The first of all (before such statements) you should call to support. Send me your invoice number (proof you are not a pirat or thief), and send me screenshots of issues.

It’s funny – I’m your client, but you call me a pirate! The first of all (before such statements) you should update your library with the files that are missing there and sell the COMPLETE product. I didn’t pay part of the amount for it, I paid the whole amount and I expect the same in return.

From what I can see in the comments, you have been consciously and consistently selling an incomplete product for years. You had three years (from the last comment) to complete your product. It’s pathetic that now I have to send you some screenshots and prove that I was deceived by you.

I have contacted Envato for a refund and for them to take a closer look at your dishonest practices.

Well, since you are so smart and know everything, then there is no point in me helping you, as well as for you to write me anything. In three years, this project has been downloaded thousands of times and no one except you had any complaints. But you are smarter than me and all these clients, good luck to you. PS: by the way – you didnt sent me your invoice number. Any shop can ask their clients about invoice. It’s basically usual practice…but not for you…

a little tip for you: try to unzip all the files. Do not run the project from an unpacked archive. ;-))) and next time dont forget the invoice

I’m sorry but you’re lying. You write that the project was downloaded by thousands of people, but it is clearly visible that only eight people bought this crap, three of whom wrote a comment about the incomplete zip. I didn’t give you my invoice number because I don’t want help from you, I just want my money back. And of course I unpacked the zip – I’m not an idiot. You write such nonsense only because you know that other buyers will read these comments. I appeal to them to stay away from your projects!!

Kisses. Mr. SMART GUY.

Do you know something about Envato Elements mr.”Smart Guy”? No? So…maybe you are not so smart ? Cause on EE this template was uploaded thousands times. I’m really glad that people like you stay away from me and my project. I will glad to pay a several thousand dollars to didn’t know that kind of persons. Please use your kisses for another guys. Good luck mr. S

You’re the one who started calling me “Mr. Smart Guy” and I have to admit you’re right. I’m not as smart as you. You sell a broken product, profit from it and then insult your customers. That’s very smart! I have been buying designs here for years, but this is the first time I have been cheated in such a shameless way. I hope that everyone who reads your answers will draw conclusions from them and avoid you. It’s sad that people like you are ruining the good name of this place.

Next time you will think before call anyone “liar”. That’s bad practice in relation “buyer-seller”. I checked this project 5 times in last day. All working well. Problem on your side. But you don’t want send me screenshots of your issue and number of your invoice. How I can know – you not a pirat? Try to imagine: some dude came to the home appliances shop and screaming “you sold me bad tv, your shop is s..t, give me refund! But I will not give you purchase code!!!” Man! It’s ok for you? Maybe, but that’s not ok for me. That is first time when buyer didn’t give me invoice number and start insult me. You call me liar, you tell my product “scam”, scream give me refund…man start learning to solve problem but don’t make it more for you partners!!!