879 comments found.
Your extrude function is extremely misleading. The video makes it look as though you can extrude as much as you want. When I do it, it extrudes a little bit. Im trying to create a box and can’t do it. Its very frustrating! And, why does the video make it appear as though its a simple interface to apply fx to when its not! Id like some answers or my money back, this sucks so far…
We haven’t received your email.
But I guess all you need to do is to enable “Collapse Transformation” toggle on the layer.
Take a look at this screenshot:
i’m having this problem. “Unable connect to server. Please, check your internet connection.” I check firewall, internet and all permissions… nothing work What i have to do?
Hi, Please download and install the latest update from the videohive. We have fixed that issue, caused by Envato in the recent updates.
Hi. When I installed this, it would not be rendered in the media encoder, saying, “could not read from the source. please check if it has moved or been deleted” How do I fix this? I tried to reinstall but it same. I’m using Windows 10.
I’ve already tried… Does this happen when my computer spec is Low End PC?
Hi, very nice Your Pack! How does upgrade to full AeViewer work? Just overwrite AeViewerBP? And is there like a discount?
Thanks!
Hi, thanks! After the installation, AEviewer will be installed as a separate product and you can use it instead of AEviewer BP. There is a discount if you are buying AEviewer with the Font Manager.
Guys, we have update Big Pack to the version 1.8.
- Fixed annoying “Unable connect to the server” issue caused by Envato changing the protocols
- Fixed file sorting on Mac
- Improved stability of the extension
Hi, same issue as the above, after the new AE update we cannot open the script, i get this error “Unable to connect to server please check your connection” i reinstalled the latest update and still same issue.
Hi, Sorry for that issue. We have updated the Big Pack yesterday. Please, download and install this update. If you will still have that error, Big Pack will show you how to solve it.
Great work! i wish you all the best for your upcoming sales!
hey, im having same problem here. “Unable connect to server. Please, check your internet connection” but my internet connection. because Update? thanks.
Hi Please download the latest update from the videohive and install it. If that wouldn’t help, send us an email at support@motion.land
Hello I will buy this for sure but does it work for Mac ? Cause I have Mac system
Regards
Hi, Yes, it works on Mac. Just make sure that you have After Effects at least version CC2014.2 or higher.
I’m having the same issue and have emailed a couple of times about it.
Hi there, I keep receiving error message whenever I click the FontManager script and say, “Unable to execute script at line 1. textpanel is undefined. How can I fix this?
Hi, Sorry for having that issue. Please, email us your OS version at support@motion.land
Just sent.
Hey Motion-land! I am very interested in your product (Big Pack of Elements) however I do have one question that I would like answered before proceeding to buy the Extended License. I read in Videohive terms that some products require a new license for each new client. Do we have to buy an extended license for each new client we use the big pack for? Or does one extended license give me the ability to use big pack in any projects for any clients? Thank you for your time!
Hi,
Extended license allows you to use it in any number of project for any client. 
This might be a stupid question, but i need to update this as well because im getting “unable to connect to server” error. im not sure how to download the update. do i just re download it?
Yes, your just re-download and reinstall it again. 
I have multiple errors when i tried to use the Computers elements. I am not able to use them.
Hi, Sorry for having the issue, Please email the screenshot with that error to support@motion.land
hey, I’ve purchased and installed this, but I keep getting an error saying “Unable to connect to server.” I’ve tried using different methods of getting online and checked by firewall settings, but nothing. please help!
Hi, Please download the latest version from the videohive. If that wouldn’t help, send us an email with your license code at support@motion.land
Why do I keep saying my code doesn’t match?
Hi, Please, shoot us email with a screenshot and your license code at support@motion.land
I sent E-mail, please help me
We haven’t received your email. Could you please send it one more time or contact us via our profile form?
A_White, doubting you in Envato. Are you sure you’re the producer of this program?
Yes, he is.
You can send the message via his profile or our profile.
Yes, I sent it.
Even with the latest update, it says “Unable to connect to server. Please, check your internet connection.”
Please help.
Please, shoot as email at support@motion.land
Please, shoot as email at support@motion.land
I can’t open AEViewerBP. Help me please.. (I’m MAC OS)
Please, shoot as email at support@motion.land
I sent E-mail, please help me
Update is already available on the videohive. Please, download and install it.
oh, thank you very much ^^