825 comments found.
Hi, I can’t use this file on my imac After effects cc 2015.3. The After effects crashed when I try to edit the figure. Do you know why this happen ?
Hi Sid,
Thanks for your purchase. Please check your mailbox. Regards”
Skarto
Hi, just bought this , but found out theres no tutorial video for facial expression changes , how i change? the face FX slider has nothing in it
Hi, Please mail us. help@pixflow.net . I will solve your problem.
Kind regards. Skarto
Some of my characters seem bugged. Say Hi has a square solid where its right hand should be. And Outift 13 is missing its right arm…
Hi,
Please update your After Effects. If it doesn’t work please mail us at help@pixflow.net .
I’m Skarto and and I’d be happy to help you sorted
.
Do you sell the animated icons pack separately on GIF format for web usage?
Hi,
as its against law ( selling our items out of envato market ) we cant sell you any property separately But all animated icons are templates very well and you can easily find and select any of them
Regards
Great work thx! CS6 or CC2015.2 or CC2015.3 – which one would you suggest for Pixity Land for quicker work? PC 16G RAM Thanks
Hi,
Thank you for purchasing the Pixity Land.
Pixity Land works fine on CS6 version but maybe you experience problems on some systems when using the project in CC versions.
Best regards
thx
Where can I find 2 things: - “pose catalog” maybe on video – with poses and the names of the poses - characters like Julia – with the combination numbers (hair, nose etc.) for them thx
Hi,
unfortunately we don’t have this future however you can use name of pose compositions at project search bar in Aftereffects.
We suggest you to check our pre-made stories for find out how we created the characters.
ok thx
You’re welcome 
hi is there any tips or tutorial that i can create my own animation set? bcos some action doent have in your prefix template
Hi,
Thank you for purchasing the PixityLand. You can find more tutorials for PixityLand over here
And I suggest you to watch this video too
If you have any other question please feel free to email us: help@pixflow.netRegards
Hi I just bought the template a few months ago but only at this moment I will go to use. I am not a pro but find that the adult-control panel and the screen is blank and cant see any image, nothing…I was looking the messages and find that other ppl have reported this same issue.
For the other hand, the template is great and I will really love use it.
Thanks
Dearn Kleesoft,
Would you please mail us your purchase code and your problem ? Help@Pixflow.net
Regards,
Pixflow
Hi,
I wanted to ask if you could explain again the regulation for the regular licence. I don’t understand what it means that I can use it only for one time? Is it only for one product, one exportation, one publication? Afterwards I can’t access to the material anymore? If I am not satisfied with my video, can’t I re-do it?
Thank you very much
Best Regards Rania
Hi Rania,
You can make videos as many as you want for 1 brand/company with 1 regular license. Please let me know if you need more information.
Regards,
Pixflow Studio
Hi there,
We have 3 clients that want a video. Can I use the extended license, to create 1 video for each of them?
If not, what is the difference between standard and extended license?
Thanks!
Hi,
Let’s say you want to make a video with Pixity land and include the video in an end-product and sell it to the customers. You need Extended License. If it’s free you need regular one. But if you want to create the video for just one brand or company, you need only one license. You can create multiple video for just one brand. If you want to create video for another company we appreciate if you buy new license.
Regards
Hi the file is too big to download n i can’t resume the download if time out…. is there any other solution to download it?
Hi, Thank you for purchasing Pixity Land, I’m sorry that i hear this, But it really depends on you internet connection and stability. Envato allows resuming your download in case that you fail to download it all, but if you still have problem, please use IDM or FlashGet for best download experience
hi i notice alot ppl have the slow loading issue i wonder what usually cause it?
Hi Jikey,
Pixity Land works well as you see in our tutorials. However you need to purge your memory (press ctrl+alt+/) after each ram preview. Please let us know if you need more information by mailing us : help@pixflow.net
Regards
Hi,
I am not able to preview this. Its extremely slow. What is the system requirements for this? I’m using Adobe After Effects 2015. I have Intel i5 windows8.1 and 8 Gigs of ram. Really disappointed. 
Hi,
Sorry to hear that. Would you please send us screen capture, so we can help you.
help@pixflow.net
Hello! I just wanted to say thank you for making such an easy template to use! I’m not an after effects expert, and this made making an explainer video for my Indiegogo campaign soooo easy!!! Great product, recommend highly! Check out what I made! https://igg.me/at/comixcentral
Hi,
Thanks for choosing Pixity Land and sharing the link.It really gives us more energy to make better products. Hope you get enough fund.
Regards,
PixFlow
I’ve recently purchased this product and I’m getting a dependency error on two font types. Lobster & Bokeh. Could someone from your team help us out with this?
Hi,
We received your mail and we’ll help you asap. Please just send your purchase code via mail.
Regards,
PixFlow
Hi there,
First of all, I really like the template and it is very useful and wonderfully designed. I am still learning AE and the template.
I would like to know how to customise the clothes, as in i want to increase the length of a dress. Please send me a tutorial on how to do that, on this email address : nishath.omar@live.com
I would be glad if you could reply asap, since its urgent.
thank you.
Great project!
Thank you 
Is there any wedding dress for the girl? I would like to purchase this template but ill need a wedding dress.
Hi,
Yes. Both of adults and kids have wedding dress.
I’m using this on CC and I have the same problem as southwestfilm and mycoffebox =/. I have a 15 inch Macbook Pro Retina 2015 w 16gb ram and all i get is a black screen on the composition previews… please help!
Hi, and thank you for purchasing the PixityLand Explainer. If it possible for you, send an email to us and send the screenshot about your problem too. By the way we have find the bug from the Afereffects cc2015 on the Macbooks. If it possible for you, check the project with other Aftereffects versions. For example cc2014 or Cs6,
Best regards
PixFlow Video Support
Hi, whenever I try to view the Adult – Control Panel I get a blank screen, no images. Am I supposed to do something to load it up? I’m using the latest version of AE.