assure you all products are on their original price now.
Can I use all the files in Premiere CC 2018 by dragging and using it easily?
I bought the plugin and there was no “text message” in TYPOKING. Where do I find these effects?
Please take a look at https://help.pixflow.net/hc/en-us/articles/360004188814-How-to-install-Typoking-pack-in-Adobe-Premiere- to see how you can use our package in premiere which contains the text message package too.
The package I purchased (TypoKing | Title Animation – Kinetic Typography Text 555 Animated Titles) did not upload any articles from “TextMessage, Logo, MotionShape”. Where can I find it?
Sorry to hear about that , did you import the typoking folder in Motion Factory file manager in premiere or you imported the mfg file in Motion Factory in AE ?
Premiere 2018 CC
How do I send a message to you about the package with the TYPOKING elements?
Hello there , please contact us by visiting http://pixflow.net/ticket
I have not received a return ticket yet.
Sorry about that , we will contact you in next 24 hours for sure.
I have not received a return ticket yet.
I have not received a return ticket yet.
I have not received a return ticket yet.
You deceived me. I want my money back. I bought the package of 555 TypoKing effects and only came 440.
Hello there , Sorry for late answer , actually the 555 items is for AE package , due to technical restriction some items are not available there on Premiere , but if you want to refund your product please contact us by visiting https://videohive.net/refund_requests/new
still i was not able to unlock the most wanted one >> https://i.imgur.com/5jmwfyz.png? please help me?
Sorry but the URL show 403 error , please take a look at https://pixflow.net/tutorials/after-effects-tutorials/how-to-unlock-locked-packs-inside-motion-factory/
Sorry ! ,check one of these links please. https://ibb.co/ePC2eq https://screenshot.net/8mlr3h9 i want this activated.please.
Thanks , please take a look at https://pixflow.net/tutorials/after-effects-tutorials/buy-install-use-sand-pack/
I’ve got a problem with “dragging” it into AE. Everything works fine in Premiere but i don’t want to use in there. I need it in AE. When i try to drag it, it fails on verification step.. Please help-
Hello there , please contact us by visiting http://pixflow.net/ticket and share a video with us which shows the steps you took to replicate the issue.
Nobody reply on my email.. 
Sorry to hear about that , due to technical issue we were not able to reply some tickets in last 48 Hours , we will reply your email in next 24 hours for sure
Good day! I know that you are working on fixing the CC 2019 issue with Motion Factory which I also have and I did submit a ticket as well.
But it would be greatly appreciated and probably helpful for other users to provide an ETA?
Are we talking about days, weeks, months? Just wishing to know before I decide to roll back to 2018.
Thanks again for your great products.
Hello there, thank you for your concerns , we are doing our best ( contacting adobe developers took so much time from us ) to release an update next week for sure
Thanks for your quick reply, so I will wait till next week hoping this is going to be fixed 
Thank you 
Thanks for the update I can now launch the panel window but for some reason it keeps poping up “Restart AE…” and even after closing and restarting AE multiple times I always get the same message and I can’t use the plugin. Any ideas what could cause this?
Sorry to hear about that , please contact us by visiting http://pixflow.net/ticket so we can help you there.
CC 2019. updated recent version. but m.f doesn’t work. help me. I have created a TT for the same.
Hello there , Sorry to hear about that , we are working on this issue to see what’s going wrong to release an update as soon as possible , meanwhile you can use 2018 version to work with our product.
CC 2019. updated recent version. but m.f doesn’t work. help me.
I created ticket in website.
Sorry to hear about that , we are working on this issue to get resolved as soon as possible.
Is there the option to change fonts when using Essential Graphics in Premiere Pro?
Hello there , this option has been added to Premiere 2019 which we should release an update for it which will be ready as soon as possible and our users will be notified about it.
goodmorning, where is the font? i don’t find.
You can download the font pack from https://gumroad.com/l/xpFl
AE CC 2019 is not opening the required Motion Factory Extension so I can’t us the product
I created a ticket and really need urgent assistance
Hello there , we’ve released an update on 16th of November to address this issue , please delete current version and install the new one the be able use our product again.
Hi, I downloaded and installed the version that was on the website and here on the 17th for the first time on this Mac! So it’s definitely the latest…
Hello there , please contact us by visiting http://pixflow.net/ticket so we can set a live session to start our investigaion.