34 comments found.
Can you build me a still for printing purposes. We purchased this a year ago but can’t print with a screenshot – too pixelated. Need a still. Please advise. Thank you.
Hi, thanks for contacting us please message us from the account you purchase this item…currently its showing this account not purchasing this item…
ccnyfilm
send us message from the account you purchase the item…
My colleague is sending it but it’s not a difficult question. You can either do it or you can’t. Thanks.
Thanks for asking…its not possible for now.
Love the project but when I import the lower thirds they have a black background. I have not had this issue in the past with other AE projects and don’t understand if I am missing a setting. Can you advise?
Hi,
Thanks for loving our project 
Don’t worry this in not an issue please give us your e-mail we will send you a short video tutorial why this black background showing and how to fix it.
Thanks! john@horsepowerproductions.com
You Always welcome! Please check your inbox.
Bonjour
j’ai un problème d’importation de fichier “Optical Flares 1” Fichier endommager….???
Hi,
Thanks for purchase…We double check everything works fine here…
Please install “Quicktime” player…if you already install “Quicktime” player please re-install it then open the project we sure the problem will fix automatically…
Please feel free to contact us if you still face this problem…
- Thanks
Bought this but cant seem to find the original audio sound track kindly advise where i can get it so i sink it with the final video i already edited.
Thanks for purchase…
We provide used music/sound track link in description page… you can get the music/sound track from link below: https://audiojungle.net/item/fanfare-and-theme-for-sporting-heroes/2715907Please Feel free if you have any question and don’t forget to rate if you like our work…
- MotionMount
Hi, did you complete this video on demand?
Hello,
Yes we did this video on demand…
Tell us what you want and feel free if you have any question ?
- MotionMount
I want to keep using this for our awards show in late November. I’m using it in AE 2019. It keeps freezing up the program. Any reason you know of that I can’t use this in AE 2019?
Hi,
We double check its working fine here…please send some screenshots if you get any error message or anything else…
Thanks
Very interesting work! Good luck my friend!
Thanks my friend
I downloaded but dont know which software to use to create my presentation. Can this work in Popwerpoint?
Hi,
Thanks for purchase…You need to have Adobe After Effects for using this project…its not working in PowerPoint
Feel free if you have any question ?
Thanks.
good day, Please could you confirm where we can get the fonts used for this? thank you
Good Day,
You can download font from this link below: http://www.fontfabric.com/intro-condensed-free/Pleas feel free if you have any question?
- Thanks
Hi, Is the timing of the slideshow customizable, so that I can match it to a pre-recorded voice over?
Hi,
This is 3D render project so you can’t customise the timing…
Please feel free if you have any question ?
Thanks
Do you have a sample of the longest version, so I could see if the timing would work?
Sorry but currently we only have this version you already seen here on videohive…
If you want we are able to create custom version for you and charge fee.
Feel free if you have any question ?
Thanks
Pre-purchase Question. Hi. do i need the plugin to used it. thanks
Hello,
No you don’t need any plugin to used it.
Feel free if you have any question ?
Thanks.
I bought this and tried opening it with the latest version of CC running on a windows computer. It came up with 76 missing files and it looks to me to be pretty much unusable. Do you have any solutions?
Just kidding. I unzip the file and open and it looks fine now.
Hahaha. No problem and feel free if you have any question or need help regarding this project.
Hello, I copied one of the scenes because I need 10 in the intro opener but it has the same text and if I change it it changes the original. How can I change the copied text only and keep the original?
Its very easy…pease send us message via our profile page or give us your e-mail id so we send a short video tutorial to you.
Thanks.
i bought this but i only have CS6 could you help in any way
You can open this project with CS6 version.
Please feel free if you have any question ?
Thanks.
Good job
Thanks
Pre-purchase Question…
I see comps for: • Intro – Opener • Bumper • Slideshow • Lower third • Overlays (Nominees) • Closing Credits • Background
But I don’t see anything for a WINNER composition. I’m sure I can piece something together from the other comps but the project seems incomplete without it.
Oversight? Or am I missing something?
Hi,
You can use “Nominees” or “Bumper” as “Winner” if you want.
Actually you are the first one who ask for the “Winner” composition so we will keep that in mind when we create future updates of the project.
Please feel free if you have any question ?
Thanks.
Where to add the music?
Nothing special…simply drag and drop music in the composition you want to add music…
Feel free if you have any question ?
Thanks.
Hi there! Love this work. Just need your help extending the length of each slideshow scene. I’ve emailed you about it, so please get back to me urgently this morning. Thank you!
Hello,
Please check your inbox…and please feel free if you have any question or need help regarding this project…
Thanks.
the rendered scene 03 flickers and is unusable. Please advise.
Sorry for the delay reply. Please send us screenshots we will fix this issue as soon as possible.
Thanks.
er..how do I send you a screenshot?
these are single frame drop outs
Hi,
We double check and here everything works perfectly. We can’t figure out why you face this problem.
You change the frame rate? You do the final render and check the final video its still flickering?
have some for cs3?
Sorry its not supported cs3.
