34 comments found.
I bought the After Effects file, I bought Element 3D and nothing works. Everything is very old. I lost my money.
Can I purchase the rendered video somewhere other than Envato subscription? Is there a place where I can just buy the video and not pay anything else?
Please send me a screenshot of the error artm200800@mail.ru
Hi,
I sent an email, but it bounced back, so I can’t attach the picture. The DNS and a lot of elements are missing. I know it’s not your fault. The point here is that this was the most beautiful video, and we put it in the hero section (preview) of a client of ours who deals with Biohacking. But now we can’t show the DNS. If I can’t display it because of the versions (After Effects and Element 3D 2.2.3), it would be good if you could send me a url where we can buy the rendered video. It’s not the best solution, but it’s better than nothing.
Best regards, Anita
Hallo I dont see DNA I have 2.2.2 version
Hello! you need to install plug-in element 3d version 2.2.2 also you need to install the Quick Time codec if you have problems please send screenshots artem200800@mail.ru
I’m not getting the dna strand to show up. I have the latest version of elements v2.2.0
you have a version v2.2.0, you need version 2.2.2
Perfect idea! Good luck for your sales! 
Hi,great template! I would like to purchase it…just a few questions though : can I prolong the length of this template also can I add some modifications such as increasing the incorporated video frames and so on? Thanks!
Hi, it’s impossible to evade the project time, but I recommend making 2 projects and connecting, just to work this project you need a plug-in element 3d
I’m not getting the dna strand to show up. I have the latest version of elements
WooooWwwwooo awesome quality video!
Cant get the DNA strand to appear – ....
I got it to work – just needed to relink the footage files – didn’t need to bother with anything else – works great!
thank you
I’m using the latest versions of AFX and plugin 2.2.2. When I load the file – I relink the assets and I can see the helix in the E3D scene editor. When back on “main” the layer isn’t visible in mode “Add”. After changing the “mode” of the layer I can see the 3d model but nothing like how the demo looks. Would really appreciate the help. I emailed you some screenshots.
Found a Solution: Select the e3d layer (leave mode = add), goto elements effects for the layer, expand output, change show setting from composite to lighting. This reveals the helix and it looks like the demo.
Hi, this is a very strange error. Most likely contacts to environment. options to solve the problem (1 reinstall the plug (2 reinstall video drivers
I don’t believe there is an error. It appears to be due to how the latest version of AfterEffects (CC 2017) renders the layers in various modes. The content is there, users just need to change some settings (see above) to reveal it. I’m running the latest versions of both products without errors. This issue is specific to the file and layer mode settings.
well, send me your mailbox, I will send you prerender version
Hi, I’m not getting the DNA Strand on the background too. I’ve element installed but still not working. I’ve sent you a screen shot to your email.
Hello! you did everything as a lesson? you probably have a plugin (version 1) you need to update the plugin to version 2.2.2
Wow! Excellent job! Deus Ex: Mankind Divided – The Mechanical Apartheid. Is ideally suited in the concept.
Thank you! )
I bought the item and I don’t have the DNA strand. Is it normal?
you have installed the plugin element 3D? which version of the plug-in? must be version 2
please send me a screenshot of your problem: artem200800@mail.ru
Too bad that it’s not available for AE 5.5… 
Hi! only CS6 or above
Hello, I have the same problem. I’m not getting the DNA strand even though I have element 3d v2. It doesn’t notify me that anything is missing. Appreciate your help.
please send me a screenshot: artem200800@mail.ru
Hey, thanks for the swift reply sent you a screen chot
Thanks again for the help it works!
ok
Hi, I’m not getting the DNA strand in the background. I’ve purchased and installed Element 3D V2, It’s not asking me to locate missing files when I open the project (as mentioned in the tutorial) Any ideas? please help.
Hi, rename the folder and try to open again
Thanks so much for your fast reply, I’ve sent you an email.
ok
Amazing work!!
Very good work!
Looks impressive!
wonderful