I’ve just updated the project with a Vertical AND a Square version !
Thank you so much for you support

Thanks, Johnathan. I appreciate your keen attention to detail. I have been working with many Envato members for the past 17 years. You rank in the top 5 for quality work and dedication to supporting your project. Great Job! Keep up the good work.

Sorry you’ve had this experience.
Only Envato can issue refunds,
They are incharge of payments.
Please contact Envato support.
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

If you do however have the patience to show me your error message
You’ll greatly help the next buyer from having this experience.
Thank you and my sincere apology.

So after we fixed that complaint of yours,
You still found another reason to give me a – 1 star rating without contacting me? ha?

Seems as if you bought this project only to give a fake 1 star rating.
Good job, you succeeded.

No sir, the error message appears: After Effects error: The file “MusicalMan.mov” cannot be imported: The file “mov” is either damaged or not supported

Please take a look at the screenshot: https://ibb.co/TbXmPNm

Excuse me for that . Adobe stopped supporting various Quicktime Codecs on Windows in their latest versions of AE – 2019 / 2020

The file has been updated with a JPEG Sequence in addition to the Quicktime MOV Animation Codec.
Please be advised that many other projects in Videohive still use Quicktime codecs.
If you have a similar incident in the future, you can download for free the KLite Codec pack & Quicktime player for windows.
https://codecguide.com/download_kl.htm
Quicktime Player for Windows.
https://support.apple.com/kb/DL837?viewlocale=en_US&locale=de_DE
You’ve already given me 1 star for that,
However, it might save another contributor in the future, who’s bread and butter rely on those ratings.
It also might save you unnecessary anger and frustration.