Hi, I’ve just bought this template but cannot open any of the video files on After Effects CC 2018. It doesn’t support the codecs apparently. I tried downloading the QT codec pack and that doesn’t worked either. Do you have any workaround?
Thank you for your purchase.
Your computer does not recognize codecs.
I’ll help you, please send me an email: email@example.com
Thanks. Sent you the email.
Thank you so much for the help. The files you sent worked perfectly.
I’m glad to help you.
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