293 comments found.
Hello! Just bought this product but it’s not working, the transitions just “freeze” on end and doesn’t resolve to next screen, please advise: prntscr.com/igrvfx
Hi, I just replied to your email. 
Thanks mate, worked!
Hello again! Some of the transitions can’t be exported with Adobe Media Encoder? Just keeps crashing? 
Just sent you an email 
Solved!! Thank you very much! Great support!
I cannot get these to work. I sent you an email. I am really in a bind, please help.
Hi, I just replied to your mail. 
Thank you for your help. Changing the resolution of the transition composition did the trick!
IT’S A GREAT AND PROFESSIONAL JOB !! CONGRATULATIONS!! THE BEST TECHNICAL SUPPORT..!!
Excellent project I have a problem that is not serious but it is a bit tedious. I use the program in Spanish since I’m from Mexico, so in the expressions of the effects it always tells me that it does not exist because the name of the effect is in English. What I have done is manually change the name of the effect to Spanish every time I use an effect in a project. Is there any way to modify the name of the effects in the expressions permanently? Without having to do it every time I use an effect. Thanks in advance.
Hi! Yes there is a way to do that and I’ll be updating the project with universalized expressions very soon! You’ll receive an email about the update – which you can download for free.
Thank you for the notice!
Hi again, I’ve just released the update where all the expressions are universalized. You can now enjoy the pack in your native language of After Effects! 
When you said “very soon” I thought it would be in a month, not in a few hours. Thank you very much!. I already tried it and it works 100%
No problem, enjoy the pack!
Grate work …..........
Thank you
Wow! It’s very awesome work, man! 
Thank you! 
Hello! Great job. You have a wonderful and professional portfolio! I wish you big sales! By the way, I’m looking for cooperation with the authors of VideoHive. If you want, you can use my music (with a watermark) in your videos. Just choose what you like. In turn, I will place a link to your work on my page (my page already has an example). If you have any questions or suggestions, just let me know
. Good mood and good luck!
Hi, I’m having a problem with zoom-in camera effect not rendering. Can you help?info@chromaphotovideo.com
Absolutely! We just emailed you.
Just got this and opened the project to this message: “This project contains 4 references to missing effects. Please install the following effects to restore these references. (“Set Matte”)”
I have looked at my effects panel and SET MATTE effect is available. Could you let me know which comp uses this effects so I can relink the effect?
Hi, normally you should not be getting that message. Please contact me at royalpixelsenvato@gmail.com
Superb !!! loved it
Cheers!! 
Hello. I have a problem with this pack. I’ve sent you an e-mail at royalpixelsenvato@gmail.com
This is urgent. Please answer as soon as possible.
Thank you.
Hi,
I just replied your email.
Enjoy!
Hello, can i use with 4k footage? I mean it is possible to render in 4K?
Hi, yes you can use transitions with 4k footage.
Hi, I send you an email request for the tutorial please
“Transitions also work with Adobe Premiere Pro via After Effects, using Adobe Dynamic Link. Quick Tutorial on how to use them in Premiere is also included in the project”
Can you send me link to see video tutorial before i purchase, to see if its something i can manage with my workflow
Absolutely, just send us an email at royalpixelsenvato@gmail.com and we’ll provide the tutorial.
Hi, I have a save file that already done and simply would like to apply some transitions from your product. When I extracted your product it seems like an AE save file with some compositions ready to use in it, do I need to re-edit from scratch using your file so I can apply the transitions? Please help, I am a newbie with AE
Hi, please contact us at royalpixelsenvato@gmail.com and preferably send over some screenshots for your problem and we’ll be happy to help!
Hi! How can I change color of Brush and Ink transitions? Thanks!
Hi, please contact us at royalpixelsenvato@gmail.com and we’ll provide a quick video tutorial for it. Enjoy the pack!
How do you set the timing of the transition?
Ok I figured time stretch! Thank you!
Enjoy the pack! 
nice work !
Thank you!
Nice
Cheers!
Amazing work buddy!!! Happy sales !!! 
Thank you! 