Hi, thanks for purchase. Yes of course you are able to ask for a refund on Envato support and purchase the other one.

Thanks!

Thanks for purchasing!!

Hi, thanks for purchasing. All the Components are different unique AE Templates in order not to have a heavy template and work fast. However here are some tips: Always work in Quarter Resolution, also discard things that you will not use like icons.. etc and increase Cache Memory in AE. Thanks

Hi, thanks for purchasing. What do you mean by install anything?

I recently brought another explainer video. And that purchase required some installation in order to use the animation for AE CC 2019. Now that I purchased your product has been a breeze.

Hi, no you don’t have to install anything. You just open the character template you want and then import other templates on it, in order to make your story.

Hi, thanks for purchasing. Check this tutorial https://youtu.be/FtzeF7wX90k

Importing the characters into an existing project shows script errors and so many of them… Am using AE 2019.. could you help asap

Changing into legacy ExtendScipt seems to have solved the issue… Sorry for troubling

Thanks!

Thanks!

Thanks!

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Thanks!

Thank you!

Thanks!

Thanks!!!

Thanks!

Thanks!

Thanks!

Thanks!

Thanks!