292 comments found.
When I enter the purchase code in After Effects, it says: “Your activation key is already being used on the maximum number of devices (2).”
I have formatted and After Effects was uninstalled. How can I sign out or deactivate the license on those devices so I can use it again?
Hi,
Please, email me via the message box from my profile page: https://videohive.net/user/royalpixels
Please reset the license
Hi,
Please, email me via the message box from my profile page: https://videohive.net/user/royalpixels
Please reset the license
Hi, I have replied to your email
Hi, I am having the issue of the license being used in 2 pcs already. How can I reset it?
Hi, email me this message via the message box from my profile page https://videohive.net/user/royalpixels
i used it on 2 PC’s , know after i enter the purchase code to open it on after effects it says: “your activation key is already being used on the maximum number of devises (2)” and the other 2 devices i deleted the after effects and got formated, how can i signout of the 2 other accounts so i can use it again??
Hi Rami, I have replied to your email with the solution.
Hi, I want to apply different text to same lower thirds (duplicated), but I change 1, all others changed. Is there any way to control seperately?
Hi, I just replied to your email.
Thanks! It’s solved.
Hi, are you planning to make an update with new effects in the near time?
Hi, what kind of new transitions would you like to see in the update?
I don’t know! Actually I’m just curious, it might be exciting to see something new after 3 years since the last update! 
After upgrading my PC, the purchase code is not recognized. Also, every time I launch After Effects, I have to reinstall MyFX and enter the purchase code again. Is there a solution to this problem?
Hi,
Yes, that issue has been fixed long time ago. Simply update your MYFX Extension to the latest version via our website.
About your purchase code – email me via the message box from my profile page: https://videohive.net/user/royalpixels
I see there’s been issues with the product with more people than just me recently. It just suddenly stopped working and I’m in the middle of a very important project for charity and humanitarian causes to support Robert Downey Jr’s humanitarian company so I gotta fix this as soon as possible. Hopefully it’s just a bug that’ll be resolved for everyone all at the same time It’s installed, but when I try to open it in Extensions, the box is red and says “Pack Not Found Please Reinstall”. Which I did but it’s still the same problem. I can’t use any extensions.
ALL CLEAR! I got some help from a friend of mine. The application has been acting weird lately and requiring me to “locate” transition files, but then today nothing worked at all. We opened the extension and we tried uninstalling all the transitions and then reinstalled them. We thought it meant reinstall the extension itself instead of just the transition app. Hope this notice helps anyone else that encounters the same bug.
Hi,
I’m glad you resolved the issue. If you have any questions or problems in the future, make sure to email me via the message box from my profile page:
https://videohive.net/user/royalpixelsWe’ve tried installing it on After Effects 2025, but the purchase code isn’t working.
It’s now saying the product has already been used on a maximum of two devices and then it’ll also say it can’t be verified. We’re not sure how this can be when we have After Effects 2019 uninstalled and we we only had it on Premier Pro since AFX 2019 is uninstalled. We’ve uninstalled it from everything now but apparently when we looked in the ZXP Installer window and checked for compatible programs, it doesn’t list After Effects 2025 so we’re carefully assuming it hasn’t yet been updated to include AFX into it’s registry. Will an update be available soon?
Hi,
Make sure to email me via the message box from my profile page:
https://videohive.net/user/royalpixelsWe have I believe there was also an email.
I have replied to your email with the instructions
Is it working fine with AE 2025?
Yes, of course. If you’re having any issues, email me via the message box from my profile page: https://videohive.net/user/royalpixels
Thanks for the quick confirmation! I was just wondering, as I had seen this in older comments (and I’m using the 2025 version, too).
I have not purchased it yet, but I will do it shortly! Thank you
No problem! If you’ll need any kind of help with the project, simply reach out.
This stopped working in After Effects 2025. I was able to install it, but it doesn’t function properly. I’m using macOS Sequoia 15.1. Is there a solution for this?
Hi,
Please, email me this text via the message box from my profile page: https://videohive.net/user/royalpixels
I purchased this and it is asking for the purchase code but there is no place to put it. Where does it go????
Hi, I just replied to your email.
I don’t know what the reply is but i still do not know where to put the purchase code. I have found no where in the plugin that allows this. It is installed in premier pro.
Please, check your email – I have sent you instructions.
Did this stop working in After Effects 2025. I can’t get the plugin to install at all.
Hi, the plugin works with AE 2024. I just replied to your email.
Hi, I needed to reset my PC then reached max number of device. Could you help?
Hi,
Please, email me this text via the message box from my profile page: https://videohive.net/user/royalpixels
Hello, I purchased this Pack for some years now, but due to system re-format, I have had to re-load but it is saying I have used it on multiple devices which is not true. kindly assist. Thanks for the good work.
Hi,
Please, email me this text via the message box from my profile page: https://videohive.net/user/royalpixels and I will assist you
You’ve been scammed, you should ask for your money back and report the seller.
You can purchase the pack here on videohive: https://videohive.net/item/essential-transitions-for-premiere-pro/34783327
Hi there, can’t install product because of a ‘connection error’, yet internet connection is fine. I’ve emailed you and attempted to visit the help centre but the link leads to a dead page. Please help!
Hi, I just replied to your email.
Hi! When I click Extensions > MYFX, nothing happens. Any idea why?
Hi, please visit our Help Center (link for it comes with project files) or contact me via the message form on my profile page and I will assist you.
Thank you! The help center had the info I needed!
Hey how can i unlink from my old PC, coz i bought a new PC and its saying maximum devices used. Is there a way to unlink it from the old PC
Hi, I just replied to your email
Hello. In the process of paying for other products in the shopping cart due to a page error The payment was made because this product was bundled with other products.
I’m sorry, but please refund the purchase of this product.
Hi,
About such matters, please contact Envato’s support team – https://bit.ly/3To5HIW
