37 comments found.
This animation is tremendous. I can see why it is so popular. I would really love to customise it but I don’t have Element 3D 2.2 and can’t afford it. If I bought the template here on videohive could you change the text for me? Or is there another solution that I’m missing? Great job. Well done.
Hello, customizations services are not included in item price. However, you can hire me for a small fee for customizing this project. You can contact me via mail: paulas6745@gmail.com
This animation is tremendous. I can see why it is so popular. I would really love to customise it but I don’t have Element 3D 2.2 and can’t afford it. If I bought the template here on video give could you change the text for me? Or is there another solution that I’m missing? Great job. Well done.
Hello, Can I edit it with After Effect CS6? Thank you very much
Hello, to edit this template, you will need After Effects CC 2018 at least
Hi, I really like this animated logo however I am new to Adobe Effects and cannot figure out how to use this template. I will need a refund since I can not use this. My email is Kendraya1714@gmail.com
Hi, please contact videohive support, authors do not manage refunds
can you customize the animation for me by chance? I really like this template. It will be for a church
I understand we just come from the holidays please let me know if you can help
Hi, this is a really amazing intro and I sent it to someone to render for me but they couldn’t do it. I don’t have the power to render it either. Could you please render for me and make the text say BEN FILMS thanks so much! I really think a premium product like this should include complementary rendering. You can email me at benfilms101@gmail.com
Hi, could you make me another version that says BEN FILMS and in between the BEN FILMS there is my logo? Send me an email and I’ll give you the logo. Thanks again! (Email is still benfilms101@gmail.com)
Hi i am new to after effects, I am using CC 2017, and I have done all the steps in order to set up the project, however when I attempt to edit it i have gotten various error messages that honestly i dont even understand what they mean and then my app will crash and I was wondering if i could just tell you the title i wanted and you could render it for me.
Hello,
I love your AE template, but having some issues using AE CC 2017.
Upon opening the file, it appears to UPDATE the CC 2015 code. Although, I am not seeing any missing files, the World is not displaying in the background.
Tne 3D rotating text renders fine. Is this a Layer render issue or related to the Adobe version update??
I attempted to move the main AE file into the data folder and the earth is still not displaying behind the real-time rendered Text / logo. I dee NULL objects—are we supposed to IMPORT the world 3D models into Elements ?? The instructions are incomplete or this file simply does not work in cc 2017. I will need a refund asap if not. thanks.
Hi, sorry for delayed answer. Please, contact me via mail I will send you updated version that works in AE 2017
hello, please help i can’t get any of it to open, can you render it for me please – my username is Ghazwan1995 and i left you a review of what i wanted when i purchased this thing earlier this morning
Hi, please contact me via mail and I will help
Hi, I couldn’t get this to work with Element 3d V 2.2 so tried reverting back to V 1.6 but it wouldn’t work and kept crashing on my version of after effects (CC 2017). Are you able to create my render file for me if I supply details and send it over? kind regards
Okay, not a problem. Send your logo file via mail and I will render it
sure thanks can you send me your e-mail address?
Hi! I’m getting memory errors and crashes on every render! I’m working on a iMac Retina 5K with 32Gb of memory with 3GB reserved for other applications. I’ve tried rendering in draft quality, reducing the color space to 8 bit, and reducing the resolution to half but same result each time. As it’s rendering a simple path you see the memory percentage being eaten up after rendering only 40 frame!!! What is the problem and how can I go about fixing it?
What GPU do you use? Performance of your GPU is the main factor since element 3D uses GPU accelerated engine.
You can find recommended GPU list for E3D here:
https://docs.google.com/document/d/1kqQP_Okzn_PEJsn0_CstMJUKyXw3VUJPz9-zX85dDag/pub
If you do not have a compatible card, I can help you render on my machine for free.
Please also take a look here:
http://www.videocopilot.net/docs/element2/troubleshooting/render_problems/
Well the GPU I’m using is Radeon R9 M295X which is compatible! I will try adjust some of the parameters as the Element 3D troubleshooting mention and see what happens. Ill let you know after I’ve tried it. Thanks.
O.K. . Still not working. Right!, could you do me the favour that you mentioned in rendering out the 3 versions but minus the logo? If you can render out as 1 alpha file each of the 3 earths with all their glows, lights, mattes, etc combined, then each of the 3 backgrounds as separate files, then I’ll do my thing with the Element3D logo layers and composite them in the Final Render Comp. Would that be an problem?
If nothing helps I can render on my machine. You can count on me
O.K. Great! When would you be able to do it?
Right now. Just send me your customized project to my mail and tell me what needs to be rendered
Well, I thought that you would use your existing project and rendering the files I mentioned which would save on me sending back to you the same project that is already in your possession! I don’t want any changes to it, just render the files I mentioned.
You do not need to send me whole project, just .aep file with your changes
Oh, sorry, I did not see your message. Yes, I can render 3 versions without logo
I almost done with renders, can you tell me your mail?
Wow! Great! It is numediaja@gmail.com.
Thanks again.
Good morning. Thanks for the files but could you send me the background for the star background for Scene 1 since you couldn’t add it to the alpha channelled Earth. Much appreciation in advance.
Thanks for sending the star background background so quickly. I really appreciate all the help you’ve given in sorting this out. Cheers!
Glad to help
When I open the file all I can see is the logo and a black background. I’ve never used Element 3D before so I had to buy it, Element 2.2.
I encountered the same problem when I opened this project in Element 3D v2. The project was created in E3D version 1.6. So I think it is better to revert to an older version temporarily (1.6 version of E3D). It should work without problems.
Awesome work and execution.. =) GuitarNation
Hi Paul, I’m using elements 2.2 and I copied the assets folder to my models but the earth is not shown what should I do?
Hi, I think it is better to revert to an older version temporarily (1.6 version of E3D). It should work without problems.
I already did and it worked thanks very much for the nice template god job =))
do you have a flat version for the bumped earth obj like a map version ?
Sorry, did not understand what do you mean 
Love the intro’s ….I know this is more of a feature request instead of a support Q..but just wondering if possible to add the effect of zooming thru logo into globe then fade-out where then I would have it transition into new clip? particularly the 2nd intro…or guide me thru it, would be great. thanks
Sorry, got no clue how to do this
Hi Paul. I also bought your nice earth logo reveal. I have the same issue. No Earth shown. I have the latest CC version and plugins. How can i get the earth appear?
Hi, what version of Element 3D are you using?
The latest one. I got it to work though. In Element 3D allt objects seems “off centered”. So i clicked the center camera on object button and all the objects are now visible again.
Best regards Jukka
Thanks for feedback, Jukka.
Paul, Your work is amazing. I really appreciate the time and hard work you put into your templates. Can you do me a favor and please tell me how to change the color of the font logo once I have it in the comp. I have it there, but It look black and gold and I want it more chrome. Please help? Thank You, FotomanDave
Sure, Dave, I’ll provide videotutorial as soon as possible 
Paul, I have had another problem and I know it is probably something simple, but I can’t figure it out. I saved the project. A few days later I I open the project and everything looks good, but the Earth Null is not showing the earth at all. How can I fix this? I have all the original files. Thank you
I’m getting memory errors or crashes on every render on the first frame. I’m working on a MacBook Pro with 16Gb of memory with 6GB reserved for other applications. I’ve tried rendering in draft quality, reducing the color space to 8 bit, and reducing the resolution to half. But same result each time. Just using simple text in place of the logo. Help!
Oh, and running AE CC 2014, fully updated
I did some search and found that switching “Render Multiple Frames Simultaneously” to OFF might help
Hi, Bruce. I received your project. Rendering on my machine is fine. Unfortunately, I cannot see any solution. It can be anything – Element 3d bugs or even After Effects issues. So the only quick option is to do rendering on another machine
im having hard time to change the logo…man u should make it easier for newbies… try to add text but it wont let me…try to mask but it look hidious…........can i just replace the logo with AI?????
Hi! This video can help your import your logo from AI to AE
https://www.youtube.com/watch?v=1J1NPZFUh6oIf it doesn’t help, please send me your AI file via email and I’ll provide your logo in AE
i will email it to you by tomorow thanks
can i have your email pls? or u can email me rahimnasoha@gmail.com
ok, I sent message to your address
Do you have the link for the third audio track you use? The music links you included don’t have the one that starts at :38 of your demo video.
Great, thanks!
hi i’m new to all this after effects stuff so please bare with me i download this and started it up and it said i was missing files so i clicked ok and and it started to load and when it was done i could not see the earth. so am i missing a plug-in or something
Hi! Do you have Element 3d and Optical flares plugins installed? If yes and you still get info about missing files, then find ‘Earth Logos Element Data’ folder inside downloaded zip and move it here: Documents\VideoCopilot\Models\My_Models
it’s still saying i’m Missing Models: models/primitives/sphere_HD.obj
This project doesn’t use this model (sphere_HD.obj). Although, sphere_HD.obj came from Element 3D installation. Try reinstall E3D
Did it help?
nope but i had some one email me the sphere_HD.obj to put it in the folder. all good now