1126 comments found.
I work on 2 different computers, if I purchase this transitions would I be able to use them in both of them?
Thanks
I bought this project yesterday – used it one time – turned off the PC – come back to work and now when I press Motion Bro on the Extensions panel it won’t open. I have a project to deliver today and bought just because of that – the same issue as everyone recently. It won’t open ANY window.
Hello! Do you mean that when you click on the panel it does not open, or the buttons in the panel itself do not work? Could you send a screenshot to mail@videolancer.net?
I could send a screenshot but nothing literally happens. I click on Motion bro and no window opens.
What operating system and After Effects version are you using? Send the answer to the email. It will be easier to continue the conversation by email.
Hi, we’re using the motion bro (last version), but it’s no longer loading. We’re able to open the panel but it comes empty.
Hello! Could you send a screenshot to mail@videolancer.net? Maybe I can find out the reason visually. In your message, provide a link to this comment.
The screenshot has been sent
Купил за день до скидочной акции! (((
It’s not working for me anymore. Updated everything and I am using AE 16.0.0. Tried to get help, but I didn’t get an answer for 4 days. Don’t know what I should do. Here is a video of what is happening when I apply an effect: https://youtu.be/k79vBOsAMvU
NOTE: It always worked for me, recently it just stopped.
Hello! Are you using the latest version of the extension and the HST V5.1 preset package? https://motionbro.net/updates
Hey Videolancer! Super pro stuff. Use it everyday at work and have been on a campaign to get adoption company wide. I’m writing up a proposal for my bosses in terms of what my purchasing strategy will be. I have the 1500 Handy Seamless and love it. But what about the other packs? Is there any transition preset redundancy? In other words, how much is covered by the the 1500 pack and is it a waste of money to, say, buy the 3D pack? I tried a cross comparison, but got a bit lost, and decided to get it from the source. Appreciate it! And I hope I can give you a tone more business!
Question! I’ve been using only Handy Seamless Transitions (not motion bro) and after the new update for AE 2019 it no longer appears in my extensions. I tried downloading the new updated version but I can’t seem to find the HST script 
Hello! Regarding the old version of the extension, please read more here: https://motionbro.net/help/troubleshooting/can-not-find-the-hst-script-folder/
Hello I’ve been using your transitions for a few months now and I love them! Recently I updated my After Effects to the latest version and I’m getting an error code of 200 and 301 coming up and I can’t put my purchase code in. Can you tell me how to fix this?
Hello! Please try this solution: https://motionbro.net/help/troubleshooting/when-installing-the-list-presets-file-an-error-occurs/#status-is-not-200-ok
I’ve tried all of those solutions and it’s still not working. Are there any other solutions?
Please send your message via the feedback form my profile page https://videohive.net/user/videolancer
Just sent
“Hi, when I use some transitions such as Spin Zoom, the zoom in on the second sequence shows 3 small images of this second sequence flying in. How can i fix that?”
Hi, I have the same problem as Krisvikat and I already updated my MotionBro to 2.0.1.
I am using After Effects CC 2019 (versie 16.0)
After Effects still displays the Expression errors. Eventhough after the update, I deleted all the transitions and added the new from the 2.0.1 window.
Hello! Did you upgrade your preset package to HST V5.1?
Oh, I think I found it. Thanks for the help!
Just download the package of presets from your download page again and install via the extension panel. The old version will be replaced with a new one.
Hi, when I use some transitions such as Spin Zoom, the zoom in on the second sequence shows 3 small images of this second sequence flying in. How can i fix that?
Hello! Could you send a screenshot to mail@videolancer.net? Please include a link to this comment in your message.
Just upgrade extension and package presets. You are using an older version that is not compatible with CC 2019. https://motionbro.net/updates
Every time I enter my purchase key I get a 404 error: No sale belonging to the current user found with that code”
Usually this error occurs if in case you have requested a refund.
If you did not make a refund, please contact Envato support and provide them with the text of the error. https://help.market.envato.com/
Hi! I’d like to buy it, but first I’d just like to be sure that it will work at 4096×2160. I know it says it supports up to 4k, but I don’t know if the limit is 3840 pixels. Thanks already!
Hello! Resolution restriction conditional. Some transitions will work even in 6K, but some will not have enough of memory size limit set in After Effects. Before you buy, you can just download and test the free demo version: https://youtu.be/-HH2RpdE9TM
hey .. i seems to keep getting error on motionBro. when i on my AE, i get this error: TypeError: undefined is not an object. then i try to install Pack, i get this error: ReferenceError: Result is undefined.
please help to solve
Hello! Do you use the latest version of the extension and preset package? https://motionbro.net/updates
Hi! Im still waiting for an answer. My macbook stops working everytime i use one of the transitions. Is there any solution? Can i Uninstall the Transitions Pack and install it again in the same computer with the same code?
Hello! We sent a reply message as soon as we received a request from you. Please check the message in your email from kogoduos@motionbro.net.
I bought the After Effects version will i still need to purchase the Premier version to have it work in premier?
Hello! To use these transitions in Premiere Pro, please use this method: https://youtu.be/NpeQlrZzrvI
Sorry about the confusion, This is my primary method for using your transitions from premiere jumping into after effects then back to premier. I mean like how you just released the premiere extension will I need to buy that version to use it within premiere as a stand alone without after effects
Sorry for the long wait for my answer. Unfortunately, this project is a separate package that is purchased separately and it does not use the Motion Bro extension. https://videohive.net/item/handy-transitions-for-premiere-pro/22125468
Hi, i purchased the Handy Transitions Pack yesterday and every time i used them my computer stop working and i have to restart it every time. Is a new MacBook Pro with i7 so i think its not a problem with that. I would like to know if there is any solution for this. Thank you
Love the transitions, yet when I add one while working in Premiere using adobe link, 1. I can’t seem to get it to render so i can see it (gives me some code) and 2. Premiere always crashes after that! Am I doing something wrong??
Hello! Make sure your system meets the Adobe requirements for CC 2019: https://theblog.adobe.com/important-information-on-gpu-acceleration-with-cuda-and-apple-metal
Hey, i purchased a time ago and worked very good but now didn’t work on AE, i see the Handy item but didn’t open. Not working, any clue?
Hello! Unfortunately I could not verify whether you are a buyer of this product. Please send message from the account in which the purchase was made. I hope for your understanding.
Hi, when I try to install the pack in AE, it tells me “47 referenceError: result is undefined.” What am I doing wrong?
Hello! Please check this solution: https://motionbro.net/help/troubleshooting/when-installing-the-list-presets-file-an-error-occurs/
Hello there, I have bought these transitions a year ago and they have stopped working as intended in my projects. With zoom outs, the footage crops itself on all sides midway through the transition and it makes the transition useless. I am also noticing ‘failed expressions’ warning on pan animations that flips my footage upside down. How can this be fixed? I do not want to purchase again. Thank you.
Also, another one of your products, Seamless transitions for Premiere Pro, has rendered my entire project unopenable in Premiere Pro CC2019. I lost a lot of work because of this. I can’t even open the project because your project file has been crashing it. Please help, I really enjoy these products and need them to work!
Hello! The problem you described in CC 2019 has been fixed in HST 5.1. Please download and reinstall the preset package.