Hi there,

Thanks for the purchase. Sorry to hear that. It looks like a bug on Premiere Pro cause I double-checked, and works fine. I found these solutions to the Adobe Community: https://community.adobe.com/t5/premiere-pro/unknown-error-while-loading-graphics-template-adobe-premier-pro/td-p/11133276?page=1.

Give them a try, and please let me know if you managed to fix it.

Regards.

I took a look at that earlier. I tried the suggestions of the sole user who answered to the original poster’s questions . Neither worked and I was not able to find a workaround either like the OP. That thread has not been updated for months and nobody has found a solution

I also notice there are fonts missing? I downloaded the ones that were missing but am still missing a few

Which ones are you missing?

Hi there, yes!

Hi there, thank you for the purchase. Please update the Adobe Premiere Pro from “Creative Cloud” to the latest update and it will work. Let me know if that helps. Regards!

Hi there, thanks for the purchase. No you could not use them without the background in Premiere Pro. But you could do it in After Effects.

If you are familiar with AE there is a tutorial for this: https://www.youtube.com/watch?v=t25C8McugXs

Let me know if that helps. Regards.

Thank you