51 comments found.
Beautiful work!
Thank you
New problem. When I go to render the animation the videos don’t have audio playing even though the files have audio. Does this not support audio?
It does support audio if you have added it to your composition. This FAQ should help you out.
http://videohive.net/item/hello-and-welcome-to/268080/supportEmail me hello@smudgethis.com if you have any further issues.
Kind regards James
I have a log that is in png format but when I replace the envato.ai with it my log does not show up in the beginning but it does show up at the end. Do I have to do. Does the logo have to be in .ai format?
Hi there,
if you drop your logo into the ‘Logo Precomp’ then it should appear at both the start and the end as that comp is used in Comp 5 early on and Comp 25 later.
You can use any file format for your logo but ai or eps is best.
Email hello@smudgethis.com if you have any more issues.
Kind regards James
I love this template!
James at Smudgethis was very helpful when I needed assistance customizing the template to my needs. Quick responses with even easier directions to help me get the results I needed!
Highly recommended template and a great team ready to help!
Hi CandeoCreative,
really glad you like the template and I hope the video is nice and successful for you.
Thank you James
Hi, I would like to purchase this file but i have a few questions before I do.
1) does this work on After Effects CS6
2) Can i put images instead of videos in the placeholder?
thanx
Yes and yes. Any other questions please email me James@smudgethis.com
Hi,
Where do I change the rotation of the video placeholders? I needed to change some things on the timeline but now the video placeholders just appear instead of rotating in.
Thanks!
Hi Ukune, select the layer you want to rotate and hit ‘r’ to bring up the rotation keyframes. If the layer is hidden then locate the ‘hide’ icon on the top left of the timeline and uncheck it.
If you have any other queries then please email me directly james@smudgethis.com and I will try to help you as soon as possible.
Kind regards James
Hi Smudgethis
Is there any font compatibility issue? Can I use Greek and other characters in my text?
You can use any font you wish within these templates. You may have to adjust font size and spacing etc. but any font that is compatible with After Effects will work fine.
I’m fairly well versed in After Effects and I am looking to switch the “We Specialize In” part with the 3 bars with the “Our Work” bubbles. I see how to move the word layers but I can’t locate the masks or the layers that control the circles and lines.
Hello,
You need to unhide those layers by checking/unchecking the ‘hidden’ icon to the top left of the timeline. That should be explained very early on in the included tutorial.
If you have any other issues please email me directly, james@smudgethis.com and I will try to help you out as quickly as possible.
Kind regards J
Already solved it;)!
Glad to hear it! 
Hi Smudgethis!
Great Work, love it! I have a question, how can I slow down the rotation of the movies blocks, I already made the files behind the video blocks longer and on the main timeline also, but now i have the problem with the fast rotation where and how can i change the speed of these rotations?
Thanks for your help!
Robbie
The video block has a maximum time of 5 seconds before it shifts from Video one to two to three to four. Even though the video i insert if longer then 5 secs, it only shows the first 5 then moves on. Is there any way for me to show more of my video in that stage ?
Hi Fenver,
how is your knowledge of After Effects? In order to extend the length of these comps you will have to do a little bit of tweaking to the project file.
In order to see all the layers within the file you will have to uncheck the ‘hidden’ icon on the top left of the timeline and you should then be able to shift everything along so as to allow for more time in each video container.
If you want to email me if you are still having issues please do at james@smudgethis.com.
I want to change the comp size but when I do everything is too close. Can I zoom the project out to fit a different comp size?
Do you want to change it so that the render size is smaller? If so, just set the render settings in the render queue and leave everything in the project the same size.
If you want further help in changing parts of the template then please send me an email (james@smudgethis.com) and il try to get back to you as soon as possible.
Cheers J
Hi,
Really like the video, do you also do customization?
regards chris
I do but I am currently away traveling. I return on 22nd December and will be free to begin customizing templates for my customers very shortly after I return.
Kind regards J
Very Nice! It was especially nice how easy it was to change the colors.
Really glad you liked it Andre.
Cheers J
Is there a way to delete the bubbles because i want less than what is already there.
Yes there is, deselect the ‘hide’ switch on the top left of the timeline. This will reveal all the other layers used to build this template.
You will have to do some tweaking of the timeline but it should be fairly easy to see once you have everything visible.
Hope that helps, email me if you have any further problems.
Great project! Loved it.
Is there a way to slow everything down without losing the quality of the effects? I have some text in the circles that need a little bit more time to be read. Any ideas on how to accomplish this?
thanks
Hey JP,
Glad you like the project. If you uncheck the ‘hidden’ icon on the timeline you will see all the layers and comps that build the project.
I would suggest saving a backup and just tweaking the length and placement of the comps you want extending.
Hope that helps J
hey Smudgthis this is a cool project,
i have purchased it but now i want to change the color and filter of the back, i need it solid white. I see that you said in your help me video that we can not make tweeks to the background, only to the colors… But really: we can not change it?
Thanks and regards
Hi MauDtro,
the template is setup so that you can easily tweak the main colours in the template, however you could quite easily just add a fill effect to the bg layer to change that.
J
Love your work Smudgethis! Keep em’ coming!
Cheers Daniel,
I’m taking a four month break from anything work related but as soon as I get back I will be aiming to at least double the amount of projects within my portfolio so… watch this space (in four months time)
J
enjoy your trip… 
Will do, cheers rvp.
Awesome… Great technique. Some effects (as LEDGE – KNOW // KNOW LEDGE …) should have be difficult to customize I guess
Took me a while to figure out if you had the right project then…
the video within the video containers is actually another project of mine. I suppose you could split any word within that particular project and it would work fine with some minor positioning tweaks.
Thank you for the comment all the same! I’m glad you like it.