32 comments found.
Hi wonderful project. Can you guide me on how do I include more placeholders and thereby extend the footage and is the audio file included in my purchase?
Hello,
thanks for your purchase!
Here’s short video showing how to extend the project according to your needs – https://www.youtube.com/watch?v=jkN99__IsuQ
The link to the audio track – https://audiojungle.net/item/inspiration-and-piano/17253324 , it is also given in the description page of the project. It’s not included with the project.
Hope it helps!
Best regards,
Eugene
RGBA Design team
HI when i open the project theres an error “This project contains 800 references to missing effects. please install the following effects to restore these references (cc repetile, cc ball action, cc image wipe)” can advise me please?
Hello,
thanks so much for your purchase!
Could you please contact us via our Contact form (right side of the page) – https://videohive.net/user/rgba_design#contact for further assistance?
Best regards,
Eugene
RGBA Design team
Hi mate,
thank you for the amazing project. You are very talented! I loved it and I think it was very easy to be customised!
I’m about to look into your portfolio in case you have some similar slideshows for other projects. If you do not have them, please make them 
Hello, Jenka18,
thanks so very much for your purchase!
Happy to hear you like our Wedding project!
Could I please ask you to leave this project a rating here – https://videohive.net/downloads ?
Look forward to hear from you again soon!
And yes, we work on a new wedding slideshow at the moment, stay tuned!
Best regards,
Eugene
RGBA Design team
Hi, I did edit the comp under Opener, when i try to render it always stop at 15 seconds… 
When I try to see comp layer it something result at a black screen. Is there something I need to do?
Please contact us via our profile E-mail form –
https://videohive.net/user/rgba_design#contact
Then we’ll get your e-mail and will be able to send you the instructions.
Best regards,
Eugene
RGBA Design Team
Looks very elegant. Great job, mate 
Thank you for kind words, EliteVision!
video tutorial include ?
Hello,
Wedding Template includes PDF tutorial and we are working on video tutorial now.
Thanks so much for your interest!
Best regards,
Nadine
RGBA Design Team
Under the WD_Slideshow_MAIN_Render folder, there are currently only 30 placeholders for photos. I would like to add more. How do I do this?
Hello, Jill!
Thank you so much! We’ve sent you three video tutorials via e-mail!
If you need any further assistance just let us know!
Best regards,
Eugene
RGBA Design Team
Love the package. I am having an issue however. I pressed CTRL+K while in the timeline to extend the time of the project from 2:35:00 to 3:45:00. However, if I take the final composition that ends at frame 2:34:29 and move it further down the timeline, it shows up as a black square. I duplicated multiple compositions and spaced them 5 seconds apart to add more photos and when I scrub on the time line after the 2 minute and 35 second mark, they are all black. How can I fix this issue?
Hello, Jill!
Thank you so much! We’ve sent you three video tutorials via e-mail!
If you need any further assistance just let us know!
Best regards,
Eugene
RGBA Design Team
I recently purchased this item. I emailed you several days ago about difficulties customizing the project. Is this item still being supported?
Hello, Latisha,
I’ve answered your question and made a video tutorial for you the same day it was received, maybe that email could went to your spam folder accidentally.
I’ve duplicated it now, please check your email and spam folder.
If you need any further assistance, please let me know.
Best regards,
Eugene
RGBA Design Team
Hi, so far I’m able to work with adding pictures in the slideshow as well as editing text. Also, is there a way to change the color from the Champagne Gold to Rose Gold? I semi-new to AE but so far it’s working out for me easy, I just need help with color changing.
You also mention there is a tutorial video provided. I have downloaded my purchase twice on my mac and I can’t see it. Could you provide it for me?
THANK YOU!
Hello,
thanks so much for your purchase!
Please contact us via Contact form on the right side of our Profile page. Then we’ll have your email and be able to send you video instructions.
Best regards,
Eugene
RGBA Design Team
P.S. It’s stated in the description that PDF tutorial is included with this project, no video tutorial mentioned.
Hi I didnt realise from the description that this template was for After Effects only. Do you have a Final Cut Version? Otherwise we cant use this template. Thanks for your help. Mike
Hello, Mike,
Wedding is After Effects project and it was clearly stated in the first sentence of the description. We need some time to contact Envato Help regarding guidelines for refund you the money correctly as it’s the first time we meet such situation.
Anyway, thanks for your interest to our project, we’ll get in touch with you as soon as Envato Team let us know what to do.
Best regards,
Nadine
RGBA Design Team
Hello, Mike,
here is the answer from Envato Author support team:
“It’s only right that we all follow our refund policy. Let the buyer send us an email, we’ll assess their request.”
So please send us a message via Contact form on the right side of our Profile page.
Then we’ll have your email and will be able to send you the support team’s mail for further steps.
Best regards,
Nadine
RGBA Design Team
Hello Already insert several images and do not visualize them, the manula is incomplete, you will have another more understandable
Hello,
thanks so much for your interest to our project and for your purchase!
First three Placeholder_Openers (01 – 03) are switched off by default as these compositions – Comp_Opener (01 – 03) include typography elements that can be less visible with images behind them.
These first three Placeholder_Openers (01 – 03) can be switched on if you need to show up the images there. You can try to change blending mode to Normal and set up Opacity of the layer to 100% for better visibility if necessary.
The same logic applies to Bumpers and Slideshow – switch on placeholder layers if you need to make them visible, otherwise leave them deactivated.
Please let me know if you need any further assistance!
Best regards,
Eugene
RGBA Design Team
Yes it was my mistake, I had not noticed, but I’m thank you very much
It’s OK, always glad to hear from you again!
Hi, I have a problem with rendering. Its take more than 5 hours just for 3 minute slide show. Is that ok? I work with a mac pro tower 2009 , 48 gb ram , ssd , nvidia quadro 4000. Regards Saeid
Hello, Saeid,
thanks so much for your purchase.
Yes, it’s ok for a Mac pro tower 2009 parameters.
Regards,
Eugene
RGBA Design Team
Great Pack, rgba!
Thank you so much!
opener does not work when add new composition
Hello,
thanks for your purchase!
1) You should press button “Unhide all layers” on upper panel of Timeline to see all layers of the opener composition before you rearrange compositions on timeline.
2) Control layer in the title openers is important for adusting title parameters so it shouldn’t be deleted.
3) How do you add new composition to opener? Let us know your sequence of steps.
Please contact us via Contact form on our Proflie page for further assistance as then we’ll be able to provide you with additional info files if necessary.
Regards,
Eugene
RGBA Design Team
also it is possible to remove the “control” in the titles openers?
when i arrange the compositions in the timeline in the opener or add new one get a black screen the composition is there but not showing, how to fix that? (sorry im new to AE)
One word: beautiful!
Thank you so much!
Great work ! Wish you get big sales!
Thank you so much!
looks pretty !
Glad you like our new template, THX!
