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Hey – why does the render have a ton of black lines stretching out to the left from the alien when I turn on the alpha channel? This render is not usable to me unless I rotoscope out the black lines. Am I able to get a refund on this, unless you can send me a proper alpha channel without the black lines?
using mac or pc?this file for mac, you need prores codecs, download media encoder
Thank you! I am using a PC. I will do that.