88 comments found.
AmaZing! I can use my own logo and the 3D geometry is generated from the paths for video to be mapped onto?
Got my logo to work..just a new longer word, but then the opening sequence disappears and so does my opening footage? Please advise. I have watched the tutorials a few times.
Figured it out. Never Mind
It made me work, but if it works the key is to have the 3D element. Thank you.
your work just made me look like a superstar in my workplace! thanks!
I’ve added all my photos and this doesn’t work, it’s blank. Can I get help or do I need to request a refund? Needed it for a project today
Why some of the footage is not shown? And it is very dark.
help me
I’m trying to texture the walls within my logo for video, but for whatever reason, the video is being split in half with the bottom is where the top should be, and vice versa. Does anyone know how to fix this? Here are the links of what it is I’m looking at.
Before: http://www.mediafire.com/view/vh9o4myvh1pkyja/Screen%20Shot%202019-07-28%20at%209.09.48%20PM.png
After: http://www.mediafire.com/view/q7pt8z23mc1hzkv/Screen%20Shot%202019-07-28%20at%209.10.23%20PM.pngWhy the project didn’t working on sell Videohive ??? need to Refund
We need step by step instructions on how to do this. Where do I find Element 3D Layer, Scene Setup ,etc??
REPLY TO VEERENDRA and anyone with BLACK SCREEN : ” Hi i have purchased this template and i have after effects cs6 and element 3d v2.2 and when i open the project i cannot see the blue footage , all i see is black screen . Can anyone help me . Thanks, Veerendra”
I had the same problem.
What you can try is RELINK Scenes from ELEMENT 3D : Even if it says that no file is missing !!!
I had no texture missing on the Scene Setup of Element, but I only saw “black screen”; after I relink the files in both Element layers I could see the “blue footage”
Element 3D Layer -> Scene Setup -> File -> Relink Scenes Files -> Choose folder where “texture” is. Don’t forget to save before leaving Element window.
Do it in both Element layers.
Hope it works.
(I am working with latest AE CC 2019 )
Quick Question! When I open my file, the bar behind the text is black instead of the metallic silver. How do I fix this? Thank you!
I am working on the flip book version. For some reason I can not see the pictures flip through? It’s just black screen. I was able to get the other version working, and it worked great. I am just having issues with the picture flip version. The other issue is I can not get my logo to take the texture in elements. It seems there, but really dark. Almost black. I did not have this issue in the version used in the tutorial.
hello, anytime I try to relink textures on Element 3D my After Effects Crashes!!! please help!! I am using CC 2019 and Element V2
I can’t seem to get this project file to load into After Effects :/ For whatever reason, every time I try to open the project file, the program will not load 100% and it freezes! I tried re-downloading the original files, Restarted my computer and still nothing
Any thoughts? Help?
Dear Sir, Your template is marvelous. However, I would advise that you post another video with 4 most common troubles and how fix it. As for myself, I have all the plugins required but I get black screen only.
Please can you create a video showing step by step how to get this to work. I am quite technical but am at a loss with this one
Well done! I wish creative mood and more sales! 
there are missing files on your Hero logo template its missing “Elements” and does not properly work. please fix your downloads to make sure they have the proper files, not fun to spend money only to have a template no work. I now have to find a new opener to use, instead of yours