878 comments found.
Hey Guys, I just upgraded to AE cc2018 Jan update. big pack is asking me to restart ae with admin privileges. which i did and then entering my license. which i did… and then it tells me there is a problem connecting to the internet. I checked and AE is authorized to access the internet on my firewall settings… any leads…? .
Hi, Please download and install the latest update from the videohive. We have fixed that issue, caused by Envato in the recent updates.
ok
As I have you on hand… I purchased your 3 Products: aeviewer, Big pack and font manager…. are you thinking of customers like me who do not really want to switch from big pack to aeviewer at each time they want to access specific libraries?
would be great to have my big pack folders into ae viewer…
Yes, you can add Big Pack folder to the AEViewer “Favorites” tab. You can find the path to Big Pack folder under the top center
sorry to be dumb, but how can i add the whole project folder to my favs’
Open “Favorites” tab and drag and drop your folder there.
that’s what I did as it was the natural way to do it.. and it doesn’t add it… as soon as I try to drag the cursor goes into “type a character mode”
Feature request: Would be useful if I could set a colour pallet which globally effected all assets. I’m pulling loads of big pack stuff in to a kinetic animation and each element needs manually setting to brand colours.
Thanks, we will consider adding this on the future releases. 
Hi! Can I add my own graphics to be used in here as well, together with your graphics? If so, do you have a tutorial on that, so that I know that is something I could manage? Thanks!
problem with my pack…not working….error is “Unable to execute script at line 314.p is undefined”
Have you tried to download and install the latest version of the Big Pack?
Yes I tried that still same error message showing up…
Please, email us you versions of the Big Pack, After Effects and OS at support@motion.land
Unable connect to server. Please, check your internet connection.
Hi, Please download and install the latest update from the videohive. We have fixed that issue, caused by Envato in the recent updates.
How do I un-install this plugins?
Hi, It depends on your OS. On Windows you can uninstall it as a regular program. On Mac you have to delete it inside the “extensions” folder.
Hi! Wonderful product. I just installed the new version after the update but AE viewer does not show up under ‘window’. I am on WIN. Also tried the alternate installer. Any tips? Thank you!
Hi, Please send us your After Effects and Windows version and disk name where After Effects is installed.
Wow that was fast. Latest AE, windows 10 pro, c:
Have you tried to reinstall it?
Hey! I want to know if the product works correctly (like video shows) because I really want to buy it but I dont want to spend money if is not a good product. Thks
Hi, Yes, it works as shown on our video.
Because I saw all comments and it seems doesnt work :/
Because I saw all comments and it seems doesnt work :/
We had fixed issues with the Big Pack activation, caused by Envato changed the license verification protocols without any notification for authors.
So right now everything is ok.
Ok Thks Gonna buy it
Hello, it’s me again, the product doesnt work, The window “AE Viewer BP” is empty. I sent you a mail but I dont have an answer, can you help me please? thks
Hi, I have answered you via email. Sadly After Effects CC2014 is not supported. The minimum required version is CC2014.2.
I have sent an email to support@motion.land I cant see AEViewer
Solved that.
I cant find ( extensions ) in cc ! how can I run this script plz?
There is no Window > AEViewer
dude after the update on after effects the license code is not working
Download and install the latest version from the videohive.
I’m still surprised by the great attention Alex gave me. Great product!
Thank you for contacting us.
What’s new in the February update?
We have fixed issues with the Big Pack activation, caused by Envato changed the license verification protocols without any notification for authors.
When I re-enter my purchase code on the newest AE update, I get a message saying to check my internet connection. This is not the case as I have gone through the same process with 3 other Envato bought items and have confirmed my purchase code with no problem on same connection. I have re-installed AE and your extension in the last hour with the same issue.
Hi, Please download and install the latest update from the videohive. We have fixed that issue, caused by Envato in the recent updates.
How can i change color in Transition
Select the layer with Transition and open Effect Controls panel.
Thank u. .DONE
The case when hit the target! Cool dude!
Dear Sir, i just paid your great AE plugin , and i don’t see AEViewer inside After effects , i have iMac system and After effects version cc 2015 , and 2018 , i wish to have it work for these 3 please help me any soon you could . (i sent email to you from mine osama.alani@gmail.com)
Best Regards
We have solved that.
Isn’t working on 15.0.1 AE Version, I’ve just got a blank workspace
Hello? Id like some answers, I have a client deadline. Why does my extrude cut off the depth at the edges?????
Hi, Can you tell us which element doesn’t work for you as you expect?
Do you have a way I can send a screen shot to you???
Yes, you can send it to support@motion.land
Your extrude function is extremely misleading. The video makes it look as though you can extrude as much as you want. When I do it, it extrudes a little bit. Im trying to create a box and can’t do it. Its very frustrating! And, why does the video make it appear as though its a simple interface to apply fx to when its not! Id like some answers or my money back, this sucks so far…
We haven’t received your email.
But I guess all you need to do is to enable “Collapse Transformation” toggle on the layer.
Take a look at this screenshot:
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