22 comments found.
Hello. Please tell me how to render in AE without grey background. I do not understand
Hello!Select the Color Control layer in Title\Quote, then go to the Effect Controls section and turn off checkbox BG
Hello, the background can not be removed in premiere CC2019. It does not work for me either.
Hello, sorry for the long answer, write a problem in the mail and please attach a screen
Does not support RTL and scripted Arabic text. Adobe Premiere Pro 2019 supports Middle Eastern text and RTL. Any text written in Arabic does not come out correctly.
Thanks for your message. We have not tested our project in Arabic. Try using after effects to edit titles. Or contact support for a refund for the project.
Yes I did end up using AE. It would’ve been nice to use the templates in Premiere Pro. Regardless, still saves a lot of time doing the effects and animations. Nice work putting them all together in AE like that. Makes it very easy to select and review each template individually and render it individually. Very easy to use. Well done.
Thank you for your feedback. We will listen to you and take this into account in our projects.
Same problem here – can’t remove background per BG-Checkbox in PP CC19 – please help
answered you in the mail
sorry – can’t find the mail
Please email us and please send a screenshot of titles on which the background does not work. So we can quickly check the project and correct errors, if any.
Neither Quotes nor titles work with premiere pro cc19 without background. Could you immediately assist plz?
Replied to the mail
Hello, it seems background deactivation through “BG Checkbox” is not working in AE CC 2019 (16.0.0). I’m stuck with the grey background and cannot deactivate it with the checkbox. Also, a bunch of errors are thrown during execution.
Hey. Write to us in the mail what kind of error gives the project. And send a screenshot of the title, which does not work on the background
Hello, I have the same problem. The grey is still appearing even though I turned off the BG button.
Hey. If you have a problem with the background, email us, indicating the title on which the background does not work.
Hey there, i have some issues with the BG background. The grey is not disappearing. It is still grey and i cant use the titles in Premiere. Any toughts?
Hey. Thank you for your purchase. The project is all right. To turn off the background in the premiere, you need to turn off the background in Essential Graphic settings
Greetings. Big issue with CC 2019 – Color is broken if the After Effect is not running at the same time with Premier Pro. Can you update the project for CC 2019?
You can tell in more detail what problems you have with color, and what does not work. We wrote you a mail
Thanks for a quick reply. Reproducing step is (1) converts the AE project into 2019 version, (2) set custom color in lower thirds, (3) imports dynamic link to Premiere pro project, (4) closes AE. Then the background color of lower third is not transparent and the custom color is set to different color. If I turn on AE (running AE and Premiere together), everything works fine. If I import multiple dynamic links, only a single dynamic link loaded on AE works correctly. I can record my screen and upload a video if necessary. Please let me know.
please make a video error in the project. We will fix it as soon as possible.
Cute project! Nice work, Wonderbloom!
thanks my friend)
Greetings. Big issue with the quotes – it appears that they are not transparent! I have a grey background on the ones I purchased. Same with the titles – only they have a black background.
Actually, I see the same problem with the titles. Black background and unusable.
Hello, dear Flicker24, it is a great pity that you have encountered a problem in our project, we apologize if we are wrong. In our project, titles and quotes have a background, but it can be easily turned off in the Edit section. The background is needed for the titles to be readable on any background, as a guide layer. Just press the BG button in the edit section and the problem goes away!
Thank you – It works perfectly! Love it!
screenshot with more detailed instructions sent to the message
Excellent, I’m glad that you sorted it out! I wish you successful projects!
I’m really sorry, but now I’ve realized that the text can’t be adjusted, nor can the lines. I would have to have the exact words that you have to make this work. I sent you an email as well. You really should mention this.
We created a project with a certain design and did not customize the lines, we corrected the problem with the text, but the lines are not customized. We corrected everything and responded to you in a message. You can change lines in AE, if you do not like our project for use, please contact support – you will receive money back Sorry for the inconvenience
Unfortunately, I did not receive these updates from you. Additionally, if the line doesn’t adjust then the layout will be disproportional. Sorry, I will ask for a refund.
We sent a letter to your email with the changes. You can contact support – you will get money back
Great work! Good luck with sale!
thank you))
SO NICE PROJECT! I WISH YOU MORE SALES! 
thanks my friend)
very good job..
thank you))
Very nice! Good luck!
thank you my friend)))
Great job!
thanks my friend)
Nice work!
thank you))
Nice work!
thank you))
Nice work. Good luck!
thank you))
Nice one!
thanks my friend)