14 comments found.
Good afternoon, I want to know why kinetic titles makes slow AE. I’ve just created a new 1080×1920 project, place it a kinetic title and it takes 2 minutes to do it. To edit is the same, each step takes 2 minutes to proccess it. I have a powerful PC with a RTX 3070, 64 ram, AMD R7 and a M2 SSD. King regards.
Hello! Contact us via mail basepackagehelp@gmail.com
Hello, I have been using envato for a long time, and I use elements, in no place on the page for this collection does it say the atomx wont work. No code is provided, instead we are expected to pay for the collection here. Had this been clear, I wouldnt have wasted my time in downloading it.
Hi, I just bought this product but it gives me error. Preview file not found. Im using after effects 2022. Thank you!
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hi, i just bought this product today, but i get invalid purchase code ( i just paste it from pdf), what should i do? please help me. thanks
Hi!
Maybe it’s a problem with ATOMX servers. It’s happens sometimes. The problem should disappear after a while.
Send us your purchase code to our mail – basepackagehelp@gmail.com
We will check it 
Hi, I got your preset package for AF, but I don’t know where to find the “split frames.” You are mentioned in the product description, but I can’t see it in the AtomX previews.
Hi! Contact us via mail – basepackagehelp@gmail.com
I’m getting an AE error saying “Cache preview needs two or more frames…” when trying to preview an ‘Elegant Transition’. It’s only doing it with Elegant Transitions, Lines, Arrows, etc. An export render will stop where the transition was applied without throwing an error. I’ve watched the tutorial video and I see my process no different. Other basic AE fixes to this error has not resolved it. I never received this error before until now. Is there a known solution? Thanks.
Hi! Maybe it’s the version of After Effects We have experienced this since the 2020 version, but in 2021 there was definitely no problem. Do you have the opportunity to try these transitions in CC 21?
We always advise updating to the latest versions when they work more or less well.
My purchase code isn’t working when I try to validate? I desperately need this working today to finish a project I purchased the item for. Why does it not work??? It says validity of the code expired but I have only just purchased!
Hello! Contact us via mail – basepackagehelp@gmail.com
Hello! I have this message when I enter the purchase code: “Unable to load server response!” Please, can you help me?
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Very good transition pack
Thank you!
Wow! Very cool work
I have AE CC 2016, my question is: do you think it will work on it if I buy this package, or its designed just specially for CC2019 and above??
Hello! Base Library supports After Effects CC2019 and above.
<3
So cool pack!
Thank you!
Good work!)
Thank you!
