203 comments found.
First of all, very great job! Thank you very much for bringing us the possibility of working with this amazing characters 
Now, I have a question. I have a problem with Eye States, and Mouth States. I change the numbers, but nothing seem to happen. This problem appeared with different characters (I’m working with Bob and Jenny).
In the case of Bob, I ended copying the keyframes of another comp, and worked. But now I have the same problem with Jenny, and copy-paste doesn’t seem to work.
I have the two characters in the same composition. In Jenny’s case, I imported just the rigged character.
Thanks again!
Oh my god! I’m really sorry that i didn’t answer you. I didn’t receive notification that there is a message. Really really sorry!
Unfortunately you can merge or import the files which include the rig only. And only you can this kind of files merge. So you can’t use the animated files together. Sorry for the bad news
Is there anything else I can help you with?
Hello, I have a quick question. If I buy this template, may I use a character on a print poster for a client?
Hy,
Yes you can use it on a print poster, and it’s just enough to buy a regular version.
For more details and examples here you can see the Videohive licenses:
Videohive License
Hi! This product looks great, would it be possible to use Adobe Illustrator files instead of photoshop? That way you could use the continuous rasterisation switch to be able to zoom in further than the 110% that this is currently limited to.
Hy, this project reads the body parts from a PSD file. The PSD file is 200% bigger then the project’s resolution, so you can zoom a lot to the project if you need, but unfortunately there are limitations.
You can replace the character’s body parts with illustrator layers I think, but there are over 100 layers which takes a lot time to replace (Ok, you don’t need to use all the 100 layers, but there are 30-40 you need to replace). I hope it will help. If there are any additional issues or further queries, please feel free to ask.
I am Japanese youtuber.
Can I use this character and template commercially on Youtube?
Also, Can I use it with multiple videos?
In that case, should I buy either a regular license or extended license?
I’m sorry, I am not used to English.
Answer please.
Hy,
Here you can find the License rules for Rigmo (or other Videohive items).
Videohive License
This is the general License Conditions what we need to accept, to upload items to Videohive. I think in your case enough to buy only a Regular License.
I will purchase a regular license. Thanks for the wonderful templates and answers!
I’m super beginner at after effects and everything, I’m simply wanting to change the hair color and shirt color of “Lindsey” for my video I am using her for. Can i just do this with the Photoshop file titled “Model Sheet” or do I have to completely recreate her? I thought it would be a simple task, I’m just not sure which layer to change this on, etc. Thanks so much!
Hy, no problem, in Photoshop you can colorize her hair easily:
First in Photoshop hide the first folder called “__7_Reference Folder”.
Just click on the eye icon next to it.
Then in the folder “__1_Front/___head1” there is a layer “head1” Here you can colorize her hair. The most quick solution is to select her hair with the Magic Wand Tool (W shortcut) then click on her hair. When the hair is selected Up in the “Image” menu choose Adjusment/ Hue/Saturation. Here you can change the Hue of the hair.
Don’t forget to change her hair with this method in the other views.
I hope it will help. If you need more help feel free to ask! 
Does this method work if i wanted to recolor her shirt and pants as well? When I save this photoshop file will it just automatically update in the After Effects File as well? Thanks so much!
Yes, you can use this process for all body parts. Not need to select the layer always with the Magic Wand Tool, in some cases you can use the Hue/Saturation filter for the whole layer, not need to select the part of it. And yes, After Effects will automatically update the Photoshop file, and the layers.
If not, you can reimport it:
In After Effects right click on the PSD layer in the 001_Imported_PSD folder. Then Replace Footage/File…. In the popup select the layer in the “Choose Layer” list. Select “Ignore Layer Styles” and in the Footage Dimension drop down list select “Layer Style”.
You guys are lifesavers! I have one last question, I am trying to create my own composition that shows Lindsey typing on the computer and then she stops typing and her face changes to sad after awhile. I have been using your “Bob working loop 11” composition for the basis of this scene. However when I try to extend the composition length (hovering over the end of the clip until the ] bracket appears and pulling it to the right to add more time) Lindsey disappears after the default time! The desk and everything else stays, but my character disappears after 5 seconds or so which is preventing me from extending the composition length. I can’t figure out why this is happening, if you have any ideas please let me know! I know this is a little hard to explain over the computer hopefully i explained it well enough. Thank you so much for the help!!
Hy, I apologize for the delayed response, unfortunately I didn’t have internet in the past days but I’m here now!
I think the problem is that there are some compositions within a composition, which are too short.It’s hard to say what to do exactly in this situation without seeing your project. Can you please upload your project to a cloud service and send me an invitation to your project files via my profile page and I will take a look what is the best solution to fix it. Thanks!
what should i do if layers are cut off on a custom character rig.
Hy,
There is a tutorial in the pack for this issue. Just follow it and you can fix this problem. Sorry for the trouble, this is an After Effects problem!
If you can’t find it here is how to fix it:
In After Effects right click on the PSD layer in the 001_Imported_PSD folder. Then Replace Footage/File…. In the popup select the layer in the “Choose Layer” list. Select “Ignore Layer Styles” and in the Footage Dimension drop down list select “Layer Style”.
If you need more help please feel free to ask!
Hello! I’m using the start position and can’t change hand states – the sliders have no effect. what am i missing?
Hy,
In the Model_Sheet.PSD did you fill the layers in the folder ___6_Hand_Poses folder? I mean, you need to place your character’s hand gestures into the
“___6_Hand_Poses/__hand1/right_hand1” layer,
and “__hand2/right_hand2” layer
and “__hand3/right_hand3” layer etc…
The hands layer in the __1_Front/__right_hand1/__right_hand1 is just a reference layer as well as the __1_Front/__left_hand1/__left_hand1 layer.
To use the hand states slider you need to place your hand layers to the ___6_Hand_Poses folder. I hope it will help.
If not please feel free to ask or please send me your project files via my profile page to take a look what is wrong. Thanks
that was it. thanks for the quick reply. seems obvious now.
your quick support makes the product worth the price. i may come up with more questions, hope they are as easy!
I was working with one of the “001_Bob_Animations.aep”, when all of a sudden, the head, face, eyes, mouth, and shoulder joints all shifted to the point where “Bob” looks deformed. How can I reset those joints?
https://s3.postimg.org/41joaldk3/Screen_Shot_2017_03_17_at_8_56_25_AM.png
Nevermind. I figured it out. Per the post from above, you can’t import two AEP files with the different poses into the same project. I had done that. Once I deleted the other Animation set, Bob went back to normal. Awesome template. Thanks for the killer work!
Great! Good to hear that! Wish you the best!
Hi, thank you for your amazing template !!!! I have a little problem when i try to import two characters in the same scene. it disconnect the configuration of the first characters, how can we do, for control the two characters without changing the other one ?
Hy, thank you for your kind words!
You can only merge or import the AEP files which include the rig only. The AEP files which include the 40 character animations are not mergeable. If you want to import one of the included animations into an another character’s AEP file first you need to render it (to mov, avi, etc. ) then import this video file into the another AEP file.
Okay thank you for the answer ! and thank you again for your work !
Okay thank you for the answer ! and thank you again for your work !
How do I increase the length of the animation? For example, I add 001_stand_bob to the project, and a brown box appears in the composition time line. I try to stretch the box but it wont move.. How do I make the character remain in the composition for longer?
Also how do I edit the character? In the tutorial you delete his body and start drawing. When I select the characters body part in the model sheet and hit delete, it deletes the layer and the body part still remains. So then I tried drawing over it but the pen is behind the layer.
To avoid to delete the layer from the layer list use the rectangular marque tool, select all or part of the screen than hit delete.
I don’t know why only a brown box appears in the timeline. Can you please upload your project files to a cloud service and send me the link, I will take a look how can we fix it. Thanks
I greatly appreciate your help
Hy,
sorry for the late response, and thank you for your message. You point out an important thing that I could fix. Soon you can download a newer version of Rigmo. I would like to ask for your patience the update is queued for review.
The brown box you mentioned is the composition on the timeline. It was too short, it will be 30 seconds long soon. If you don’t want to download the newer version, because don’t want to start your project from the beginnings, please write me a message via my profile page and I will send you a description how you can modify the composition to be longer.
The first problem: you see two layers, because there is a reference image in the PSD. If you open the Model_Sheet.PSD you can see a folder called __7_Reference_for_Setup. In this folder you can see a layer “__1_Front”. This is the second layer which cause the problem. This is a reference layer to setup the character in Photoshop. In the Videotutorial you can see why it’s a huge help in After Effects. If you don’t want to use it just leave it blank, delete the graphics from this layer with the marquee tool.
I hope it will help you. If there are any additional issues or further queries, please feel free to ask
“If you don’t want to download the newer version..” There is a newer version? (I only download 2 weeks ago I think)
I think I fully understand this product now and I’m very grateful for your help. I just have one final question. I want to add a hat the the character and I know to do that I have to extend the ‘head1’ space using quick select. But every time I try to increase the area it just retracts. Is the size unchangeable?
Sorry for the waiting, the newer version is approved already, It took more time than I thought. You can download it now.
The head and the hat aren’t fit in the head composition? Sorry but not recommended, to change the size of the head composition, because it can mess the head elements, and can cause problems with the expressions. What if you add a new composition to your scene with the hat in it, and link this composition to the head composition? So it will follow the head when it’s rotating or moving.
What if I create character from scratch? How important is the size reference?
Do you think of the size reference layers in Photoshop? They doesn’t matter, just help to place the body parts in After Effects. You can leave them blank.
Or do you mean that you want to draw the character in After Effects?
You can, but it’s harder then draw them in Photoshop.
You have answered my question, thankyou for all your help. I’m very grateful
Maybe im just a goddamn moron but I really don’t find this as simple as you advertised it to be. Your tutorial is soooo long.. at least, if feels that way as you speak SO slowly. Perhaps you think it makes it easier on people but it doesn’t. There’s a pause and rewind button that can be utilized. You need to cut the video in to multiple parts and categorize it. I can’t be skipping through the entire tutorial looking for the help I need every time I get confused. It’s driving me insane!
The product seems great, but it’s just taking me hours to understand basic concepts and making me frustrated. I hope this is constructive criticism.
Hy, thank you for your feedback, it’s really useful for us!
I’m agree with you, the Videotutorial is a bit long and boring. The main idea was to show eeeverything, and show the process how the user needs to design his/her character then load and modify it in After Effects. We need to improve the Videotutorials in the future. The categorization is a great idea, we will examine what we can do about it. Thanks!
Hi i want to change the mouths motion but it is not working can you help me?
Hy,
You can change the mouth states when you click on the little head icon, then with change the number of the slider in the “Effect control” panel.
It’s not working? Did you place the mouth state in the PSD with the right name conversation? (“mouth1, mouth2, mouth3 etc.) This is the most important rule to After Effects load the mouth layers properly.
If the problem still persists please send me your project files and I will take a look how can we fix it. Thanks
Great idea. =) GuitarNation
Thanks!
Awesome wok, before buying this I have a small question. Does it allow me to rotate the head a bit ? other than the poses set up can i make his face look at something ? how can i control the eyes, nose and mouth alone? do they have to be done separately? can i add a null to control them or would that ruin the setup u made ?
Hi i really like the plugin but i have some issues like cropped parts and changing the height of body parts like head or torso and composing a real project doing múltiple animations, but i really preffer if you can continue doing tutorials based on FAQ on this comments that would become in a realy good suport for us. Thank you for this work that its amazing.
Hy,
thank you for your kind words! I’m happy you like it!
This cropped parts issue is really annoying. This is an After Effects problem, unfortunately the real fix is if you replace/reimport thos assets which beeing cropped. Could you fix them? There is a mini tutorial in the pack, but if you need more help feel free to ask! I’d be glad to help.
If there are any additional issues or further queries, please feel free to ask
Hi, before I purchase this amazing template, can you send me a tutorial or screen video recorded to see how is it looks like? I see that all characters are the same height in the promotion vide, and all character have a tall legs, I wonder if this can be changed… to set the rig points custome as I want…
Hy, here you can watch the 3 Videotutorials which are included:
Videotutorial 1
Videotutorial 2
Videotutorial 3
You are right the characters have the same height, but the proportions are different. You need to use the same height but you can change the lenght of the arms and legs. Then you can change the scale of the composition which includes your character.
How do I access this supposed 24/7 customer service?
Hy,
this means you can ask at any time when you need support and we will solve the problem regardless of weekends or holidays.
Hello, we can made a loop? Walking go to -> Main Composting and its no loop when i make a key frame thats say.
You walk from a to b the animation run one and then not more.
Hy,
the running and the walking animations are looped animations. The run is 25 frame long the walk is 30 frame long looped animations. Sorry, but I can’t understand what is the trouble? How can I help you?
Hi! I’m using CC17 and the system works fine so far. BUT the previews don’t show, I need to scrub the timeline to see what happens. Without scrubbing the monitors often stay black and take very long to load.
Hy,
sorry but I don’t have CC17 yet and don’t have experience with it. I would like to test Rigmo on CC17 as soon as I can try it
Did you find the solution for the problem?
Hey, good job! Just a quick question: Is there a way how to send legs to back or front? I couldn’t find it.. thx!
Hy,
yes you can!
To see the leg layers click the shy icon. You can see, the left leg is duplicated and the opacity of this layers are depend of the character’s actual state (e.g. front view, 3/4 side view, side view…etc.). Just move the leg layers with the shoe layers in the layer structure up or down to send the legs back or front. Hope this helps.
If there are any additional issues or further queries, please feel free to ask. Thanks!
