I commented earlier about the unable to connect update, sent an email and haven’t had any responses despite comments made from author team after my post. I downloaded the update and am still getting the error code.

“Unable connect to server”

Please, same error “Unable connect to server.”

I’m having the same License code error too, I sent an email and am waiting for a reply.

hey, im having same problem here. can i get the same update too? thanks

Having same problem here too. Can i get update too. Thx.

tengo los mismo problemas mencionados en los mensajes anteriores

Hi , I was trying to activate the product, It was activated before but I fully reset my mac and reinstall this product again. but it says, Unable connect to server. Please, check your internet connection.. Please help. I tried to disable my firewall but nothing happens.

When i put the “Item Purchase Code” AEViewer says Unable connect to server. Please check your internet connection. I’ve the stable internet connection. I can’t understand where is the problem?

I keep getting “Unable connect to server. Please, check your internet connection” Firewall is off and still getting that.

Now the program is going well.

Unable connect to server. Please, check your internet connecion!!!!!!! Why is this window popping up? The Internet is connected, and I’ve reinstalled it with the latest version! Please solve it.

A few months ago I managed to install this product into my adobe after effect. but somehow your product asks for the code when I open today, but after I enter the correct code, it does not want to connect to the server. I have changed my internet connection several times, but did not solve the problem. is the problem with you or me? Please help me.

and I have also turned off my firewall, but did not solve the problem

Unable connect to server. Please, check your internet connecion!!!!!!! Why is this window popping up? The Internet is connected, and I’ve reinstalled it with the latest version! Please solve it.

I can’t use this elements about 6 months. ”Unable connect to server. Please, check your internet connection.” Please Check your e-mail.

Any plans to make these compatible with Essential Graphics Panel in Premiere Pro? Alot of the best selling products on VideoHive became top sellers after they updated to work with Premiere Pro Essential Graphcis Panel because theres alot of users who arent very savy with After Effects, like myself.

hi I just download this pack but dosen’t work after effect vision is cc2018 I use it. I install big pack and ‘Alternate-Installers’ in all things but AE Viwer is can’t see

I am using the High Sierra.

I’ve erased, reinstalled, erased and reinstalled multiple times

There is a problem that the list is out of order.

For example, for a 2D effect, the number must start sequentially from 001

137 -> 097 -> 159 It is difficult to find out the effect in this way.

How should we solve this problem?

If I purchase the extended license, Can I use the Big Pack for unlimited videos? Thank you for answering.

hello, i have 2 questions before i buy it please if you may : 1. can i install it in 2 computers ? 2. Does it work with after efect version cc 12 ?

Best Regards