146 comments found.
Hi, we bought this project, but the project comes as black images in 47s envato logo appears but the effects don’t seem to help, what can I do?
merhaba biz bu projeyi sat?n ald?k ama proje’de sorun ya?amaktay?z logo görünüyor ama efek uygulam?yor bu konuda yard?mlar?n?z? beklemekteyiz iyi çal??malar dileriz
Hi uzman0007.
Thanks for purchasing my product.
Can you please sent me a mail from my profile page.
Regards.
Hi medyatanitim,
Please use the account that you have used to purchase the product for support.
It seams that you have never purchased any project here.
Thank you for your understanding.
I just purchased your item and followed the tutorial exactly but never see my final image. It’s always black. Even your logo never comes up looking finalized. Please help. I can email you my file if that would help. BriSavesMemories@aol.com
Hi BriSavesMemories.
Thanks for purchasing my product.
Please mail me your file so I can give it a look.
Best regards.
Hi lenerway,
I have sent you a PM. Look forward for your reply.
Regards,
Majid.
Hi Majid,
Thanks for purchasing my product.
I have not received your pm.
Could you please sent it again.
Best regards.
PM sent again through your profile page.
I m not sure if you received email from the profile page or not.
I didnt notice about the plugin at the time of purchase. Can you provide support with transparent rendering of my illustrator logo??
Hi again,
Did not receive the email.
Try sending it directly to my mail.
It’s lenerway@gmail.com
Sent me your logo too so I can help you with it.
Regards.
Thank you lenerway for all the service. 5 star product and 5 star response time from the author. I highly recommend everybody to buy items from this author who is extremely helpful in getting you the best use out of his products.
Thank you for your nice comment mashy.
Always great to hear feedback.
It was nice to know and work with you.
Best regards.
hi, i need your help, bought this template, but when i wanna open it, it says, file does not exist… graphic drivers are updated, elements too… i need help, please…
Please mail me from my profile page.
already did 
is it possible to scale the bulb sizes or are they permanently set?
Yes you can scale the bulb sizes.
Hello, I got this alert when I load your project : After Effects (alert) : error : ‘Effect’ Class has no property ou method named ‘Color’ Expression disabled
Error at line 1 Comp : ‘purple Stars’ Layer: 1 (‘CC COLOR’) and 33/34/35/36/37 & 38 Property: ‘middle tone’
I remember something like this months ago and you sent me an update for my french after effect version (CS5) but impossible to find your email or comment about this.
Can you help me please ?
Of course I can.
I will sent you the file asap.
Regards.
Thanks, it’s pretty urgent please 
I can’t find your mail.
Please sent me a mail from my profile page so I can sent you the files you want.
great work!!! 
Thank you MagicRoyce.
Exceptional work! Will this work with my personal logo?
Thanks for your comment KIM_BLUESTEIN.
It will work with your logo.
Regards.
nice and very good project … liked it ..
I’ve shared my first project on videohive can you say your opinion about it tnx man
Hello, I have problems with the project, it often makes me errors with deformations on the final rendering, how to thank you
how to send an attachment capture screens?
Hi diomede55555,
Thanks for purchasing my product.
Please sent me a mail from my profile page.
Best regards.
how to send an attachment capture screens?
I have sent you a mail.
Hi Potapof,
Thanks for pruchasing my product.
You will get these messages only if :
-You have not installed the plugin Element3D. -You have installed a earlier version of the plugin.
Please mail me if you can’t fix it.
I have the latest version Element3D 1.6.2 and the video card compatible (confirmed plugin developers Element 3D) – GeForce GTX 650
Cool Stuff!!
Thanks papercloudsfx.
Cool Stuff!!
I purchase it but I don’t have the plugin.. pff. Damn.. !
Dear ro24tv.
Thanks for purchasing my product.
Please sent me a mail from my profile page so I can help you with it.
Best regards.
the text logo one dosent exist y that liek not there
Hi bilfoster32,
Thanks for pruchasing my product.
You will get these messages only if :
-You have not installed the plugin Element3D.
-You have installed a earlier version of the plugin.
Please mail me from my profile page if you can’t fix it or want some help.
Really cool. Love the blue lines. Very nice work 
Thank you for your nice comment GoMusic.
Hey Great Job :* I really love this
But I have one problem, it needs 2 hours to save video and after 15 minutes it’s turning off :(( I don’t know what to do please help :)))
Dear anukikoniashvili.
It seams that you have not purchased this product.
If you have please use the account you have used for purchasing this pruduct.
This item was featured on VideoHive
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