Hi, can you send us an email with some information regarding your problem? So we will help you through it. Thanks.

Hi, thank you for your purchase. Yes, the render time looks correct, since it generates realistic neon mockups, After Effects takes some time to simulate the scene, but in around 2 hours it should render most scenes.

Hi, yes you can use the template freely with all the things provided with it. Even for youtube monetisation. You do not need to purchase anything else.

Thank you!

You’re welcome. Hope you enjoy using it!

Thanks and regards, Stephan Zammit

If you not use photo that not your own, why I cannot do same with textures. Or write in information to item: which textures not your own. Or if all this textures not your own, what sense in project. I cannot reanimate new billboards or something else.

Which another files not are free inside license to this project??

Hi, as per the license you are granted here on envato you are free to upload and use it in youtube for monetization. That statement means that you cannot redistribute the raw photos (both for money or for free). But you can distribute the end product of the template with all the features including those photos.

So as an example:

You can: Render a neon scene as shown in the tutorial and upload on youtube/ monetize it.

You can’t: Take any single element of the template, such as a photo, and redistribute/sell/upload it on its own.

This same thing apply for every item on videohive. You are free to use our items for what they are intended to. That is: produce a video from them and redistribute/ upload it, etc. But of course you cannot take separate elements or the actual template and re-sell them.

So basically in a single sentence: Yes you can upload any video made with our template and you are free to use all the features of the template.

Hope this makes it more clear for you.

Thanks

Hi, thanks for your purchase, I’m glad you like it, and that it’s working well for you.

As for your question, we tested the template on a 3 year old i7 laptop, and the rendering was around 2 to 4 hours per scene. The project is quite intensive, since it generates loads of 3D layers and effects, in order to achieve the realistic look, but on your system I would say it should render in about 1 to 2 hours per scene. As a tip I would recommend checking the duration you are rendering; by default the project is set to the maximum, so make sure you reduce the duration to the amount that you need (this is explained in Help Video 12). For your reference, our tests were based on 10 seconds. In normal situations, you wouldn’t want to keep the same shot for a long time, so a shot of 10 to 20 seconds should be more than enough. One last thing that you can check is that you don’t have multiple scenes stacked under each other in the ‘Main Comp’, since this can really slow the renders. For best results I suggest rendering 1 scene at a time.

Hope this is of help to you. Once again thank you for your purchase, and I hope you really enjoy using the project!

Thanks a bunch ! Much appreciated ! Meanwhile I actually made some research etc.. And some tweaking and I’ve been able to go down with 3hours for 20s and I’ve added some stuff so comparing to your demo. That’s pretty good ! Thanks so much again !

That’s quite good for 20s! You’re very welcome. If you need anything else, don’t hesitate to ask! Also, if you find the template useful, you can leave a rating and a short review in the download section. We’d really appreciate! Thanks and regards, Stephan Zammit

Hi, this is quite odd, since we are testing the same files on different PCs, and they work with no problem.

Just a few more things to troubleshoot the problem. Does the footage play when opened through Quicktime? (when it plays in quicktime it might lag a bit, that is due to the high resolution of the footage, and it is completely normal).

Also, are you extracting/ unzipping the downloaded file, before opening the project?

The following procedure sometimes solves problems related to .mov files, which you might find helpful as well:

Try setting your default player for .mov files to QuickTime. Right click on one of the mov files you are having a problem opening in AE. Select the “Open with” and select “Choose default program…” at the bottom. Select Quick Time. (Make sure the “Always use the selected program to open this kind of file” box is checked.) Reboot your computer. Open AE and see if it works.

thanks a lot. im still having trouble but its ok cus i want to track it into my own footage anyway so it will still be everything i need it for. thanks

Hi, ok, if you require those specific scenes, and still have any problems, don’t hesitate to contact me, maybe I can convert them in a format that works for you. But yes, if you are tracking into the footage, the other scenes should do the trick. Thanks for your purchase and I hope you enjoy working with it for your project!

As for the camera movement, this is pre-made for all the scenes. Basically each scene has its own pre-made camera movement, so you don’t even have to touch this. There are around 100 scenes, and every scene has its own movement, and style (of course with some AE knowledge you can even add your own movement). So you just select a scene that you like, add you own design and render. The scenes with the custom background photo (such as scenes under “The Alley” category), require a few additional steps, but this is all explained in the help videos. So I think you should be able to follow quite well. Just make sure to watch the included help documentation.

Awwww awesome you convinced me , imma get it right now. thanks for quick replies

That’s great! If you are confused on how to do something, or encounter any problems along the way, you can contact us through our profile page. We’ll make sure to get you through it.

Hi, as per previous emails, you can find some tips in the email. Of course if you have further questions don’t hesitate to contact us again, and we will answer you with a solution.

Thank you

As for you question, yes this is very possible and quite easy to do. Most of the neon scenes have a simple position Control layer, which can be moved in 3D space, and all the sign, glow effects, etc move with it. So what you’ll need to do is just remove the things that are related to the background image, and you’ll have just the neon sign, which you can place wherever you like in the 3D space, since it is a 3d sign. It even has a simple to use a depth control option. So you can modify the actual neon depth/thickness in 3d space. Of course the camera track, etc is not explained in the help video documentation, but I am sure you know how to do this.

That’s all I think, I hope you will love using the toolkit! If you have any further questions don’t hesitate to ask!

thankyou so much! that’s all i needed to hear. you’re brilliant.

That’s great. Thank you

Hi, I’m not sure if I understood your last message. Is it working for you now?

I can write to your email please? my email is jcvilaplana@hotmail.com

Yes of course, if you have any questions/ problems you can send me an email on stephanzammit@neuronfx.com

Thanks Dimas Glad you like it!

Thank you. Glad you like it!

Thanks! We have put alot of time and energy in this one. Hope many people find it useful

Thanks. Glad you like it!

Thanks.

Thank you. Really glad you like it

Thanks!